Lee Porter, Mba Email & Phone Number

Boca Raton, Florida

Boca Raton, Florida

• Actively drove and managed the evaluation stage of the healthcare sales process, working in conjunction with the sales team as the respected technical advisor and product advocate for a mission-critical technology.
• Remote and onsite developing, delivering and maintaining high-level product demonstrations with virtualized event management platform and iOS and Android smart devices.
• Responding to functional and technical elements of RFIs/RFPs.
• Defining and documenting integrated system requirements as defined by the proposed business workflows.
• Preparing project specific System Line Diagrams (SLD) and formal Scopes of Work (SOWs) and transition of project to professional services team for deployment.
• Solving customer problems by working closely with other members of the sales team and colleagues from a range of departments such as: Engineering, Product Management, Professional Services, Support and the Executive.

Boca Raton, Florida

• Led, coached, and mentored a talented team of learning consultants and technical training instructors/developers in healthcare informatics across multiple domains at a senior management level in North America.
• Led needs analysis with subject matter experts (SMEs) for an audience and gap analysis for the new product introduction (NPI) launch of integrated cardiovascular information system which led to a significant alignment.
• Deputized for the Director Global Training for a period of over 3 months, creating opportunity for broader networking, and more responsibility in managing and coaching an international team for the completion of.
• Developed a formula for calculating the price of instructor-led and eLearning training courses and modules while collaboration with Sales and Marketing to determine value, pricing, and relevant collateral for.
• Successfully liaised with senior management and other stakeholders for training support by SMEs for imaging and cardiology training, resulting in effective and efficient use of resources, sharing of field experiences.
• Presented and supported instructor led training and labs to diverse audiences in USA, Sweden, the Netherlands, and India which led to successful skills transfer and savings (estimated $200,000) in travel expenses for.

Boca Raton, Florida

• Designed, presented, and evaluated instructor led product and solution training for healthcare customers and internal employees in the North American market and at Philips headquarters in Europe for rest of world.
• Expanded and enabled the internal technical support talent capability in Australia, Singapore, Germany, Belgium, Austria, UK, France, Saudi Arabia, Sweden, and the Netherlands by coordinating, managing, and delivering.
• Crafted rave customer experiences using a blend of rich storytelling and insightful product knowledge to train individuals and teams of System Administrators from a pool of 1200 healthcare customers based on their.
• Reviewed training material with input from SMEs to ensure validity, reliability, and error free training material earning the acknowledgement of customers and employees.

Boca Raton, Florida

• Designed, tested, and distributed various software databases, software patches, relevant instructions, and release notes, with a strong attention to detail, for electronic and soft switches for all Siemens customers in.
• Demonstrated the knowledge and skill of developing and refining the software patch coordination process and documented and flowcharted it in a work instruction for easy interpretation by others.
• Coordinated the release of all soft switch patches, loads, release notes and documents to all customers in the North American region with little or no assistance, using the Siemens web-based distribution server, with.
• Cabled, tested, and configured Trunk gateways and Node Servers on VOIP platforms in Siemens labs and remotely at customer sites to meet time-sensitive project cutovers.
• Installed and removed software modifications (new site initial installations, codepoint changes, NPA splits, hardware addition and/or removal, feature changes) in Siemens EWSD class 5 and carrier lab switches and.

Mba, International Business

Higher Diploma In Education, Education

Bachelor Of Commerce, Industrial Psychology And Business Management

National Technical Certificate, Telecommunications