Senior Performance Consultant
Current
Jan 2020 - Present
AeroLeads people directory · profile
Craig Mackland-Rivera Email & Phone Number
Senior Performance Consultant @ Riverbed Technology | Solution Delivery, Customer Success
at
Riverbed Technology
1 work email found
@riverbed.com
6 phones found area 978 and 508
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Performance Consultant @ Riverbed Technology | Solution Delivery, Customer Success
Location
Tyngsboro, Massachusetts, United States
Company size
Who is Craig Mackland-Rivera? Overview
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Quick answer
Craig Mackland-Rivera is listed as Senior Performance Consultant @ Riverbed Technology | Solution Delivery, Customer Success at Riverbed Technology, a company with 1 employees, based in Tyngsboro, Massachusetts, United States. AeroLeads shows a work email signal at riverbed.com, phone signal with area code 978, 508, and a matched LinkedIn profile for Craig Mackland-Rivera.
Craig Mackland-Rivera previously worked as Senior Performance Consultant at Riverbed Technology and Senior Performance Consultant - Aternity Division at Riverbed Technology. Craig Mackland-Rivera holds Ba, Management Information Systems from University Of Massachusetts Lowell.
Company email context
Email format at Riverbed Technology
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*@riverbed.com
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AeroLeads found 1 current-domain work email signal for Craig Mackland-Rivera. Compare company email patterns before reaching out.
Profile bio
About Craig Mackland-Rivera
Craig Mackland-Rivera is a Senior Performance Consultant @ Riverbed Technology | Solution Delivery, Customer Success at Riverbed Technology. He possess expertise in vmware, active directory, servers, citrix, networking and 34 more skills. Colleagues describe him as "Having worked with Craig, I am very happy to add my endorsement. Craig is a very talented computer guy that can translate the complicated into English. I was very please to work with him and he is very personable and always ready to help.", "Craig is very knowledgeable in his field. He is able to solve technical issues with ease while providing superb customer service.", and "Craig is a true professional and an individual others grow to strongly depend on. Craig understands his responsibilities and goes above and beyond to not only succeed in his role but become a true asset to the organization. He becomes passionate about his job and in his role shows others how one strong dependable person can make such an impact to so many and essentially empowering others to succeed as well. He is a solution provider, a problem solver, ambitious, intelligent and constantly striving to improve his expertise to ultimately increase his value to his employer. He is a great colleague and has also become a very good friend. I have no doubt of his incredible overall value to an organization, I would highly recommend him for whatever role he chooses to pursue."
Listed skills include Vmware, Active Directory, Servers, Citrix, and 35 others.
Current workplace
Craig Mackland-Rivera's current company
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Riverbed Technology
8 roles
Craig Mackland-Rivera work experience
A career timeline built from the work history available for this profile.
Senior Performance Consultant - Aternity Division
Aug 2016 - Jan 2020
Solution Architect
Jan 2014 - Aug 2016
Senior Support Engineer
Responsible for handling all case escalations and direct liaison between R&D and support team. Case management through entire life cycle to ensure proper response and escalation path to meet SLA(s). Work with R&D and Product Management to discuss and prioritize critical fixes and product enhancements. Work with implementation team to overcome technical.
Jun 2013 - Dec 2013
L2 Support Engineer
Responsible for Critical cases opened by customers which include system outages, data loss and Negative Value which impacts business productivity. Handle case escalations within support team to identify root cause, mitigate and involve R&D when needed to decrease case lifetime duration. -Consult with customers for advanced configurations during.
Jun 2012 - Jun 2013
System Engineer
Responsible for the Post Sales customer deployments involving requirements gathering, customer environment info and the planning, installation and configuration of the Aternity FPI platform. Performed customer application activity captures to monitor application performance adding additional value.-Pre-Sales to Technical Services handover for key use case.
May 2011 - Jun 2012
Technical Support Representative
Provided 2nd level technical support for 1400 employees including the corporate office, 38 office sand 3 manufacturing facilities. Created new SOPs for new technologies introduced to reduce MTTR and increase productivity.-Opened 8 new locations including the setup and install of all computer and networking equipment-Active Directory (AD) administration.
Jan 2004 - May 2011
Lan Administrator
Provided technical support for fifteen sales locations in the North Region including the administration and monitoring of North East data center.-End User Software support, phone and remote connection-Incorporated Symantec ghost to reduce PC rollout/repair time-Monitor LAN/WAN performance-Hardware/Software installation and maintenance-Work with users to.
