John Crawford Email & Phone Number

Sydney, Nsw, Au

Sydney, Australia

Bad copy harms your reputation.But great copy delights and captivates your readers. It works tirelessly to establish your authority, drive sales, and convert leads into loyal customers.If you’re looking for sharp, creative, persuasive content to engage your target audience, boost conversion rates, and increase sales, you've come to the right place.Whether you need a business plan, proposal, website content, sales copy, or white paper, I will craft clear, concise, compelling copy that sells your product, promotes your service, and informs your readers.My copy is delivered in a crisp, fluid, conversational tone that draws the reader into your narrative and leads them irresistibly towards a powerful call to action.Can you afford NOT to invest in professional copy?Contact me today, and discover how the power of words can transform your business.

Sydney, Australia

As Lead Infrastructure Architect for the IBM Asia Pacific Voice Team, I designed and documented technical solutions to address critical business problems.Responsibilities:- Gathering technical and business requirements from business units and stakeholders- Developing business cases and documenting the requirements clearly and concisely- Designing technical solutions and determining costs for those solutions- Documenting the solutions using text, diagrams and tables- Leading solutions and cost models through peer reviews and board reviews- Overseeing solution implementation from an architectural perspective- Delivering education and training related to the solutionMy solutions focused on voice and real-time communications applications. This includes Voice over IP, Video Conferencing, Desktop Video, Instant Messaging, Collaboration, Unified Telephony and Contact Centres, as well as the underlying infrastructure needed to run these applications, such as SIP Trunking, MPLS networks, private and public telephone networks, Voice Gateways, Hosted/Virtual Servers, and Storage Area Networks.

Sydney, Australia

As Network Manager for the IBM Asia Pacific Voice Team, my responsibilities included:- TDM and VoIP Network Management, Planning, SLA Tracking, Reporting and Testing- Traffic and Capacity Analysis, Dial Plan Management- Managing relationships with Vendors, Suppliers and Partners- Contact Centre Design and Consultancy- Developing Business Cases, Financial Models, Training Materials and Case Studies- Developing Statements of Requirement and Statements of Work- Leading RFP processes, creating RFP documents and assessing responses

Sydney, Australia

North Shore Connections offered Avaya sales and provisioning within Australia, including installation and upgrade of solutions such as CMS, Audix and third party peripherals for a client base ranging from SMEs to multinationals.As Project Manager for NSC I managed installation projects for a portfolio of Avaya customers across Australia. My role was to drive all projects to completion, on time and within budget.I held a dual role at NSC with approximately half of my time also spent in a Professional Services position, which involved pre-design consultancy and development of Contact Centre solutions. These roles required excellent communication, teamwork, presentation and organisational skills, as well as the ability to develop and maintain exceptional ongoing client relationships.Telstra acquired NSC Group in 2013.