Craig Blackwell Email & Phone Number

Provo, Utah Area

• Implemented training and oversaw the company's strategic sales direction in a specific geographic area of United States. • Developed innovative training/goal setting methods that increased distributor success and improved market revenue and increased retention by 19%. • Researched and produced regional communications through various formats, such as email, video, social media and power point presentations etc. that maintained and promoted the Nuskin brand. • Directed team of account managers in developing, writing, implementing and achieving a sub-regional business plan that resulted in increased sponsoring and repeat customer purchases.• Conducted and analyzed programs and procedures that lead to enhancements of the company compensation model and marketing initiatives. • Designed and implemented social media initiatives for the region and then adopted by the market.• Promoted company social awareness initiatives and events. Incorporated social media as a resource for entrepreneurs and for recognition. • Revamped internal processes through research, focus groups and distributor feedback in an effort to make them more efficient. • Trained entrepreneurs in social selling through the various platforms.• Problem solver, attentive to details, organized and self motivated. • Traveled assigned region and provided field training's to hundreds of entrepreneurs.

Sandy Utah

• Analyzed client credit reports and other financial data and developed unique client payment plans. • Implemented card member contact programs that improved collections success by 52 percent.• Created relationships with card members that fostered prompt payment of debt • Developed collection strategies that improved overall collections results.• Consistently met or exceeded monthly collection quotas.• Recently promoted to high risk, high balance account collections.• identified possible fraud on client accounts and took measures to reduce fraud.*awarded Black Diamond award for the top collector for accounts 90-120 days delinquent.

Provo, Utah Area

I provided pro-active support to customers through email, phone etc. I answered product ordering/billing inquiries and saw them through to resolution that was beneficial to both the customer and the company. I also trained top sales leaders on new product and services offered by the company. .