Craig Macpherson Email and Phone Number
Craig Macpherson work email
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Craig Macpherson personal email
With over 25 years of experience in business and operations leadership, I offer significant value to organizations through my expertise in several key areas:* Strategic Expertise:Go-to-Market Strategies: I have developed market entry plans that optimized market presence and competitive edge, always integrating customer feedback.Competitive Strategies: I have developed effective competitive strategies that promote long-term profitability and growth.*Operational Excellence:Change Management: I have a strong background in leading change initiatives that enhance strategic alignment, streamline operations, and boost profitability.Productivity Enhancement: I am skilled in managing profit and loss (P&L), focusing on improving financial performance. My experience with lean and Six Sigma methodologies has driven quality improvements and increased efficiency across global operations.*Leadership and Team Building:Collaborative Leadership: I’m known for creating high-performing teams that collaborate effectively. I have successfully built customer-focused teams, integrating both remote and local employees to foster a unified work environment.Hands-On Approach: My leadership style is proactive, aligning teams with organizational goals and ensuring we meet deadlines even under pressure.
Creation Technologies
View- Website:
- creationtech.com
- Employees:
- 1817
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Global Director Of Program ManagementCreation TechnologiesToronto, On, Ca
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Global Program Management DirectorCreation Technologies Jul 2024 - PresentToronto, Ontario, CanadaDriving improved, streamlined processes, better training connected to revised career ladders, improved systems, and coordinated recruiting.Strategic Alignment and oversight; Efficient Resource Utilization; Knowledge Sharing and Learning; Performance Monitoring and Reporting; Leadership & Team Development.
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Regional Director, Program ManagementCreation Technologies May 2023 - Jul 2024Toronto, Ontario, CanadaBuilding a better Creation Technologies program management team.
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Vice President, Consumer Channel OperationsSe Health Nov 2018 - Jul 2020Greater Toronto Area, CanadaOwned direct-to-consumer homecare operations. Responsible for revenue achievement, profitability, and client satisfaction.• Private Payor Homecare – stabilized & standardized operations, improved P&L, business KPIs and processes.• Business-to-Business channel management - growth, Industry partnership development and operational performance. Launched Canadian virtual coaching (Pharma-support) program.• Global Delivery Centre (contact centre operations) – streamlined day-to-day operations, external and internal client call experience and satisfaction.• Led company-wide voice of the customer & customer obsession (Cx). -
Director Of OperationsSaint Elizabeth Health Care Jul 2018 - Nov 2018Toronto, Canada Area• Planned and executed profitable exit of Canada-wide Clinical Pharmacy business line, 3 months ahead of schedule.
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Customer General Manager - HealthcareCelestica 2012 - 2017Toronto, Canada AreaLed a $75M+ global healthcare business portfolio, covering 5 major Imaging, Patient Monitoring & Digital Medicine clients.o Grew revenue by over 200% via organic sales and new product development, across 3 continents.o Oversaw ten successful product launches, enabling on-time to market for clients.o Delivered multiple sequential engineering and operational projects in support of new products. Team formally recognized as ‘outstanding design & engineering partner’.o Improved client engagement, satisfaction and partnerships on all accounts through targeted relationship management.o Developed and maintained Healthcare Imaging strategy, covering industry and technology trends, supporting Celestica's differentiated service offerings.o Active mentor in company development program. Personal mentor and coach. -
Business Operations ManagerCelestica 2004 - 2012Toronto, Canada AreaBusiness Operations Manager for Engineering and Performance Innovationo Led brand transformation project, including marketing and P&L planning. This transformed the internal cost centre to an external revenue stream.o Managed marketing, business operations and execution, and global financial planning of $30M budgeto Developed performance processes using operational metrics measuring cost, sales funnels and customer satisfactiono Co-developed an industry leading service offering, successfully enabling multiple clients to navigate a major technology & supply challengeo Rolled-out Strategy Deployment, aligning group objectives to overall corporate vision, in support of profitable growth and geographical realignment of our operations.
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Global Program MgrCelestica 2000 - 2004Manchester, Uk; Rome, Italy; Toronto, CanadaGlobal Program Manager for $400M Enterprise & Computing accounto Commercial lead for global team, its processes, initiatives & executiono Developed and implemented global customer scorecard system; monitoring, cost, quality, fulfilment and technology.o Successfully transferred 5 product lines from U.K. to Italy, from U.S. to Canada and within Canada. These included the set-up of new customer business units and the introduction & lean transformation of manufacturing and supporting processes.o 14 month immersive assignment to Rome, Italy
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Operations ManagerCelestica 1998 - 2000Stoke-On-Trent, United KingdomOperations Manager of after-market services operation.o Implemented & led a multi-million dollar business unit, including technical & quality support, supply chain and account management. Responsible for customer satisfaction, P&L and a team of 70+ supply chain professionals, engineers, technicians and operators.o Project managed new business introduction of a $4M product family and facility.o Exceeded profit targets for nine consecutive monthso Developed and implemented successful team mentoring system, the first of it’s kind in the business division
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Account ManagerCelestica 1996 - 1998Stoke-On-Trent, United KingdomAccount manager for large computer hardware & services customero Introduced three new product lines, leading to direct change in business methodology, which resulted in a 10% increase in organic revenue
Craig Macpherson Skills
Craig Macpherson Education Details
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Engineering
Frequently Asked Questions about Craig Macpherson
What company does Craig Macpherson work for?
Craig Macpherson works for Creation Technologies
What is Craig Macpherson's role at the current company?
Craig Macpherson's current role is Global Director of Program Management.
What is Craig Macpherson's email address?
Craig Macpherson's email address is cr****@****ech.com
What schools did Craig Macpherson attend?
Craig Macpherson attended University Of Exeter.
What skills is Craig Macpherson known for?
Craig Macpherson has skills like Operations Management, Cross Functional Team Leadership, Six Sigma, Lean Manufacturing, Leadership, Manufacturing, Program Management, Engineering Management, Process Improvement, Crm, Supply Chain, Electronics.
Who are Craig Macpherson's colleagues?
Craig Macpherson's colleagues are Ngoc Kha Duy Le, Uchendu Sammy, Ana Austriaco, Joe Byrde, Delson Jean Paul, Aaqib Vohra, Arnel J_jornacionarnel.
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Craig MacPherson
Business Strategist And Digital Marketing Advisor– Empowering Businesses To Achieve Growth With Innovative Marketing And Transformation StrategiesToronto, On2marugroup.net, craigmacpherson.com -
Craig MacPherson
Calgary, Ab2petro-canada.ca, cpr.ca4 +140331XXXXX
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Craig MacPherson
Fredericton, Nb
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