Craig G.
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Craig G. Email & Phone Number

Operations Manager at Wicresoft at Wicresoft
Location: Chester, England, United Kingdom 7 work roles 2 schools
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Current company
Role
Operations Manager at Wicresoft
Location
Chester, England, United Kingdom
Company size

Who is Craig G.? Overview

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Quick answer

Craig G. is listed as Operations Manager at Wicresoft at Wicresoft, a company with 1774 employees, based in Chester, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Craig G..

Craig G. previously worked as Operations Manager at Wicresoft and Senior Engineer at Brighter Connections Managed Services Ltd (Now Wicresoft). Craig G. holds Foundation Degree, Science, Distinction from Bournemouth University.

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Email format at Wicresoft

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Wicresoft

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Profile bio

About Craig G.

An accomplished senior technical manager and leader with exceptional experience and knowledge focusing on the practical delivery and implementation of ICT solutions to tight deadlines utilising limited resources.12 years proven strategic and operational experience of working in demanding, and ever changing environments. Strong academic and practical background in systems engineering, with particular strengths in IT Operations, Service Fulfilment and Organisational Management (CMI). Excellent communication and soft skills enabling communication to both engineers and external stakeholders, thrives under pressure and is focused on delivering first time whilst maintaining a keen customer satisfaction focus.

Current workplace

Craig G.'s current company

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Wicresoft
Wicresoft
Operations Manager at Wicresoft
bellevue, washington, united states
Website
Employees
1774
AeroLeads page
7 roles

Craig G. work experience

A career timeline built from the work history available for this profile.

Operations Manager

Current

Deeside, North Wales

Brighter Connections have been acquired by Wicresoft, therefore a name change.

Jan 2020 - Present

Senior Engineer

Brighter Connections Managed Services Ltd (Now Wicresoft)

Deeside, North Wales

Nov 2018 - Jan 2020

Senior Communications System Engineer

Stafford, United Kingdom

  • Delivered detailed briefings on UK communications exercise to senior officers (CEO/Board Level) subordinates & civilians so that the stated mission was accomplished and completed on time & within budget.
  • I carried out the full life cycle (Agile) planning and management of numerous UK communications exercises, including all communications technology & logistical requirements, inclusive of costs.
  • Managed third parties including government agencies & venders to ensure that ongoing & future communications projects timelines are met and within budget.
  • I have ensured projects comply & adhere to the organisations processes & procedures, meeting all quality assurance criteria.
  • Project Managed a full migration of personnel & communications equipment, ensuring operational circuits & support were maintained at all times, with no negative impact on service to the customers.
  • Conducted operational training (military & communications skills), to enable military personnel to deploy in support of UK Operations globally.
Jan 2016 - Nov 2018

Communications System Engineer

United Kingdom (York & NI)

  • Provided direction & guidance to Team Members in order to share best practices & reporting models to enable them to meet their specific customer expectations & contractual KPIs.
  • Maintained and operated a 24hr UKSF Communications Centre that provided robust and reliable communications to deployed UKSF assets via secure data and voice.
  • Delivered detailed briefings on UKSF communications to senior officers (CEO/Board Level) & subordinates so that a full understanding of their communications assets was realised, enabling them to effectively manage.
  • Managed PRI (President of the Regimental Institute) shop. Successfully engaged with all customers & stakeholders to form effective reporting cycles to meet all KPIs, resulting in an increase of 50% profit for the shop.
  • Provided 2nd line support to the Regiments communications assets (networking, satellite & radio).
Aug 2013 - Jan 2016

Communications System Engineer

Blandford, United Kingdom

  • Learning the fundamentals of Communications Systems Engineer Class 1, some topics include Cisco/Microsoft, Switches/Routers, NAS/VoIP.
Jul 2012 - Aug 2013

Systems Engineering Technician

United Kingdom & Afghanistan

  • Training, deployment & leadership of personnel on military operations in Afghanistan & other areas globally.
  • Full life cycle planning and implementation of processes incorporating Service Design/Transition & Service Operation, ensuring a robust and agile operational tempo meets the customer needs & contractual KPI’s.
  • Effectively maintained a state of the art surveillance (CCTV) network consisting of over 30 locations in Afghanistan. Applying the ITIL framework, successfully redesigned and reconfigured the network, whilst ensuring.
Nov 2010 - Jul 2012

Systems Engineering Technician

Europe & Afghanistan

  • Provide Communications Information Systems (CIS) reach back to numerous European locations, Cyprus & Afghanistan.
  • Ensure all reported incidents are rectified and ensuring customer satisfaction by meeting all KPI’s.
  • Management & development of diverse groups and teams, including civil servants, contractors, foreign nationals & tri-service personnel in differing working environments.
  • Supported CIS interoperability between other NATO countries.
  • Conducted site surveys in preparation for communications deployments, identifying optimal positions for equipment and antenna placement.
  • Successfully engineered and maintained HF, VHF and satellite communications links enabling secure transmission of voice and data from remote locations to a centralised intelligence hub.
Dec 2007 - Nov 2010
Team & coworkers

Colleagues at Wicresoft

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2 education records

Craig G. education

Foundation Degree, Science, Distinction

Activities and Societies: Communications Systems Engineering

Education record

Woodchurch High School
FAQ

Frequently asked questions about Craig G.

Quick answers generated from the profile data available on this page.

What company does Craig G. work for?

Craig G. works for Wicresoft.

What is Craig G.'s role at Wicresoft?

Craig G. is listed as Operations Manager at Wicresoft at Wicresoft.

Where is Craig G. based?

Craig G. is based in Chester, England, United Kingdom while working with Wicresoft.

What companies has Craig G. worked for?

Craig G. has worked for Wicresoft, Brighter Connections Managed Services Ltd (Now Wicresoft), and Uk Ministry Of Defence.

Who are Craig G.'s colleagues at Wicresoft?

Craig G.'s colleagues at Wicresoft include Jimmy Guo, Neil Derkowski, 王文超, Kiki Shi, and Clare Yan.

How can I contact Craig G.?

You can use AeroLeads to view verified contact signals for Craig G. at Wicresoft, including work email, phone, and LinkedIn data when available.

What schools did Craig G. attend?

Craig G. holds Foundation Degree, Science, Distinction from Bournemouth University.

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