Craig Morrill Email & Phone Number
@sumologic.com
3 phones found area 919 and 866
LinkedIn matched
Who is Craig Morrill? Overview
A concise factual answer block for searchers comparing this professional profile.
Craig Morrill is listed as Vice President of Customer Success at Sumo Logic, a company with 877 employees, based in Greater Orlando, United States, United States. AeroLeads shows a work email signal at sumologic.com, phone signal with area code 919, 866, and a matched LinkedIn profile for Craig Morrill.
Craig Morrill previously worked as Senior Director - Strategic Accounts at Sumo Logic and Director - Technology Advisory at Sumo Logic. Craig Morrill holds Bachelor Of Arts (B.A.), Economics / Accounting from Western Washington University.
Email format at Sumo Logic
This section adds company-level context without repeating Craig Morrill's masked contact details.
AeroLeads found 2 current-domain work email signals for Craig Morrill. Compare company email patterns before reaching out.
About Craig Morrill
Over 17 years of IT/Telecom experience with Team Lead, Analyst and Consulting roles utilizing a strong skill set comprised of team/project leadership, issue resolution, data analysis, customer relationships and written/verbal communication skills that drive project delivery, customer adoption and affect the company’s bottom line.
Listed skills include Integration, Call Centers, Ivr, Avaya, and 46 others.
Craig Morrill's current company
Company context helps verify the profile and gives searchers a useful next step.
Craig Morrill work experience
A career timeline built from the work history available for this profile.
Senior Director - Strategic Accounts
CurrentIn this Chief of Staff role I support our Entperise Expansion team in delivering consistent deal strategy and have closed multiple 8 figure deals for Sumo. We want to scale this motion and that is my job!
Director - Technology Advisory
I am focused on aligning business value to Sumo Logic's technology at our largest and most strategic customers in this role.My team engages with customer technical and executive teams, building out program plans and roadmaps that deliver on the Sumo value promise.
Principal Customer Success Manager
In this Director level Customer Success position I am responsible for adoption and value creation at Sumo Logic’s most strategic accounts.I also act as a coach for a team of other strategic customer success managers.
Sr Enterprise Customer Success Manager
Principal Customer Success Advisor
As the senior (director level) Customer Success Advisor for Apptio I support a group of customers that includes many household (fortune 100) customers in their TBM Journey. I focus on customer adoption, value realization and optimization. My role also encompass enablement of other in the Customer Success Organization in Adoption, Coaching of other advisors.
Customer Success Advisor
Working directly with strategic accounts to drive value, adoption and renewals ensuring that customers get the most out of their TBM solution and resulting organizational change. Driving personal accountability for Wildly Successful Customers while also exploring new use cases and collating industry best practices for future product and methodology.
Senior Consultant
Senior Consultant
Get Accounts Lead Consultant / Manager
- Lead Consultant on all GET Accounts (top accounts worldwide) responsible for overall technical leadership from design to implementation. Jointly with the Project Management team plan, design and deliver on a project.
- Manager responsible for coaching and developing team members on consulting methodology, theory and application. Expanded responsibilities include project escalation, resource planning/forecasting, hiring contractors.
- Designed and deployed a geographically diverse real-time and historical contact center reporting platform for a fortune 100 financial services company supporting over 1500 users.
- Developed multiple web service and.NET integrations to Avaya, Aspect, Rockwell and other contact center / eWFM systems.
- Performed consulting engagements with GET accounts to recommend go forward reporting and contact center strategies for efficiency and cost control.
Sales Engineer
- Consulted customers on custom multi-data-source integrations – for example CRM, IVR, Cisco ICM and PBX data all integrated into a single transfers report to pin-point call routing inefficiencies.
- Consultative pre-sales engineer on large accounts to scope, estimate and big on call routing and reporting projects.
- Led technical discussions and trainings on Cisco, Avaya, Aspect and Rockwell reporting to show the benefits of multi-platform reporting.Job Highlights:
- Led technical sales efforts in both the partner and direct sales channels. Focused on large corporations to grow the GET account portfolio.
- Conducted training on application usage and multiple vendor database schemas with a focus on consultative sales.
Application Consultant / Developer
- Database and Application developer for custom application integrations to the Aceyus reporting platform. Wrote multiple WCF /.NET application to enable communication between the Aceyus platform and vendor PBX equipment.
