Justin Crane Email & Phone Number

Hartford, Connecticut Area

Develop, implement and provide food safety solutions to the vegetable, fruit, nut and protein industries using innovative activated peroxide chemistries.

Hartford, Connecticut Area

Managed a key set of retail outlets with annual sales exceeding $1.5 Million dollars. Responsible for executing national and local brand building marketing programs involving store presence, pricing, product availability and promotions. Structured outstanding relationships with store management and owners by providing expert tobacco/consumer insights and advice though the development of individual business plans that were Win-Win focused. Identifying strategic players to build partnerships with… Show more Managed a key set of retail outlets with annual sales exceeding $1.5 Million dollars. Responsible for executing national and local brand building marketing programs involving store presence, pricing, product availability and promotions. Structured outstanding relationships with store management and owners by providing expert tobacco/consumer insights and advice though the development of individual business plans that were Win-Win focused. Identifying strategic players to build partnerships with to further promote and effectively educating retailers/consumers about the differences and unique qualities of RJRT's products. Participating in relationship marketing thought effectively conducting 1 on 1; Consumer Engagements that gain competitive trail and valuable consumer information on tobacco products. Actively promoting the marketing mix through direct discussions with retailers using analytical proficiency to promote a beneficial business plan focused on sales growth. Held one of the top 5 territories in New England Show less

Somers Point, Nj

As a Bank Customer Service Representative responsibilities include, assisting new and current customers with their banking needs, discussing information on bank fees and services, selling banking products and helping customers with their banking transactions. I also worked as a Notary republic providing value added services to customers.Additional Duties:-Provide superior customer service to customers-Have sufficient knowledge about the banking products and services and respond… Show more As a Bank Customer Service Representative responsibilities include, assisting new and current customers with their banking needs, discussing information on bank fees and services, selling banking products and helping customers with their banking transactions. I also worked as a Notary republic providing value added services to customers.Additional Duties:-Provide superior customer service to customers-Have sufficient knowledge about the banking products and services and respond to all inquiries-Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved-Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with-Inform and suggest new banking products to customers-Provide information to customers on their account status and account balances-Open new bank accounts according to laid down rules and guidelines-Provide assistance to other members of staff in other departments of the bank by liaising with them -Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems-Ensure that customers’ confidential information is properly protected and only used for official purposes-Channel complex customer complaints and challenges to the right quarters for effective resolutionSkills:-Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made-Strong communication skills-Excellent multi-tasking skills and be able to function under pressure-Excellent negotiation skills and be able to influence people-Ability to use the computer efficiently and also learn how to use new software-Selling products and services directly to consumers-Experienced cross-selling services and products Show less

Charlotte, North Carolina Area

Marketing Intern - Developed referral relationship programs for direct B2B marketing.