Craig Dowling Email & Phone Number

London, United Kingdom

Working as part of the Digital Production Team which is responsible for administering and maintaining vodafone.co.uk combining eShop catalogue and static web content.Manage the delivery of eCommerce content via a number of CMS.Work closely with the eCommerce Team and Digital Account Managers to ensure projects are delivered to high standards and on time.Produce digital projects from start to end.Ensuring accurate product details and pricing.Plan, schedule and deploy digital projects into production.

Newbury

Contracted to Vodafone UK at their Newbury HQWorking as part of the Digital Production Team which is responsible for administering and maintaining vodafone.co.uk combining ATG eShop catalogue and static web content.Manage the delivery of eCommerce content via a number of CMS.Work closely with the eCommerce Team and Digital Account Managers to ensure projects are delivered to high standards and on time.Produce digital projects from start to end.Ensuring accurate product details and pricing.Plan, schedule and deploy digital projects into production.

London, United Kingdom

- PRA Web/Intranet Transition Project: Nov - MayWorking with the Financial Services Authority to audit and migrate their content into bankofengland.co.uk- Intranet Migration Project: Aug - Nov Building a new interactive intranet incorporating collaborative and social network features.Interview stakeholders to capture business requirements.Content audit and migration.Page design and creation from copy decks.HTML code editing.Document management and image manipulation.Metadata tagging.Navigation restructures.User administration.

Maidenhead, Berkshire

Maintain the marketing and product catalogue content for 15 of Corel’s eStores across the EMEA and APAC regions. Coordinating with graphic designers, translation teams, and other regions to ensure promotional campaigns, product and merchandising updates and new releases deadlines were met.Manage multiple campaigns in a fast paced environment with regular deadlines.Engage with external parties for campaign development.Maintain the product and campaign release schedule.Identifying cross-sell and up-sell opportunities.Work with multiple languages, currencies and VAT rates.Plan and schedule media creation with design team.Work with translation team to develop multilingual campaign briefs.Create new product pages, SKUs, media, catalogue and targeting items.Maintain product catalogue and website content.Upload, target and activate new media images.Calculate, upload and activate campaign pricing.

Reading, Berkshire

Working on the Portal Enhancement Migration Project focusing on the content development and administration of the BG Group global intranet.Interview stakeholders to capture business requirements.Provide advice and solutions to stakeholders.Portal page design and creation from wireframes and copy decks.Update and maintain content to accessible standards.Site architecture creation and restructures.Integrate applications into portal content pages.Set up metadata and taxonomy queries and filtering.Graphic creation and image manipulation.Content inventory, audit and migration.Monitor site statistics and create usage reports.User and functional testing, user case and test script writing.

Bracknell, Berkshire

Lead onshore Web Content Management Specialist for the corporate intranet, internet, and extranet portals. Worked in the core onshore team to scope and develop the portal CMS requirements.Interview stakeholders to capture business requirements .Provide CMS advice and solutions to stakeholders.Liaise with external agencies to design and create brand graphics and media.Site architecture creation.Asset, template and workflow creation.Set up metadata and taxonomy queries and filtering.Page and portlet creation.Update and maintain CMS content.User administration.User acceptance testing.Document the development and support processes.Manage / coordinate projects with offshore team.Train business authors in CMS use.

Bracknell, Berkshire

Transitioned across from IBM to Cable&Wireless to continue the maintenance and development of the IT Support Department Intranet carrying out the same duties as the below IBM Intraner Developer/Content Editor

Brentford, West London

Responsible for design, production, content, maintenance, and publishing of the IT Support Department Intranet knowledge base and web apps.Own and manage the life cycle of the IT Support Department Intranet transformation projects.HTML, Coldfusion and SQL coding.Design and build interactive technologies including Coldfusion and SQL database driven web applications.Liaise with Service Managers to obtaining up to date content.Receive and action email requests for new and additional content.Ensure system is maintained and continuously updated.Remote management of Intranet servers.Create regular backups of all content.Produce detailed application documentation.

Brentford, West London

Resolve incoming IT issues (phone or email) at the IT Support Desk. First and Second line.

Auckland

Various sales and service positions in various departments selling Telecom products and services to provide the complete package for our customers and providing advise to help their business and our partnership grow.