Craig Surman Email & Phone Number

Templestowe, Vic, Au

Lilydale, Victoria, Australia

Promoted to Production Manager responsible for the efficient planning and operational production of the process lines at the Lilydale site. This role manages and leads successful teams over a 16-hour period, overseeing day shift production and an afternoon cleaning shift, ensuring it meets sanitation requirements. The role also oversees the Warehouse Supervisor to ensure efficient and accurate Warehouse operations* Collaborated with the Site Manager to turn business from a loss of $3M per year to a profit of $1M per year through process improvement, maximising production output, and minimising staffing costs * Led a culture of safety first and ongoing continuous improvement* Made recommendations to improve productivity with capital investments* Continued onsite to ensure make good was completed within budget and timeframe * Assisted site manager to ensure all production staff were handled with respect and the redundancies handled correctly.

Lilydale, Victoria, Australia

Promoted from Production Supervisor. Reporting to the Production Manager, this role led and coordinated all team members across the processing lines to work safely in accordance with company quality systems and meet KPIs* Created and maintained a safe working environment, ensuring all work was completed safely in accordance with training, safe operating procedures and standards* Used and maintained personal protective and other equipment (PPE) correctly and safely* Set up and managed all manufacturing and packaging equipment* Maintained quality at source testing to ensure parameters were met* Acted as the first point of contact to address all non-conformance or out-of-scope issues and escalated as necessary* Developed and implemented training plans* Took corrective action when required: materials, labour, or machinery* Assisted the Production Manager with the organisation of labour requirements, including relieving staff for breaks and absences* Trained and mentored team members* Ensured waste and downtime were measured and minimised, and production yield was maximised* Monitored production operations and ensured all relevant documentation was completed accurately and in a timely manner* Ensured products were made within specifications safely and efficiently and met Food Safety and Quality requirements* Took active responsibility and authority for all production operations in the absence of the Production Manager* Championed all food safety and health and safety requirements and legislation* Ensured effective communication with staff and promoted an open, inclusive, and flexible work environment whilst complying with all company policies, procedures, and directions* Identified and actively promoted continuous improvement to product, processes, and systems* Participated in all site audits, including internal/external HSE, HACCP* Operated machinery to assist in the production process

Lilydale, Victoria, Australia

Reporting to the Production Manager, this role led and coordinated all team members across the processing lines to work safely in accordance with company quality systems and meet KPIs* Created and maintained a safe working environment, ensuring all work was completed safely in accordance with training, safe operating procedures and standards* Used and maintained personal protective and other equipment (PPE) correctly and safely* Set up and managed all manufacturing and packaging equipment* Maintained quality at source testing to ensure parameters were met* Acted as the first point of contact to address all non-conformance or out-of-scope issues and escalated as necessary* Developed and implemented training plans* Took corrective action when required: materials, labour, or machinery* Assisted the Production Manager with the organisation of labour requirements, including relieving staff for breaks and absences* Trained and mentored team members* Ensured waste and downtime were measured and minimised, and production yield was maximised* Monitored production operations and ensured all relevant documentation was completed accurately and in a timely manner* Communicated company culture and values and modelled these to team members* Ensured products were made within specifications safely and efficiently and met Food Safety and Quality requirements* Ensured effective communication with staff and promoted an open, inclusive, and flexible work environment whilst complying with all company policies, procedures, and directions* Identified and actively promoted continuous improvement to product, processes, and systems* Participated in all site audits, including internal/external HSE, HACCP* Operated machinery to assist in the production process