Craig Molway Email & Phone Number

Cambridge, Massachusetts

• Senior ASAP and Care Everywhere Analyst.
• Advance Certified ASAP and Care Everywhere Analyst supporting the Emergency Department's ASAP platform and technical lead for Care Everywhere and associated interoperability projects.
• Responsible for building and maintaining web-portal connections that connect to external EMR systems.
• Responsible for ongoing environment evaluation, testing, initiatives and upgrades.
• Technical expert for the hospital's web portal connection for non-Epic trading partners.
• Application lead for integrated mobile applications (Haiku/Canto)

Greater Boston Area

• Certified EpicCare Ambulatory, MyChart, and Regulatory Analyst. Detailed knowledge of the Centers of Medicare & Medicaid (CMS) Meaningful Use (MU) incentive and Quality Payment Program (QPP) programs. Performed.
• Lead for MU/QPP-related projects, environment evaluation and upgrade build, attestation submissions, audit risk analysis and mitigation. Performance overview and mitigation of over 700 eligible clinicians in MU program.
• Responsible for ongoing initiatives and upgrades to the hospital's patient portal to increase patient engagement which has decreased our regulatory financial risk by over 45%.
• Responsible for the build and maintenance of all outpatient clinical quality measures (CQM) reported out of the EHR.
• Responsible for ongoing development and validation of associated regulatory reports including Reporting Workbench, Crystal, Business Object and Excel reports. Responsible for Radar Dashboard development and validation.
• Provide end-user clinical application on-call support for Epic Ambulatory MyChart and associated reporting analytic tools.

Boston, MA

• Provide adult and pediatric clinical application IS support
• Member of the LMR (EHR), Pediatric Oncology, eScription, Dragon and Dawn AC support teams.
• Provide support, in person and over the phone to clinical staff on a variety of clinical applications.
• Facilitate the design and implementation of Meaningful Use (MU) Standards within EHR.
• Author and update business and technical documents and give end-user training.
• Identify, develop and train clinical workflow for new applications and to meet new MU standards.

Boston, MA

• Temp Contract
• Providing IT and Laboratory Information System support (LIS) for BCH department of Pathology
• Regression and integration testing for new LIS upgrade in advance of ICD-10 requirements.
• Perform database queries and perform statistical analysis on results.
• Author and update technical documentation for end-user training.
• Manage department SharePoint team site and Sitecore CMS website.

Boston, MA

• Field Systems Engineer IV / Local IT Administrator (Security Clearance- Secret)
• Achieved 100% success rate delivering 24 hour hardware and software support in person and over the phone.
• Provided 10hr/month operational training to employees and customers. Developed training and operational aids to exceed the needs of end users.
• Took initiative to design and maintained a streamlined planned preventative maintenance schedule and inventory relational databases which doubled efficiency of reporting.
• Expanded contract with the execution of two new remote installations.
• Managed over fifty individual user accounts, four servers and ten remote sites.

Boston, MA

• Senior Electronics Technician / Training Coordinator (Highest security clearance granted- Top Secret)
• Lead technical expert for communication, navigation and surveillance systems.
• Planned, organized, and directed personnel in the operation and maintenance of electronics equipment.
• Developed new on-the-job training programs.
• Managed multiple fleet-wide system upgrades.
• Selected and deployed as lead technical expert to support special contingency operations, including a rapid-retrofit upgrade and installation on assets deployed in support of Operation Iraqi Freedom