- Consulted customers on custom multi-data-source integrations – for example CRM, IVR, Cisco ICM and PBX data all integrated into a single transfers report to pin-point call routing inefficiencies.Job Highlights:
- Participated in the development of a web based real-time and historical reporting application for the contact center space.
- Conducted training on application usage and multiple vendor database schemas.
- Developed custom ETL processes for data analysis in the Contact Center arena including Transfers and Cradle to Grave call reporting.
- Recommended new efficiencies based on data analysis that resulted in multi-million dollar cost savings to enterprises.
Analyst 1-3, Customer Delivery
- Lead Systems Analyst on the Call Routing / Reporting team responsible for the recommendation and implementation of new call routing strategies for cost reduction. Acted as a Tier 1-3 analyst for customer facing outages.
- Lead business analyst for the conversion of 15 contact centers from TDM to VoIP on the Avaya platform.
- Acted as the Cross functional lead between the IT and Customer Service organization for call routing and contact center reporting projects.
- Lead Data Analyst for the Transfer Reduction project that resulted in savings over 2 million / year to the care organization by identifying training opportunities and new call routing needs.
Fraud Analyst
- Fraud reduction analyst responsible for the identification and mitigation of fraud schemes against T-Mobile. Job Highlights:
- Subject Matter Expert for the Fraud Profiler system – lead an effort to proactively identify issues in the profiler and work with the vendor to correct them.
Various
Various
Director - Ticket Services
Colleagues at Sumo Logic
Other employees you can reach at sumologic.com. View company contacts for 877 employees →
Priyansh Goel
Colleague at Sumo Logic
Noida, Uttar Pradesh, India, India
View →
MZ
Mike Zayed
Colleague at Sumo Logic
Waterford, Michigan, United States, United States
View →
VG
Vaibhav Garg
Colleague at Sumo Logic
Noida, Uttar Pradesh, India, India
View →
NH
Nicholas Huang
Colleague at Sumo Logic
San Francisco Bay Area, United States
View →
PC
Parasnath C.
Colleague at Sumo Logic
Delhi, India, India
View →
RW
Ryan Williams
Colleague at Sumo Logic
Beaverton, Oregon, United States, United States
View →
SH
Scott Hall
Colleague at Sumo Logic
Purcellville, Virginia, United States, United States
View →
BJ
Brian Jacobsen
Colleague at Sumo Logic
San Francisco, California, United States, United States
View →
AL
Andy Lesage
Colleague at Sumo Logic
Greater Milwaukee, United States, United States
View →
TH
Todd Hanna
Colleague at Sumo Logic
Greater Boston, United States, United States
View →
Craig Morrill education
Bachelor Of Arts (B.A.), Economics / Accounting
Aa, Business / General Transfer
Frequently asked questions about Craig Morrill
Quick answers generated from the profile data available on this page.
What company does Craig Morrill work for?
Craig Morrill works for Sumo Logic.
What is Craig Morrill's role at Sumo Logic?
Craig Morrill is listed as Vice President of Customer Success at Sumo Logic.
What is Craig Morrill's email address?
AeroLeads has found 2 work email signals at @sumologic.com for Craig Morrill at Sumo Logic.
What is Craig Morrill's phone number?
AeroLeads has found 3 phone signal(s) with area code 919, 866 for Craig Morrill at Sumo Logic.
Where is Craig Morrill based?
Craig Morrill is based in Greater Orlando, United States, United States while working with Sumo Logic.
What companies has Craig Morrill worked for?
Craig Morrill has worked for Sumo Logic, Apptio, Aceyus, T-Mobile, and Harvey Companies.
Who are Craig Morrill's colleagues at Sumo Logic?
Craig Morrill's colleagues at Sumo Logic include Priyansh Goel, Mike Zayed, Vaibhav Garg, Nicholas Huang, and Parasnath C..
How can I contact Craig Morrill?
You can use AeroLeads to view verified contact signals for Craig Morrill at Sumo Logic, including work email, phone, and LinkedIn data when available.
What schools did Craig Morrill attend?
Craig Morrill holds Bachelor Of Arts (B.A.), Economics / Accounting from Western Washington University.
What skills is Craig Morrill known for?
Craig Morrill is listed with skills including Integration, Call Centers, Ivr, Avaya, Telecommunications, Business Analysis, Call Center, and Vendor Management.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial