- Collaborating with clients to define project requirements, translating business needs into detailed technical specifications.- Implementing and streamlining processes for efficient website development, including maintenance workflows.- Creating reusable boilerplate code and libraries, reducing development time and ensuring code consistency across projects.- Building robust, scalable websites and web applications with a focus on performance, security, and user experience.- Mentoring and upskilling web-team colleagues through pair programming, code reviews, and regular feedback.- Managing junior developers, delegating tasks and overseeing day-to-day workload to ensure project timelines are met.- Re-developing and maintaining internal tools, such as a project management application used daily by the wider team.- Providing technical support for colleagues and clients, offering phone and email assistance on web hosting and email account management.- Delivering comprehensive in-person and virtual training sessions on website management to clients and team members.

- Leading development of the property inventory reporting platform powered by a Laravel backend with RESTful API endpoints and a Vue.js frontend, ensuring robust, user-friendly experiences.- Enhancing platform performance and stability through optimizations in Redis caching and efficient use of Laravel’s queue system, using a dedicated worker server for background jobs.- Spearheading new feature development, collaborating closely with stakeholders to identify user needs and prioritize high-impact enhancements.- Overseeing and refining microservices architecture, focusing on seamless integration and interoperability with the primary application stack.- Implementing proactive monitoring and logging strategies to detect potential issues early, resulting in improved platform uptime and reliability.

- Providing white-label web development services for web designers and design agencies.- Building websites and web applications to a high standard.- Adapting to different standards and project workflows, based on other web designers and design agency processes.- Managing workload as a solo developer, and utilising contractors where required.- Providing web hosting services.

- Working with clients to define their project requirements, and writing project specifications.- Building websites and web applications to a high standard.- Working with a third-party designer on high-profile projects, creating websites to their exacting standards.- Delivering in-person and virtual training on WordPress website management.- Technical support by phone and email relating to web hosting and email account management.

- Delivering in-person training on new technical operating procedures and advancements in metering technology.- Conducting regular performance reviews with direct reports, and working with them to improve aspects of their performance.- On-site visits with colleagues in my geographical area, observing their standard of work and the quality of their customer interactions.- Conducting HSE and Data Quality audits on direct reports.- Participating in regular national meetings and team-building exercises with the wider British Gas management team.- Supporting my Smart Energy Manager in dealing with customer complaints and other wider team issues.- Continuing to fulfil previous responsibility as a Smart Energy Expert, installing Smart Electricity & Gas Meters for British Gas customers.

- Working to install Smart Electricity & Gas Meters for British Gas customers in the North of Scotland.- Engaging with customers to understand their energy use, and provide energy advice and best practices.- Meeting performance targets for the number of jobs completed and number of sales leads generated.- Completed further training and was upskilled to allow me to work with three-phase electricity supplies.

- Providing a high-quality car valeting service to clients in the North of Scotland, operating mobile between Inverness and Aberdeen.- Managing appointments by telephone and email, working to my clients’ requirements.- Maintaining equipment, materials and chemical stock levels on an ongoing basis.