Christine Ramos

Christine Ramos Email and Phone Number

User Experience Researcher @ RingCentral
New York, NY, US
Christine Ramos's Location
New York City Metropolitan Area, United States
About Christine Ramos

As a senior UX researcher at RingCentral, I am passionate about creating user-friendly products that enhance communication and collaboration. I have a master's degree in interaction design and information architecture from the University of Baltimore, and over three years of experience in conducting research, analyzing data, and synthesizing solutions for the product. I am always eager to learn new tools and methods to improve my practice and enjoy working with cross-functional teams. My goal is to deliver high-quality user experiences that meet the needs and expectations of the customers and the business.

Christine Ramos's Current Company Details
RingCentral

Ringcentral

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User Experience Researcher
New York, NY, US
Website:
ringcentral.com
Employees:
6442
Christine Ramos Work Experience Details
  • Ringcentral
    User Experience Researcher
    Ringcentral
    New York, Ny, Us
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  • Ringcentral
    Senior Ux Researcher
    Ringcentral Apr 2023 - Present
    Driving user-centered design strategies for RingCentral's UCaaS and CCaaS products, I lead research initiatives that inform product development and business strategy. Most recently, I helped inform the development of the AI Assistant, now essential to 92% of users workflows and 84% reporting improved call engagement. I foster cross-functional collaboration, mentor teams on human-centered design principles, and deliver actionable insights that enhance both customer experiences and business outcomes.
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  • Ringcentral
    Ux Researcher
    Ringcentral Dec 2021 - Jun 2023
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  • Nuorder
    Ux Researcher
    Nuorder Sep 2020 - Sep 2021
    Led UX research initiatives for a wholesale eCommerce platform used by top fashion retailers like Nordstrom, Saks Fifth Avenue, and Macy’s. Key contributions included:• Planned and conducted scenario-based usability tests using the R.I.T.E. methodology to refine workflows and enhance the buying experience for retail partners. • Collaborated cross-functionally with client success and design teams to align on buyer feedback, translating insights into actionable research initiatives and informing platform design improvements.
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  • Atos Syntel
    Technical Project Manager
    Atos Syntel Jun 2018 - Jun 2020
    Greater New York City Area
    • Played a key role in overseeing a global enterprise-wide business and IT software implementation, aligning technical goals with business needs to enhance efficiency and impact. • Increased team productivity by driving agile methodologies through effective sprint planning and cross-functional stand ups and retrospective facilitation. • Streamline data governance workflows, reducing deployment errors and improving data consistency.• Utilized JIRA and Confluence to track software bugs and enhance task visibility and accountability for engineers.
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  • Alzerina Jewelry
    Frontend Web Developer
    Alzerina Jewelry May 2017 - Aug 2017
    Greater New York City Area
    • Enhanced the eCommerce user experience for the jewelry brand by optimizing a Shopify-based website for ensuring WCAG compliance and cross-browser compatibility. • Developed interactive menus and modal pop-ups using Ruby, Javascript, HTML, and CSS, improving site navigation and user engagement.
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Christine Ramos Education Details

Frequently Asked Questions about Christine Ramos

What company does Christine Ramos work for?

Christine Ramos works for Ringcentral

What is Christine Ramos's role at the current company?

Christine Ramos's current role is User Experience Researcher.

What schools did Christine Ramos attend?

Christine Ramos attended University Of Baltimore, University At Albany, Suny.

Who are Christine Ramos's colleagues?

Christine Ramos's colleagues are Madison Koble, Fev Morales, Caleb Floyd, John Roderick Sicuya, Richard Blum, Monica Villavicencio, Mustafa Berk.

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