Craig Clifford Email & Phone Number

Rexburg, Id

Mesa, Az

- Meet with clients to develop social skills- Work with clients to accomplish goals set by counselors.- Discuss and develop plans to accomplish goals.- Inspire clients to do more and become better.

Idaho Falls, Idaho

- Offered to do a non-paid internship to gain experience and for networking opportunities.- Created a step by step procedure for updating financial cash flow projections.- Meet weekly with CFO do go over future spending.- Contact employees within the company to insure accurate projections.

Contributed to the success of H&M Distributing by providing small businesses with specialty soft drinks.► Assisted clients by assessing past orders, identifying trends, and calculating and forecasting product needs and inventory. ► Built and nurtured relationships by asking customers questions to identify their needs, then using that information to provide exceptional customer service.► Explained policy information to ensure customers were well informed.► Supported a 100-mile geographic area with over 50 clients.► Ensured accuracy of orders and timely fulfillment.Key Accomplishment★ Consistently exceeded performance goals. “It is the bottom of the ninth and you are the best player to send in.” –Mike Hasslinger

A revolutionary marketplace for healthcare services that empowers the healthcare buyer, provider, and referent. Striving for a truly efficient marketplace where buying, selling and referring healthcare services is a smooth ride for everyone in the CarePilot community.► Shared ideas on how to engage clients and promote interest in the product.► Developed innovative ways to sell the product by phone while collaborating with team members. ► Learned Sugar CRM, Live Chat, and Cloud software to provide better customer service.► Taught business model to team members.► Explained policies and information to ensure customers were well informed.KEY ACCOMPLISHMENTS★ Developed phone sales dialogue. ★ Suggested and implemented a concise email containing pertinent information be sent to clients for review at their convenience which improved customer relations and sales.

Assigned to create a successful business (Performance Apparel) in two months. Business supplied over 650 customized t shirts for intramural sports teams. ► Planned and operated a small campus business from inception to execution.► Collaborated with team and identified key strengths. ► Created and maintained detailed accounting spreadsheets including charts and graphs.► Designed t-shirts, marketing materials, and ensured accuracy and timely delivery.KEY ACCOMPLISHMENTS★ Generated revenues that totaled $8,000 in eight weeks.★ Repaid small business loan and donated profits to charity.★ Improved morale, team unity, and raised awareness of intramural teams across campus.

APX Alarm Security Solutions, Inc. provides affordable, innovative security and home automation technology and supports that technology through award-winning customer service.► Successfully set and executed daily sales targets in alignment with long-term sales goals.► Built and nurtured relationships and provided exceptional customer service by asking customers targeted questions to identify their security needs.► Explained policies, procedures, and information to ensure customers were well informed.► Developed team-building skills that fostered positive learning in office meetings and field training.► Focused to create a positive customer service experience for customers ensuring satisfaction throughout all phases of purchase cycle. KEY ACCOMPLISHMENTS★ Consistently exceeded performance goals and received compliments from customers for outstanding customer service.★ Supported a 100-mile geographic area with over 100,000 potential clients.

Bachelor Of Science, Business Management With Emphasis In Finance

Coursework included: Advanced Financial Management, Entrepreneurial Management, Managerial Accounting, Corporate Finance, and Banking.

Education record