Craig Smith Email and Phone Number
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I am a senior HR professional with extensive experience leading and managing human resources operations and projects involving business transformation and systems implementations. I have significant experience in managing stakeholders including CEOs, senior executives, line managers, system users and vendors, and I am passionate about service improvement and quality solutions that are effective and fit for purpose.
88.6 Plenty Valley Fm
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Volunteer On-Air Presenter88.6 Plenty Valley Fm Sep 2022 - PresentMill Park, Victoria, AustraliaPlenty Valley FM is the local community radio station primarily servicing Melbourne's Outer North East in the municipalities of Whittlesea, Nillumbik and Banyule. We are also a designated emergency broadcaster, so we suspend programming on advice from state incident controllers in the event of a declared emergency such as fire, flood or other event in order to deliver key safety messages to the community. We have a range of specialist music programs presented by volunteers who bring their own… Show more Plenty Valley FM is the local community radio station primarily servicing Melbourne's Outer North East in the municipalities of Whittlesea, Nillumbik and Banyule. We are also a designated emergency broadcaster, so we suspend programming on advice from state incident controllers in the event of a declared emergency such as fire, flood or other event in order to deliver key safety messages to the community. We have a range of specialist music programs presented by volunteers who bring their own favourite music genre libraries with them, as well as a number of multicultural programs to help get important local news and information to CALD communities living, working and playing in our broadcast area. Show less -
Head Of Workforce, Compensation & People SystemsBaptcare Jan 2024 - PresentCamberwell, Victoria, AustraliaI provide leadership to the Workforce, Compensation & People Systems team, ensuring timely, accurate and best practice advice and services for all customers. My portfolio covers talent acquisition, employee services, the remuneration framework, employee benefits, the corporate reward and recognition program, people management systems support and analytical reporting. I have 4 direct reports and an overall team of 25. -
Head Of Remuneration, Benefits And SystemsBaptcare Dec 2021 - Dec 2023Camberwell, Victoria, AustraliaI provided leadership to the Remuneration, Benefits and Systems team, ensuring timely, accurate and best practice advice and services for all customers. My portfolio covers the remuneration framework, employee benefits, the corporate reward and recognition program, people management systems support and analytical reporting. I have 3 direct reports.Achievements:• Improved the employee value proposition of employment with Baptcare for corporate employees through gaining Board… Show more I provided leadership to the Remuneration, Benefits and Systems team, ensuring timely, accurate and best practice advice and services for all customers. My portfolio covers the remuneration framework, employee benefits, the corporate reward and recognition program, people management systems support and analytical reporting. I have 3 direct reports.Achievements:• Improved the employee value proposition of employment with Baptcare for corporate employees through gaining Board approval to lift Common Law remuneration bands from the 25th to the 38th percentile of market rates• Negotiated with the contracted salary packaging provider for reduced administration fees for employees accessing the service.• Negotiated with the corporate health insurance partner to increase the discount offered to employees from 6% to 10%.• Increased frequency of issuing length of service recognition awards from quarterly to monthly through automation of process.• Automated the process for requesting and recording triennial criminal history record checks, improving organisational compliance and eliminating data entry error. Show less -
Manager, Remuneration And People ServicesBaptcare Jul 2021 - Nov 2021CamberwellI provided leadership to the Remuneration and People Services team, ensuring timely, accurate and best practice advice and services for all customers during a period of significant change for the People, Culture and Safety group. My portfolio covered the remuneration framework, onboarding, employee contract management, the corporate reward and recognition program, and analytical reporting. I had 4 direct reports. -
Career BreakSelf-Employed May 2021 - Jun 2021DarebinCarer for family member.
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Senior Payroll Project ConsultantDepartment Of Justice And Community Safety, Victoria Nov 2020 - Apr 2021CarltonI managed a small team of payroll and system specialists as well as external providers as required, engaging in projects designed to investigate potential payroll issues and improvements to drive change and remediation actions. I had 2 direct reports (not counting contractors). -
Manager, Remuneration & BenefitsFire Rescue Victoria (Formerly Metropolitan Fire Brigade) May 2018 - Oct 2020East MelbourneI led the delivery of payroll services and HR technology. FRV has complex payroll requirements as the fire and rescue service operates 24 hours a day, 7 days a week, with 4,000 staff including over 3,400 shift workers paid on two independent payroll systems in an industrially sensitive environment. I had 4 direct reports with a team of 18. Achievements:• Managed Remuneration & Benefits team participation in the SAP technical upgrade project ensuring that BAU payroll requirements… Show more I led the delivery of payroll services and HR technology. FRV has complex payroll requirements as the fire and rescue service operates 24 hours a day, 7 days a week, with 4,000 staff including over 3,400 shift workers paid on two independent payroll systems in an industrially sensitive environment. I had 4 direct reports with a team of 18. Achievements:• Managed Remuneration & Benefits team participation in the SAP technical upgrade project ensuring that BAU payroll requirements were met during and after project completion.• Managed implementation of the Single Touch Payroll function.• Successfully delivered business critical employee payment summary reconciliation and production within statutory time frame despite incomplete process documentation, system configuration issues and limited background information about errors uncovered.• Successfully delivered the implementation of system and process changes to facilitate the timely and accurate application of complex new enterprise agreement conditions.• Internal audit provider PwC noted significant improvement in the payroll function compared to previous years. Show less -
