Craig Dunstan Email & Phone Number

United States

United States

Contract work for KLLM.

Topeka, Kansas

Developed, code reviewed and tested applications in an IBM i (AS/400) environment using RPGLE and CLLE programming. Provided technical requirements to integration and API. Identified and resolved system issues, bugs and other system defects related to IMB i programs and interfaces. Made code changes and managed code review signoffs. Executed unit testing and end-to-end testing. Analyzed business needs to recommend hardware and software purchases to increase profitability and process efficiencies; led teams on implementation. Administered all computer, networking and telephone needs. Wrote I.T. Department policies and procedures to adhere to federal laws and industry best practices. Drafted I.T. responses to RFPs. Concurrently served as I.T. Department Manager reporting to V.P. Promoted from Network and Telephony Specialist.♦ Created a transportation scheduling application for a national medical transportation company with 500+ call center representatives managing 7.5M calls annually to schedule thousands of trips per day for non-emergency medical appointments. The application included best transportation provider selection, geocoding, member eligibility, routing, distance calculation and reporting.♦ Designed a client-side JSON service for real-time geocoding pickup and destination address, directions, distance, travel times and maps using Google Maps API. Saved the client thousands of dollars and reduced processor time by developing a data cache system to minimize repetitive calls.♦ Established a client-side JSON service for Lyft and Uber APIs that scheduled and obtained drivers and provided real-time ETA and cost.♦ Developed a server-side API to receive data for archiving and reporting and a corresponding client-side JSON to verify the archived data.