Craig Murphy Email & Phone Number

Glasgow, United Kingdom

Within Capital Investment, the Portfolio Management Team is responsible for effective management of capital investment through best practice commercial and portfolio controls.Responsible for developing, managing and ensuring the effective and efficient delivery of a programme of capital works delivered by multiple delivery vehicles in accordance with Scottish Water Capital Investment processes. Accountable for ensuring that the programme outputs are achieved in line with the Scottish Water Delivery Plan, within time, budget and quality standards.

Glasgow, United Kingdom

Scottish Water - Trusted to serve Scotland. It’s our ambition to be Scotland’s most valued and trusted business as we work to put our customers at the heart of everything we do. Every year we are investing about £500 million pounds to improve the quality of life across all of Scotland.I am responsible for leading the optimisation of processes across various business areas by implementing management systems and improving the performance & consistency of process outputs by developing the required skills & knowledge across the business to support the delivery of SW objectives and enable us to become leaders in the best practice of customer focused asset management.My role involves delivering knowledge and skills to the business areas to allow them to run effective customer focused continual improvement (CI) and process optimisation projects. Designing, developing and deploying value adding, process optimisation techniques as well as measuring and reporting business benefits to stakeholders.I also work with our delivery partners to ensure that the SW vision/business objectives, customer value, end to end processes, ‘people’ aspects, as well as skills and techniques are assessed, evaluated and improved to champion a continual improvement culture within SW.I achieve all of the above by creating a strong reputation and building and maintaining relationships with all key stakeholders both external and internal.

Glasgow, United Kingdom

As the leading manufacturer and marketer of biscuits in the UK and second largest in the Netherlands, France, Belgium and Ireland; we have a strong footprint for growth. Our brands are sold in over 130 countries and we have strong consumer bases in the Europe, North America, the Middle East, Africa, India, other parts of Asia and Australia.We have manufacturing facilities in the UK, Belgium, France, the Netherlands, Nigeria, India and the Middle East and are focused on growth at home and internationally.Today, we bake some of the best loved sweet and savoury biscuits and cakes; supported by a strong culture of innovation to continually develop our snack brands. Our marketing teams bring our brands to life in the marketplace – ensuring our consumers have great tasting baked snacks available to enjoy throughout the day.Our fundamental business purpose is to provide simple and wholesome pleasures for our consumers and we do this by baking goodness into all our products.Our ambition is to build on our heritage and core strengths and compete as a world-class biscuit business. We believe our impressive stable of brands and reputation for product quality has huge potential for growth.To achieve this, the Group restated its Strategic Objectives with the overall intent to modernise the business, by adopting more consistently the standards and practices of the world’s premium packaged goods companies.

Glasgow, United Kingdom

At Direct Line Group we are aspiring to provide customers with products that best suit their needs.Our business model allows customers to buy the products they want through the channels that suit them best.I am currently responsible for leading improvement projects through their key stages – Diagnosis, Design, Implementation & Sustain. As well as Identifying and managing the risks involved in running projects in our business, in line with the Insurance risk framework. My role requires me to Identify, communicate, engage and build relationships with key stakeholders and business partners, as well as transferring capability and the confidence to be self sufficient in Lean and Problem Solving to our colleagues through training, coaching, knowledge sharing and feedback.

Glasgow, United Kingdom

I was part of a 24/7 "Control room" responsible for the safe and efficient control of technical and engineering teams working on wind turbines & solar farms in accordance with WTSR v3.Responsibilities included monitoring SCADA, ensuring safe daily wind farm operations, liaising with WTG Maintenance Contractor to maximise availability, and carrying out “Rapid improvement Events” to improve internal processes and cycle times.

Edinburgh, United Kingdom

LOMOND LETTINGS - focused on delivering Total Property Management Solutions for our customers.Since we launched our business in October 2010 our aim in Lomond Lettings has been to become the UK’s best local letting agent. We believe that by combining local expertise and local branches with our specialist central support unit, based in Edinburgh for Edinburgh Clients, will be key to our success in an ever changing and sometimes challenging property market.Our approach will allow landlords to continue to access the local knowledge that our branches are renowned for whilst providing them with a level of financial security, range of services and level of customer service ahead of our competitors in Edinburgh. Our range of services are designed to deliver market leading customer service and a more comprehensive range of additional services to maximise the return on your investment by minimising time to let, voids, arrears and costs.With many years experience in the residential property market, Lomond Lettings brings together specialists in all aspects of the letting business of rent collection, property management, lease administration to our own in-house maintenance department. We offer a bespoke service, so no request, or property, is too big or too small for us to handle. Lomond Lettings are, quite simply, here to help.We will offer clients a new more complete approach to the lettings market, because ultimately: “Together, we are stronger.”

Derby, United Kingdom

Responsible for ensuring that customer requirements are understood and translated into robust processes which comply with legal and quality approval requirements in line with ISO9001:2000, AS9120 & EASA regulations Effectively lead and develop all aspects of the quality functions people, processes and practices. To drive improvement activity to ensure company and supply chain quality performance meets internal and customer target through adoption of lean tools.

I am responsible for the delivery of improvement projects in partnership with the Operation. Managing projects and Risk control through key stages including Planning, diagnose, and Implementing sustainable improvements. Current projects range from “Proof of Concept”, “Lean Leadership & Coaching” and “Lean Management System” projects.

As a Lean Change Agent I have been responsible for Leading and driving transformational change ranging from high volume contact centres to Large scale Accident Repair Centres throughout the UK. Delivering an improved Customer experience as well as capacity increases in productivity, greater staff engagement and improved regulatory compliance.

Glasgow, United Kingdom

My Quality and Training Engineer role included planning, designing and delivering Continuous Improvement training, team-working training and mandatory training.The role also required Project Management skills, leading projects from initiation through to close out, also involved as both member and leader. Strong communication skills, used to communicate upward and downward inside and outside of the organization. Planning an audit schedule and carrying out audits and error investigations to unearth the root cause of problems and identify the true solution to the problem. Implementing the company quality system and monitoring standards of health, safety and airworthiness in line with CAA and EASA regulationsThis role also involved working across all departments implementing change management, defining company goals and visions, managing lean projects, dealing with all aspects of the business to achieve our business targets.

Kinloss

I was previously employed as an aircraft technician in the Royal Air Force, Carrying out Aircraft Maintenance and Servicing.This position required an individual who was professional, hard working, self-motivated, capable of being relied upon, a good communicator and the self-confidence to solve problems individually, whilst also able to work in a team.