Craig Sutton

Craig Sutton Email and Phone Number

Project Manager – Operational Technology @ Transport for NSW
Sydney, NSW, AU
Craig Sutton's Location
Greater Sydney Area, Australia
Craig Sutton's Contact Details

Craig Sutton personal email

About Craig Sutton

Seasoned Project Manager with over 15 years of experience leading transformative telecommunications and technology projects. Demonstrated ability to deliver strategic business outcomes by leveraging strong leadership, project management, and advanced stakeholder engagement. Consistently recognized for driving efficiencies and delivering multimillion-dollar programs on time and within budget.Core Competencies• Strategic Project Leadership: Driving transformation through agile methodologies and strategic insights.• Stakeholder Management: Maintaining alignment and enhancing engagement across all project phases.• Digital Transformation: Championing process improvements and digital solutions that reduce costs and enhance user experience.• Data-Driven Decision Making: Using metrics and analytics to deliver projects with measurable impacts.• Cross-Functional Collaboration: Leading diverse teams to achieve high-priority deliverables in fast-paced environments.

Craig Sutton's Current Company Details
Transport for NSW

Transport For Nsw

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Project Manager – Operational Technology
Sydney, NSW, AU
Website:
transport.nsw.gov.au
Employees:
18508
Craig Sutton Work Experience Details
  • Transport For Nsw
    Project Manager – Operational Technology
    Transport For Nsw
    Sydney, Nsw, Au
    View
  • Ericsson
    Project Manager
    Ericsson Sep 2016 - Present
    Sydney
    General Achievements:• Recognized by the CEO as a key contributor with potential to drive long-term strategic priorities, serving as a role model and inspiration to colleagues.• Received the highest personal rating in both 2022 and 2023 for consistently delivering exceptional results and impact on critical business initiatives.• NBN Fixed Wireless Transformation: Directed the migration of 1,500+ customer services from 2.3GHz to 3.4GHz bands, increasing network capacity by 25% and enhancing customer satisfaction through improved broadband quality.• Delivery Partner Onboarding: Spearheaded process optimization to streamline partner onboarding, reducing setup time by 20% and accelerating operational readiness to support faster revenue generation.• Nationwide Satellite Project: Led the de-installation of over 5,000 satellite systems across Australia, implementing advanced logistical strategies to boost transparency and efficiency. Successfully integrated 5G Fixed Wireless WNTDs, enabling nbn High Speed Tiers and supporting future network expansion.• Regional Upgrade Program: Contributed as a key member to this high-value, long-term program focused on enabling 5G capabilities within the nbn Fixed Wireless Network, supporting Ericsson’s commitment to future-proofing digital infrastructure.
    View
  • Optus
    Project Manager
    Optus Jul 2013 - Aug 2016
    Sydney
    • Managed TAS Program, a $2.4M project portfolio that included legacy system decommissioning and modernizing IVR services for high-volume call centers.• Highlights:o Spearheaded the SmartPay Platform Upgrade, which resulted in $8M in savings by migrating to a secure, PCI-DSS compliant vendor solution.o Orchestrated the Direct Debit API Implementation, achieving a 30% increase in payment system reliability through reverse engineering and integration.
  • Ericsson
    Senior Project Manager
    Ericsson 2011 - 2012
    Sydney, Australia
    Delivered reporting capability to a $150m+ project (expansion of Vodafone’s 3G/LTE mobile network)
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  • All Mobile Phones - Nsw Pty Ltd
    Owner
    All Mobile Phones - Nsw Pty Ltd 2009 - 2011
    Authorised Dealer - established and operated all aspects of the business; targeting small to medium sized business customers
  • Sca And Arnotts
    Project Manager / Vendor Replenishment Planner
    Sca And Arnotts Nov 2008 - Dec 2009
    Managed replenishment processes and initiatives/projects to improve service levels to Woolworths.
    View
  • Telstra
    Project / Pmo / Commercial Business Mgr
    Telstra Jan 1990 - Oct 2008
    Sydney, Australia
    PMO ManagementProject ManagementCommercial Business ManagementService ManagementProduct ManagementWorkforce Management
    View
  • Telstra
    Customer Service Manager
    Telstra 1994 - 1999
    Managed delivery of voice and data services for Telstra’s business customers through effective management of 130 technicians
    View

Craig Sutton Skills

Project Delivery Telecommunications Stakeholder Management Change Management Project Management Project Planning Vendor Management Team Leadership Process Improvement Pmp Business Analysis Ms Project Business Strategy Pmo Program Management Managed Services Service Delivery Prince2 Strategic Thinking Executive Reporting Risk Management Mba Negotiation Workforce Management Communications Management Governance Management Crm Itil

Craig Sutton Education Details

Frequently Asked Questions about Craig Sutton

What company does Craig Sutton work for?

Craig Sutton works for Transport For Nsw

What is Craig Sutton's role at the current company?

Craig Sutton's current role is Project Manager – Operational Technology.

What is Craig Sutton's email address?

Craig Sutton's email address is cr****@****ail.com

What schools did Craig Sutton attend?

Craig Sutton attended Macquarie Graduate School Of Management, University Of Sydney.

What skills is Craig Sutton known for?

Craig Sutton has skills like Project Delivery, Telecommunications, Stakeholder Management, Change Management, Project Management, Project Planning, Vendor Management, Team Leadership, Process Improvement, Pmp, Business Analysis, Ms Project.

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