Event Associate/ Team Lead
CurrentManage the seamless setup and breakdown of event spaces, ensuring alignment with event contracts, floor plans, and management instructions. Host and coordinate all aspects of events, supervising activities, managing timelines, and ensuring guests had a delightful and hassle-free experience throughout. Monitor food and beverage temperatures, ensuring quality standards are met, and place appropriate utensils to maintain a smooth dining experience. Maintain a keen focus on guest needs and anticipate service requirements and execute event specifics according to contracts and client preferences. Observe guest behavior and enforce safety guidelines, providing instruction as needed to maintain a safe and enjoyable environment. Address guest concerns promptly, collaborating with management to resolve issues and ensure overall guest satisfaction. Demonstrate thorough knowledge of Andretti's services, products, and policies to effectively communicate with guests and ensure brand consistency. Fostered positive interactions with both guests and team members through clear, professional communication, ensuring a collaborative and upbeat environment.