Manager, Hr Systems And Payroll ServicesSt Vincent'S Hospital Melbourne Feb 2013 - Apr 2018FitzroyI led and managed delivery of payroll, HR reporting and HR technology services for a major metropolitan public health service, processing two fortnightly pay runs paid in alternate weeks using CHRIS 21 and Kronos. I had 4 direct reports with a team of 14 FTE. SVHM has complex payroll requirements as the health service operates 24 hours a day, 7 days a week, with 5,800 staff including shift workers paid under multiple industrial agreements. SVHM is also a major teaching hospital that… Show more I led and managed delivery of payroll, HR reporting and HR technology services for a major metropolitan public health service, processing two fortnightly pay runs paid in alternate weeks using CHRIS 21 and Kronos. I had 4 direct reports with a team of 14 FTE. SVHM has complex payroll requirements as the health service operates 24 hours a day, 7 days a week, with 5,800 staff including shift workers paid under multiple industrial agreements. SVHM is also a major teaching hospital that operates as a campus of the University of Melbourne for Medicine, Nursing and Physiotherapy.Achievements:• Managed the seamless transition of the payroll function from an external provider to a newly established internal service including the recruitment and establishment of the new in-house team. The transition was successfully delivered substantially under budget, with the new internal service commencing on time with no extension of the external provider’s contract. The transition was effectively invisible with a customer satisfaction survey indicating many employees were unaware an initial change had occurred.• Managed the seamless transition of payroll deductions between external salary packaging providers.• Reduced the labour cost of payroll production from $1.5m to $900k per annum.• Identified and implemented Superannuation Guarantee Charge savings of $950k per annum.• Identified and eliminated $1.65m of ‘phantom’ long service leave accruals resulting from incomplete termination processes by the previous external payroll provider. Show less -
Human Resources ManagerTertiary Education Quality And Standards Agency Mar 2012 - Feb 2013MelbourneI implemented people management services including probation and performance management processes for a newly established Australian Public Service agency undergoing significant change and rapid growth. I had 2 direct reports.Provided authoritative strategic and practical advice on people management issues and developed responsive programs and operational policy.Provided leadership to the HR team on people management issues to ensure service delivery and ongoing development… Show more I implemented people management services including probation and performance management processes for a newly established Australian Public Service agency undergoing significant change and rapid growth. I had 2 direct reports.Provided authoritative strategic and practical advice on people management issues and developed responsive programs and operational policy.Provided leadership to the HR team on people management issues to ensure service delivery and ongoing development. Drafted the organisation’s first Enterprise Agreement and represented management in negotiations with employee representatives and union delegates.Coordinated the transition between outsourced payroll providers ensuring the resolution of compliance issues prior to the change. Show less -
Manager, Hr ServicesDepartment Of Sustainability And Environment Feb 2009 - Mar 2012East MelbourneI led a group of three teams and two specialists delivering customer focussed human resource management activities including payroll services and regional recruitment to a state-wide client base of 3,000 using Oracle HRMS. I had 5 direct reports and a total team of 20 in 4 disperse locations.I also managed the Performance Planning & Management process including the operation and enhancement of the Electronic Performance Planning (e-PP) tool.Achievements:• Successfully… Show more I led a group of three teams and two specialists delivering customer focussed human resource management activities including payroll services and regional recruitment to a state-wide client base of 3,000 using Oracle HRMS. I had 5 direct reports and a total team of 20 in 4 disperse locations.I also managed the Performance Planning & Management process including the operation and enhancement of the Electronic Performance Planning (e-PP) tool.Achievements:• Successfully managed a significant redevelopment of the Electronic Performance Planning (e-PP) tool. Combined with better management of the performance management process these enhancements resulted in an increased completion rate of performance assessments from below 70% with several deadline extensions to over 99% completed on time. • Implemented a range of service delivery process and system improvements including: o automated payroll masterfile data discrepancy audit o improved governance of State Control Centre (emergency) time recording o employee life-cycle event notification emails o employee self-service access to payment summaries Show less
Craig Smith Skills
Craig Smith Education Details
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Business (Public Sector Management)
Frequently Asked Questions about Craig Smith
What company does Craig Smith work for?
Craig Smith works for 88.6 Plenty Valley Fm
What is Craig Smith's role at the current company?
Craig Smith's current role is Senior HR professional with extensive experience leading and managing human resources operations and projects involving business transformation and systems implementations..
What is Craig Smith's email address?
Craig Smith's email address is cr****@****.org.au
What schools did Craig Smith attend?
Craig Smith attended Flinders University.
What skills is Craig Smith known for?
Craig Smith has skills like Remuneration, Payroll, Hris, Performance Management, Project Delivery, Recruitment/retention, Employee Relations, Hr Strategy, Team Leadership, Oracle Hrms, Aurion Hrms, Chris21 Hrms.
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Craig Smith
Lane Cove, Nsw3hotmail.com, allergan.com, bayaudio.com.au1 +614176XXXXX
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Craig Smith
Brisbane, Qld4acslink.net.au, softed.com, gmail.com, unbounddna.com -
2bluescopesteel.com, bluescope.com
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Craig Smith
Assistant Director - Recruitment & Employment Programs At Department Of Climate Change, Energy, The Environment And WaterCanberra
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