Craig Engel Email and Phone Number
roseland, new jersey, united states
Craig Engel's Location
New York City Metropolitan Area, United States
Craig Engel's Contact Details
Craig Engel work email
- Valid
- Valid
Craig Engel personal email
n/a
Craig Engel phone numbers
About Craig Engel
IT specialist with 20+ years of professional experience in applications software and analysis. Expert and highly familiar with a wide variety of security, engineering, networking, and operating system software with diverse customer care, sales, and business knowledge.
Craig Engel Work Experience Details
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Data Integration SpecialistAdp Jul 2017 - PresentRoseland, Nj• Present ADP file specifications to third party benefits providers and clients (.xml, .txt, .csv).• Test and inspect files from providers and collaborate with the clients and third parties until production quality is achieved.• Troubleshoot 1094/1095-C reporting issues related to third party files using SQL queries and data analysis tools such as MS Excel.• Lead calls with clients and third parties to explain file formats and errors.• Work closely with the ADP Account… Show more • Present ADP file specifications to third party benefits providers and clients (.xml, .txt, .csv).• Test and inspect files from providers and collaborate with the clients and third parties until production quality is achieved.• Troubleshoot 1094/1095-C reporting issues related to third party files using SQL queries and data analysis tools such as MS Excel.• Lead calls with clients and third parties to explain file formats and errors.• Work closely with the ADP Account Manager to keep them up to date on the health of the client’s files.• Lead integration and special projects to streamline processes and increase client satisfaction. Show less -
Senior Product Support SpecialistAdp Jul 2016 - Jul 2017Roseland, Nj• Support and partner with our implementation, account management and regulatory compliance teams to ensure that our client process and integration needs and issues are satisfied with quality and efficiency.• Diagnose and resolve functional and/or technical related product problems for Health Compliance.• Working closely with various groups to troubleshoot and resolve issues including -- Implementation, Support, and client and management groups.• Proactively identify… Show more • Support and partner with our implementation, account management and regulatory compliance teams to ensure that our client process and integration needs and issues are satisfied with quality and efficiency.• Diagnose and resolve functional and/or technical related product problems for Health Compliance.• Working closely with various groups to troubleshoot and resolve issues including -- Implementation, Support, and client and management groups.• Proactively identify potential issues in design, development or changes to application, product or platform.• Developing knowledge-based documentation sharing product knowledge and problem resolution.• Manages support efforts with other associates and groups within ADP. Show less
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Technical Support Analyst - It Security, Sarbanes Oxley, Agile Practices, And ProgrammingVerizon Wireless Mar 2011 - Dec 2015Warren, Nj• Recognized for contributions to advancements in software applications, enhanced procedures and innovative solutions to business needs. • Mentored and trained team members in programming methodologies and best practices for custom solutions.• Developed procedures to strengthen quality and functionality of critical business applications. • Managed all phases of application design utilizing software development life cycle principles and best practices.• Create customized… Show more • Recognized for contributions to advancements in software applications, enhanced procedures and innovative solutions to business needs. • Mentored and trained team members in programming methodologies and best practices for custom solutions.• Developed procedures to strengthen quality and functionality of critical business applications. • Managed all phases of application design utilizing software development life cycle principles and best practices.• Create customized software applications and tools using advanced development and coding techniques within budget guidelines. • Led design project of design of client server multitier applications and business components.• Managed Change Control installations documentation and procedures Show less -
Senior Application Programmer - Analyst, Qa Testing, And Data AnalysisVerizon Wireless Apr 2006 - Mar 2011Warren, Nj• Credited for managing reporting metrics, data analyst reporting and performance indicators.• Led senior management reporting and provided metrics.• Facilitated interactions with cross functional teams to ensure requirements were met. • Scripted monitoring and reporting automation using UNIX, PL/SQL and SQL. • Performed analysis for critical projects. • Researched and analyzed in depth application issues.
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Programmer Analyst - Disaster Recovery, Change Management, Big DataVerizon Wireless Jul 2003 - Apr 2006Warren, Nj• Acknowledged for analytical abilities and time management. • Established information technology strategic vision and drove key development objectives for wireless data projects.• Coordinated help-desk tickets for resolutions leading to reduced timeframe from 7 business days to two.
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Member Of Applications StaffVerizon Wireless Sep 2001 - Jul 2003Warren, Nj• Recognized for contributions to advancements in software applications, enhanced procedures and innovative solutions to business needs. • Steered Cellular Digital Data Packet billing system and processes as the single point of contact for the customer care organization and vendors.• Managed application patching end-to-end including planning, installation and monitoring.• Efficiently planned for peak retail season and prioritized and tracked enhancements.
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National Account SpecialistBell Atlantic Nynex Mobile Mar 1998 - Dec 2000Morristown, Nj• Recognized for successfully managing over 4000 lines across eight national fortune 500 companies. • Served as primary contact for usage clearing house for all national accounts resulting in consolidated billing and increased customer satisfaction.• Interfaced with assigned national accounts and successfully managed all matters of service, equipment fulfillment and general end user questions. -
Credit And Order Operations SpecialistBell Atlantic Nynex Mobile Jul 1996 - Mar 1998Morristown, Nj• Credited with creating successful application system to preserve cost savings on number inventory. • Managed and maintained telephone number inventory resulting in cost savings.• Evaluated credit applications for wireless customers. • Interfaced directly with end users and agents for technical issues and resolutions.
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Sales ManagerSears, Roebuck And Co. Aug 1991 - Jun 1996Rockaway, Nj And Wayne, Nj• Managed a team of 50+ employees selling appliances, computers, and wireless service.• Delivered $25 Million in annual sales via the team.• Responsible for hiring and personnel management on all levels.
Craig Engel Skills
Sql
Microsoft Office
Leadership
Unix
Microsoft Excel
Training
Process Improvement
Pl/sql
Shell Scripting
Microsoft Word
Powerpoint
Research
Project Management
Big Data Analytics
File Management
File Transfer
File Archiving
Vendor Management
Sdlc
Change Management
Disaster Recovery
Websphere Application Server
Websphere Mq
Craig Engel Education Details
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Chubb Computer ServicesProgrammer Analyst -
Business Administration And Management, General
Frequently Asked Questions about Craig Engel
What company does Craig Engel work for?
Craig Engel works for Adp
What is Craig Engel's role at the current company?
Craig Engel's current role is Senior Data Integration Specialist at ADP.
What is Craig Engel's email address?
Craig Engel's email address is cr****@****adp.com
What is Craig Engel's direct phone number?
Craig Engel's direct phone number is +197321*****
What schools did Craig Engel attend?
Craig Engel attended Chubb Computer Services, Wilkes University.
What skills is Craig Engel known for?
Craig Engel has skills like Sql, Microsoft Office, Leadership, Unix, Microsoft Excel, Training, Process Improvement, Pl/sql, Shell Scripting, Microsoft Word, Powerpoint, Research.
Who are Craig Engel's colleagues?
Craig Engel's colleagues are Neuma Lima, Ginger Atkinson, Sumaiya Khan, Nguyễn Tùy Anh, Aaron Mckibben, Victoria Juhasz, Janhavi Koli.
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Craig Engel
Monmouth Junction, Nj3firstdata.com, gs.com, ny.email.gs.com4 +120188XXXXX
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