Craig Stanowski Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Richmond Hill, Ontario

Responsible for the implementation of Integrated state-of-the-art video, audio and control systems including room acoustics, computer graphics projection, video transmission, and folded optic system technology with existing IT systems.

Toronto, Canada Area

Ensure the seamless implementation of data and voice services for the financial sector. Generate process change for continued improvement. Implement MPLS circuits & SIP trunking for Unified Communication clients.

Drive the administration and maintenance of the company's new projects. Collaborated to re-direct a company in CCAA to a positive EBITDA. Direct a national team of 25 consisting of Project Managers Designers and Technicians. Ensure the successful implementation of customer voice, data, video and structured cabling systems. Inspire coworkers to attain goals.

Provided leadership, vision and management to ensure the Operations departmental objectives were met and that they facilitated the growth, service, quality and financial objectives of the business; responsible for Customer Service, IT, Remote Diagnostics, Technical Support, Project Management and Field Technicians; led the transformation from a manual.

Managed and supported a group of large national and international accounts; ensured service level objectives were maintained; improved internal processes for greater efficiency; drove customer issues to timely resolutions.

Lead the TELUS field implementation workforce for data and voice services; negotiated and established contracts and TELUS personnel to serve customers nationally; mitigated complications associated with future field installations and business direction; partnered with other carriers or TELUS departments to deliver voice and data services for customers.

Field Services Manager - Directed a crew of technicians for the downtown financial district; scrutinized and scheduled workloads; generated event reports for improved customer satisfaction; forecasted monthly revenue targets; project managed large moves, adds and changes.Major Account Manager – Marketed and promoted Meridian telecom products or.

Attained the successful implementation of high-end Meridian telephone systems and applications as well as trader turret telephone systems. Highlights included the amalgamation of CIBC and Wood Gundy to BCE Place, an installation involving over 2000 telephones, 16 digital trunks, a call center environment, centralized Meridian Mail, 5 networked remote.

Design and implementation of documentation and procedures, as well as supervising the installation, service, customer service, purchasing and distribution departments, and co-ordination of sub contractor’s involvement; product support on the TIE Dealer Desk Series 3000 system for Tullett Tokyo and London 911.

Sales support and product management for V-Band and British Telecom's City Business Systems trading equipment; supervised technicians who installed and maintained large PBX and key telephone systems, such as the Toronto Stock Exchange; project managed the first installation of a CBS system in Canada for Barclays Bank; provided sales support and initial.

Education record

Electronics

Education record

Education record

Education record