Craig Scott Email & Phone Number

Ridgeland, Ms

Provide development and support for customers using multiple release versions of USA Mobility’s messaging and communication management software. Provide full life-cycle development and support for USA Mobility intranet applications.• Contributed software engineering expertise to support and troubleshoot legacy communication software products that used mixture of technologies (MS SQL Server, VB6, Java, IIS, ASP, MS Access).• Reduced customer issues and call-ins due to buggy software by 90%.• Participated in design and development of project to convert legacy communication software product to ASP.Net / C# environment. Co-developed and designed with offshore development team.• Transitioned and supported migration of legacy communications software installations to latest releases (VB6to ASP.Net and C#; MS Access to SQL Server).

Ridgeland, Ms

Designed, developed and supported intranet solutions for sales, administrative and billing departments. Managed various software development projects consisting of teams of 2 to 4 members. Provided full life-cycle development and support for applications and projects.• Provided user requirements analysis, software / database design, and development expertise to create customer management and sales (CMS) application used by sales and customer service departments to promote sales and manage existing accounts. Intranet and extranet application built using ASP.Net, VB.Net, MS SQLServer and included back-end integration with company’s IBM AS/400 billing system.• Contributed project management and development skills for various intranet applications.• Excelled in providing rapid application development while multi-tasking on multiple on-going projects.

Ridgeland, Ms

Provided design and development support to object-oriented call center support application. Developed and introduced first web-based, intranet applications within company. Provided full life-cycle development and support for additional intranet applications.• Provided support and development expertise to company call center’s customer retail support application. Application had 200+ simultaneous users. Developed in SQLWindows and Oracle database.• Developed and deployed company’s first intranet web applications using ASP (classic).• Worked to convert legacy ASP and ColdFusion applications inherited from company mergers to ASP.Net and VB.Net to promote single-technology support structures.

Meridian, Ms

Develop, maintain and support various mainframe and client-server applications in administrative, shipping, billing and inventory systems. Supported integration of COBOL, CICS, MS SQL Server and MS Access applications.• Provided development and support for global billing and shipping mainframe systems written in COBOL and CICS.• Developed first internal client-server sales applications to support on-campus retail outlets.