Jan 2000 - Jan 2004
Team & coworkers
Colleagues at Riverbed Technology
Other employees you can reach at riverbed.com. View company contacts for 1 employees →
JG
Jim Gargan
Colleague at Riverbed Technology
United States, United States
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ML
Michael Leung
Colleague at Riverbed Technology
Santa Clara, California, United States, United States
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RV
Richard Vere Hoose
Colleague at Riverbed Technology
Warrington, England, United Kingdom, United Kingdom
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AM
Ali Mohamed Ali Auis
Colleague at Riverbed Technology
Riyadh, Saudi Arabia, Saudi Arabia
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TM
Timothy Mcgroarty
Colleague at Riverbed Technology
New York, New York, United States, United States
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MS
Mark Shaw
Colleague at Riverbed Technology
Cary, North Carolina, United States, United States
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LC
Larry Castro
Colleague at Riverbed Technology
San Francisco, California, United States, United States
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AK
Alex Kliorin
Colleague at Riverbed Technology
San Jose, California, United States, United States
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JH
Jarjis Hussain
Colleague at Riverbed Technology
Germantown, Maryland, United States, United States
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JS
Jim Slaney
Colleague at Riverbed Technology
Canada, Canada
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Jim Gargan
Colleague at Riverbed Technology
United States, United States
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ML
Michael Leung
Colleague at Riverbed Technology
Santa Clara, California, United States, United States
View →
RV
Richard Vere Hoose
Colleague at Riverbed Technology
Warrington, England, United Kingdom, United Kingdom
View →
AM
Ali Mohamed Ali Auis
Colleague at Riverbed Technology
Riyadh, Saudi Arabia, Saudi Arabia
View →
TM
Timothy Mcgroarty
Colleague at Riverbed Technology
New York, New York, United States, United States
View →
MS
Mark Shaw
Colleague at Riverbed Technology
Cary, North Carolina, United States, United States
View →
LC
Larry Castro
Colleague at Riverbed Technology
San Francisco, California, United States, United States
View →
AK
Alex Kliorin
Colleague at Riverbed Technology
San Jose, California, United States, United States
View →
JH
Jarjis Hussain
Colleague at Riverbed Technology
Germantown, Maryland, United States, United States
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JS
Jim Slaney
Colleague at Riverbed Technology
Canada, Canada
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1 education record
Craig Mackland-Rivera education
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University Of Massachusetts Lowell
FAQ
Frequently asked questions about Craig Mackland-Rivera
Quick answers generated from the profile data available on this page.
What company does Craig Mackland-Rivera work for?
Craig Mackland-Rivera works for Riverbed Technology.
What is Craig Mackland-Rivera's role at Riverbed Technology?
Craig Mackland-Rivera is listed as Senior Performance Consultant @ Riverbed Technology | Solution Delivery, Customer Success at Riverbed Technology.
What is Craig Mackland-Rivera's email address?
AeroLeads has found 1 work email signal at @riverbed.com for Craig Mackland-Rivera at Riverbed Technology.
What is Craig Mackland-Rivera's phone number?
AeroLeads has found 6 phone signal(s) with area code 978, 508 for Craig Mackland-Rivera at Riverbed Technology.
Where is Craig Mackland-Rivera based?
Craig Mackland-Rivera is based in Tyngsboro, Massachusetts, United States while working with Riverbed Technology.
What companies has Craig Mackland-Rivera worked for?
Craig Mackland-Rivera has worked for Riverbed Technology, Aternity, Harvey Building Products, and Anixter.
Who are Craig Mackland-Rivera's colleagues at Riverbed Technology?
Craig Mackland-Rivera's colleagues at Riverbed Technology include Jim Gargan, Michael Leung, Richard Vere Hoose, Ali Mohamed Ali Auis, and Timothy Mcgroarty.
How can I contact Craig Mackland-Rivera?
You can use AeroLeads to view verified contact signals for Craig Mackland-Rivera at Riverbed Technology, including work email, phone, and LinkedIn data when available.
What schools did Craig Mackland-Rivera attend?
Craig Mackland-Rivera holds Ba, Management Information Systems from University Of Massachusetts Lowell.
What skills is Craig Mackland-Rivera known for?
Craig Mackland-Rivera is listed with skills including Vmware, Active Directory, Servers, Citrix, Networking, Troubleshooting, Security, and Virtualization.
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