Craig Sharp Email & Phone Number

10431 Morado Circle Austin, TX 78759

Control-M Principal Consultant focusing on demonstrations & presentations for application specific and enterprise level workload automation. Worked specifically with Global Outsourcers and their end use customers throughout North America to build enterprise workload automation solutions with a focus on business value and business service management.

Austin, Texas Area

Responsible for technical activity of BMC mainframe products (Database Utilities, System Monitoring, and MLC Cost Savings) in two of the largest global outsourcers. Established strong relationship with the technical and senior management staff for global outsourcers. Viewed as trusted advisor by both technical and management outsourcer and end customer.

Austin, Texas Area

Worked in several different groups but remained TAM for BMC distributed and mainframe products. Developed relationship with customer and became aware of their needs and direction for their accounts. Firm understanding of BMC products and worked with Senior Management and technical teams from customer sites in developing a plan to reduce cost within.

Austin, Texas Area

Strong customer focus on helping customer realize value from the BMC products within their contract. Strong understanding of BMC Mainframe (Database Utilities, Workload Scheduling, System Monitoring) products and ability to understand the needs of the customer. Solutionized product to bring more value to customer and worked with Account Manager to get.

Austin, TX

Responsible for pre-sales activity on new data propagation product developed at BMC Software. Team Lead directing activities of four individuals in preparing and delivering message to the customer as to the functions and features of the EDP product to customers. Worked with key customers in providing proof of concepts on EDP product and insuring product.

Dallas/Fort Worth Area

Responsible for the integrity of over 3000 databases in each of the eleven processing sites for the Residential Long Distance Billing System. Responsible for managing a technical staff of twenty-two individuals that insures all maintenance and enhancements are made in a timely manner as to not affect our end customers. Provided technical guidance to the.

Dallas/Fort Worth Area

Worked with senior bank management and data processing personnel in the analysis and development of a new Platform Automation System. Developed and maintained several online update programs for the functions within the Platform Automation System. Analyzed, developed and maintained conversion programs that were used to convert 164 banks to the Common Name.

Dallas/Fort Worth Area

Responsible for answering both user and technical questions on the Commercial Loan System. Identified and directed the effort to release a software update containing thirty reported problems with the Commercial Load System. Coordinated the development, testing, packaging, and release of IRS-600 tax release for the Commercial Loan System.

Dallas/Fort Worth Area

Worked on Financial Analysis System, which consisted of analyzing user requirements, design, and project scheduling. Worked closely with customer and senior bank management in analyzing and implementing new financial statements. Successfully reduced the maintenance backlog through effective management of time and personnel.

Dallas/Fort Worth Area

Project Lead for a maintenance/production support team of six individuals. This team was responsible for insuring proper maintenance was performed for five national bank systems. Was responsible for scheduling and implementation of enhancements for banking applications.

Dallas/Fort Worth Area

Responsible for the development and implementation of changes for the Scheduled Item Maintenance System. First VSAM file application implemented for customer. Implemented major enhancements to the Human Resource and Payroll System.