Craig Edwards Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

Partner with the world's largest enterprise customers, AWS sales, and other AWS teams to understand business drivers, assess application portfolios, and design reliable and cost-effective cloud-native solutions. Develop POCs, deliver demonstrations, design systems, and advise during migrations. Create enablement content for the technical field community (TFC) members to help sharpen skills to handle deeper conversations. Review and influence go-to-market plans by interacting directly with service teams and product managers. Define yearly OP1 goals for cloud operations services and represent AWS as a Senior Tier 2 speaker at various events. Key Highlights:• Nine figures in sales captured through 87 customer engagements won by providing expert-level conversations centered around cloud operations services throughout the presales cycle.•Accepted into three AWS TFCs to support a deeper focus on topics within three knowledge domains: Cloud Operations, Builder Experience, Healthcare & Life Sciences; empowered multiple mentees by co-authoring blogs, training and certification courses, and workshops to progress mentees through graduation.• 4.78 CSAT achieved by designing, building, and delivering multiple sessions during the TechFest event that taught members of the community how to leverage Cloud Operations services in an HCLS environment.Competencies: Virtualization | Presentations | Cloud Computing | Project Management | Program Management | Quality Management | Process Improvement | Communication | Team Collaboration | Team Leadership | Computer Networking | Complex Problem Solving | Network Administration | Programming | Operating Systems | Storage | Security | Databases | Networking Fundamentals

Wellesley, Massachusetts, United States

Design, implement, and consult software applications and architecture in a hands-on environment using systems administration, network administration, and programming. Principal project manager for several cross-functional projects, including user troubleshooting with network and software and remote support and assistance for company end-users. Maintain an active directory to ensure proper group policy application and map appropriate network drive locations for specific job roles.Key Highlights:• $2 million in averted fines by rebuilding 400 company computers in preparation for Windows 7 service patch discontinuance• 40% drop in costs associated with the process for building computers, reducing the amount of time from seven hours to four hours, saving the company $42,000Competencies: Virtualization | Presentations | Cloud Computing | Project Management | Program Management | Quality Management | Process Improvement | Communication | Team Collaboration | Team Leadership | Computer Networking | Complex Problem Solving | Network Administration | Programming | Operating Systems | Storage | Security | Databases | Networking Fundamentals

Performed data center operations on more than 50 servers, including rebuilding hardware (RAM, NIC cards), running network cable, and creating VLANS for optimized network traffic of 350 virtual desktops. Managed software development lifecycle and process to adhere to ISO and FDA standards. Developed and presented project charters using Project Management Body of Knowledge (PMBOK) guidelines with more than 50 clients.Key Highlights:• 100% audit pass resulting from a newly built automated ISO:9001 documentation system for an FDA certified medical device software• Collaborated across the entire organization to bring access to product and service teams to deliver the right solution and drive feature innovation based upon client needs• 50% reduction in installation time and improved stability achieved by virtualizing the computer infrastructures and applications by developing a private cloud solution Competencies: Virtualization | Presentations | Cloud Computing | Project Management | Program Management | Quality Management | Process Improvement | Communication | Team Collaboration | Team Leadership | Computer Networking | Complex Problem Solving | Network Administration | Programming | Operating Systems | Storage | Security | Databases | Networking Fundamentals

New Bedford, Ma.

Scaled organization to six employees to develop a field-based pilot program for startup companies sponsored by Dell, EMC, Analog Devices, and Sypris Electronics. Supported the development and execution of strategic plans to create awareness within the technology market and provided daily SCRUM stand-ups and weekly pilot findings with recommendations for sustainability and profit. Submitted design reviews, later implemented into projects. Key Highlights:• 30% uptick in community support for projects by building strategic working relationships with community leaders, including the largest provider of vegetables to restaurants and schools in New England• Created custom packages for more than 30 pilot projects using Linux system administration, Thingworx dashboards, Node.JS, Flowthings.io data translation, Raspberry Pi boards, analog device sensors, and prototype Dell IoT gateways; Analog Devices sells this package today• Positioned the company to be acquired by Context Labs by developing a field operations program for early-stage startup companies designed to accelerate the Internet of Things (IoT) technologies in sustainability sectorsCompetencies: Virtualization | Presentations | Cloud Computing | Project Management | Program Management | Quality Management | Process Improvement | Communication | Team Collaboration | Team Leadership | Computer Networking | Complex Problem Solving | Network Administration | Programming | Operating Systems | Storage | Security | Databases | Networking Fundamentals

Created a Veteran specific orientation program and presented to every enrolled Veteran student. Engaged with more than 1,500 students during orientation to address Veteran specific issues. Key Highlights:• 35% efficiency improvement to the Veteran onboarding process achieved with the simplification of the transition process for students through advising Veteran students on various benefits and the application process• 20% lift in Veteran enrollment attained by implementing Veteran specific orientation programming that earned University of Massachusetts Dartmouth being named a Veteran Friendly InstitutionCompetencies: Virtualization | Presentations | Cloud Computing | Project Management | Program Management | Quality Management | Process Improvement | Communication | Team Collaboration | Team Leadership | Computer Networking | Complex Problem Solving | Network Administration | Programming | Operating Systems | Storage | Security | Databases | Networking Fundamentals

Cheyenne, Wyoming Area

Championed 30 airmen to supervise all vehicles and equipment for field use. Inspected missile wing equipment and hardware and ensured satisfactory usefulness. Planned scheduled maintenance and checks on all missile wing vehicles and coordinated and delegated inspections across the team. Responsible for bringing online the IMDS database for 4,500 pieces of equipment used to maintain 150 nuclear weapons. Accountable for the maintenance of 127 mission support vehicles.Key Highlights:• $160,000 saved by assembling and programming new PAC III kits to ensure equipment is operational• Scaled a team of five, leveraging the team's strengths and weaknesses to use diagrams, blueprints, and schematics with electronic equipment to troubleshoot and ensure fulfillment of compliance standards to succeed in the collective missionCompetencies: Virtualization | Presentations | Cloud Computing | Project Management | Program Management | Quality Management | Process Improvement | Communication | Team Collaboration | Team Leadership | Computer Networking | Complex Problem Solving | Network Administration | Programming | Operating Systems | Storage | Security | Databases | Networking Fundamentals

Bachelor Of Arts - Ba, Political Science And Government

Full Stack Web Development Certification, Computer Software Engineering

Computer Software Engineering