Christine Ramos
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Christine Ramos Email & Phone Number

User Experience Researcher at RingCentral
Location: New York City Metropolitan Area, United States 6 work roles 2 schools
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Current company
Role
User Experience Researcher
Location
New York City Metropolitan Area, United States
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Who is Christine Ramos? Overview

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Quick answer

Christine Ramos is listed as User Experience Researcher at RingCentral, a with 6442 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Christine Ramos.

Christine Ramos previously worked as Senior UX Researcher at Ringcentral and UX Researcher at Ringcentral. Christine Ramos holds Master'S Degree, Interaction Design & Information Architecture, 4.00 from University Of Baltimore.

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RingCentral

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Profile bio

About Christine Ramos

As a senior UX researcher at RingCentral, I am passionate about creating user-friendly products that enhance communication and collaboration. I have a master's degree in interaction design and information architecture from the University of Baltimore, and over three years of experience in conducting research, analyzing data, and synthesizing solutions for the product. I am always eager to learn new tools and methods to improve my practice and enjoy working with cross-functional teams. My goal is to deliver high-quality user experiences that meet the needs and expectations of the customers and the business.

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Christine Ramos's current company

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RingCentral
Ringcentral
User Experience Researcher
New York, NY, US
Website
Employees
6442
AeroLeads page
6 roles

Christine Ramos work experience

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User Experience Researcher

New York, Ny, Us

Senior Ux Researcher

Current

Driving user-centered design strategies for RingCentral's UCaaS and CCaaS products, I lead research initiatives that inform product development and business strategy. Most recently, I helped inform the development of the AI Assistant, now essential to 92% of users workflows and 84% reporting improved call engagement. I foster cross-functional collaboration, mentor teams on human-centered design principles, and deliver actionable insights that enhance both customer experiences and business outcomes.

Apr 2023 - Present

Ux Researcher

Led UX research initiatives for a wholesale eCommerce platform used by top fashion retailers like Nordstrom, Saks Fifth Avenue, and Macy’s. Key contributions included:• Planned and conducted scenario-based usability tests using the R.I.T.E. methodology to refine workflows and enhance the buying experience for retail partners. • Collaborated cross-functionally with client success and design teams to align on buyer feedback, translating insights into actionable research initiatives and informing platform design improvements.

Sep 2020 - Sep 2021

Technical Project Manager

Greater New York City Area

• Played a key role in overseeing a global enterprise-wide business and IT software implementation, aligning technical goals with business needs to enhance efficiency and impact. • Increased team productivity by driving agile methodologies through effective sprint planning and cross-functional stand ups and retrospective facilitation. • Streamline data governance workflows, reducing deployment errors and improving data consistency.• Utilized JIRA and Confluence to track software bugs and enhance task visibility and accountability for engineers.

Jun 2018 - Jun 2020

Frontend Web Developer

Greater New York City Area

• Enhanced the eCommerce user experience for the jewelry brand by optimizing a Shopify-based website for ensuring WCAG compliance and cross-browser compatibility. • Developed interactive menus and modal pop-ups using Ruby, Javascript, HTML, and CSS, improving site navigation and user engagement.

May 2017 - Aug 2017
Team & coworkers

Colleagues at RingCentral

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2 education records

Christine Ramos education

FAQ

Frequently asked questions about Christine Ramos

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What company does Christine Ramos work for?

Christine Ramos works for RingCentral.

What is Christine Ramos's role at RingCentral?

Christine Ramos is listed as User Experience Researcher at RingCentral.

Where is Christine Ramos based?

Christine Ramos is based in New York City Metropolitan Area, United States while working with RingCentral.

What companies has Christine Ramos worked for?

Christine Ramos has worked for Ringcentral, Nuorder, Atos Syntel, and Alzerina Jewelry.

Who are Christine Ramos's colleagues at RingCentral?

Christine Ramos's colleagues at RingCentral include Aleksey V., Karen Chau, Stephanie Robertson, Elena Fedotova, and Lawrence Juster.

How can I contact Christine Ramos?

You can use AeroLeads to view verified contact signals for Christine Ramos at RingCentral, including work email, phone, and LinkedIn data when available.

What schools did Christine Ramos attend?

Christine Ramos holds Master'S Degree, Interaction Design & Information Architecture, 4.00 from University Of Baltimore.

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