Craig Chaplin Email and Phone Number
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With over 20 years of experience in cross-functional leadership roles, I am a results-oriented management professional who has consistently transformed underperforming units into high-performance teams. I have a proven track record of driving operational excellence, fostering collaboration, and achieving top-tier results across various challenging environments in the retail and automobile service industry.As a District Manager - Retail at The Goodyear Tire & Rubber Company, I lead a team of 17 Auto Service Centers in Western New York state, managing $24M annual revenues and 162 associates. I have successfully revitalized the district performance by implementing impactful training initiatives, improving execution and sales, enhancing customer relationships, and maintaining one of the lowest turnover rates in the chain. I am also passionate about sharing my expertise and passion for business as an Adjunct Business Instructor at National American University, where I have been recognized as the Instructor of the Year for my high energy and academic results. My mission is to leverage my strategic sales management, operational turnaround, and leadership training and development skills to create value and growth for my company, my team, and my customers.
Heartland Tire Service
View- Website:
- heartlandtireservice.com
- Employees:
- 53
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Procurement ManagerHeartland Tire ServiceOak Grove, Mn, Us
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District Manager - RetailThe Goodyear Tire & Rubber Company May 2016 - PresentWestern New YorkLeading a high-performance team of 17 Auto Service Centers in Western New York state for the most iconic brand in the Automobile Service industry. -
Adjunct Business InstructorNational American University Aug 2006 - May 2016Bloomington, Brooklyn Center, And Roseville Mn CampusesSharing my passion for Business, living my commitment to coaching and developing tomorrow's leaders. Courses taught at NAU: Principles of Retailing; Principles of Management; Operations Management; Principles of Training and Development; Organizational Behavior; Strategic Management; MacroEconomics; Business Ethics; Small Business Management and Entrepreneurship; Management Information Systems; Marketing Management; Career Management; International Financial Management; Investment Management; Unions and Labor Relations Management; Strategies for Success -
District ManagerBuild-A-Bear Workshop Sep 2010 - Apr 2016Upper Midwest United StatesLeading Store Teams in Minnesota, Wisconsin, Iowa, and South Dakota -
District ManagerAutozone Mar 2010 - Sep 2010Leading stores in the Minnesota market. -
District Manager - Retail / Upper Midwest RegionGoodyear Tire & Rubber Oct 2007 - Jan 2010Led up to 27 Auto Service Centers in Minnesota, Wisconsin, and Illinois with revenues of $30M. Recruited and hired outstanding talent, improved merchandising, and optimized payroll to maintain sales growth in a difficult business climate.
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District Operations Manager / Upper Midwest RegionHollywood Video Aug 2006 - Oct 2007Drove operational improvements and leveraged staff which resulted in moving district up to #19 (of 150 districts) in company in less than 1 year. Recruited and reorganized great talent. Maximized Millennial generation talent. Built and motivated teams. Fixed operating and visual merchandising issues. Focused on and created great guest experiences by improving staffing levels, coaching and providing frequent feedback. -
District Sales ManagerFamous Footwear Feb 2001 - Jul 2006Scope: Turnaround specialist, Multiple new store openings, Men's and Women's Fashion footwear.District Turnaround. Hired into 57th of 87 districts (and trending down) that had serious people, morale, and performance issues. Embarked on crash communication and re-staffing program. Built incentives and celebration communications. Conducted town hall meetings. By the end of 3rd year, district earned #1 ranking and earned President's award. Remained in top 10 for next 3 years. -
Senior Business Manager / Director Of OperationsSmarte Carte May 1999 - Nov 2000Scope: Managed 1/3 of the company's airport portfolio; Reported to COO. Grew revenues by 18% and lowered costs by 10% through improved staffing, operational standards, loss-prevention, and equipment placement.
Craig Chaplin Skills
Craig Chaplin Education Details
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Business Administration; Finance -
General Management
Frequently Asked Questions about Craig Chaplin
What company does Craig Chaplin work for?
Craig Chaplin works for Heartland Tire Service
What is Craig Chaplin's role at the current company?
Craig Chaplin's current role is Procurement Manager.
What is Craig Chaplin's email address?
Craig Chaplin's email address is cr****@****ast.net
What is Craig Chaplin's direct phone number?
Craig Chaplin's direct phone number is +171643*****
What schools did Craig Chaplin attend?
Craig Chaplin attended University Of Nebraska-Lincoln, University Of St. Thomas - Opus College Of Business.
What are some of Craig Chaplin's interests?
Craig Chaplin has interest in Bass Guitar, Playing Guitar In Band \"the Eggs, Playing Guitar In Band "the Eggs, Coaching Youth Baseball, Developing People, Performing And Listening To Music, Teaching Business To College Students, Outdoor Sports, Hunting, Fishing.
What skills is Craig Chaplin known for?
Craig Chaplin has skills like Training, Leadership, Merchandising, Recruiting, Retail, Visual Merchandising, Loss Prevention, Customer Service, Management, Hiring, Operations Management, Coaching.
Who are Craig Chaplin's colleagues?
Craig Chaplin's colleagues are Keith Ostendorf, Paul Jensen, Hungry Toast, Jim Mulholland.
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Craig Chaplin
Network Technician | Voip Specialist With 10+ Years Of Experience | Solutions & Support For Large Hospitality And Healthcare | Ensuring Seamless CommunicationWorcester, Ma
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