Craig Wacker Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina

Raleigh-Durham, North Carolina Area

Passionate in fostering great work environments, to deliver excellent solutions involving some of healthcare’s toughest challengesSystem & business SME liaison for one of the top companies in healthcare sectorSME for overall operational services & support: * Web services * Real time monitoring (kibana, grafana, check_mk & various other tools) * SoapUI * Batch workflows * Data transformationHave led multiple implementationsWork in tandem with a multitude of teams Interact with multiple clientsAccount management experience

Working with Medicare & Medicaid dataFocuses: * Crystal reports * Automation & streamlining workflows * Database tuning/optimization * Data mining.

Liverpool, Ny

A lead in the integration of new claims transaction systemHandled EDI 837 / 835 data translations from multiple workflows for multiple clientsDeveloped tracking systems for EDI workflows.Constant due diligence in aspects of claim quality and data integrity.Created programs/scripts to automate manual operations, which improved productivity, quality.Created analytical, financial, and other critical business reports for clients and internal departments.

Osmose Utility Services provides a wide variety of inspection, maintenance and rehabilitation, engineering of more efficient grids to electric, telecommunications and gas utilities.New York City (Con Edison) * Foreman on a stray voltage and asset collection project for Con Edison. * Conducted safety analysis and quality control. * Top producer in the collect process for Con Edison. * Yielded a high profit with no safe time lost. This was a milestone for this annual project.Massachusetts (National Grid) * Project lead for National Grid's power infrastructure in Massachusetts. Developed the process guide and training manual for employees. * Programming specialist exclusively for this project, also provided troubleshooting. * Gained the ability to effectively work under high stress as team members relied on my attention to everyday challenges and an increasing amount of work.Connecticut (Northeast Utilities) * Began at an introductory position , by the end of the project I had a share of the highest position on the project; project lead. * Conducted pole assessment and inventory analysis. This was a full connectivity project on their infrastructure. * Ability to have a great team oriented atmosphere and excellent problem solving skills enabled us to deliver the finalized data on time while maintaining exceptional data integrity.

Fulton, New York

Concentration on seasonal department while serving the entire companies inventory.Increased sales and profitability in every department through inventory flow and replenishment accessibility.Developed solid relationships with management as well as other associates. Was counted upon to solve problems, develop new ideas and implement those techniques.I took overnight shift for a period of time to reconfigure the receiving area. This allowed employees to find inventory fast and efficiently. Creating an orderly, safe and clean stock room

Maintained network, provided technical support to professors, and troubleshooting for students.Contributed to the design and creation of the SUNY Brockport Student Government website.