Craig Cooper Email & Phone Number

Singapore | Australia

We help organisations with technology, information & data-based solutions deliver influence — to transform opportunities, define outcomes, and link to value42 Minutes is an organisation dedicated to delivering Communication and Visualisation competency. We specialise in Next Level communication, presentation and information & data visualisation workshops; messaging and visual design; and individual communication coaching.As an organisation, we are currently based across Melbourne, Australia and Singapore serving all of Asia Pacific. We have extensive knowledge of South East Asia supporting a number of clients in the region. Our workshops provide your teams with the necessary competitive advantage to plan and deliver engaging presentations, develop your relationships and command the influence you need to win.

Singapore

Responsible for the structuring, governance and management of a pan-APAC consultative pre-sales technical team for the Global Accounts organisation driving revenue targets of $72M across Unified Communications-, Contact Centre-, and data-based opportunities. Leading a team of 10+ technical resources distributed between Shanghai, Hong Kong, Singapore, Mumbai, Delhi and Bangalore performing technical sales, gap analysis, design & architecture and strategic planning across 80+ accounts. Architecting solutions across multiple business units including Unified Communications, Data and Contact Centre for both technologies and services. Additionally, performed the role of APAC account manager for a number of global accounts.Solution architect engaging tier-1 accounts across Asia Pacific. Discussed technical requirements and future objectives in order to propose offerings and achieve alignment with product and solution roadmaps. Client engagements addressed both technical solutions and designs as well as how solutions aligned with their business drivers. Provided medium- to long-term strategic direction across major accounts through alignment with individual customer business requirements and technology strategies. Responsible for delivering business-case models in support of positioning technology solutions and appropriate value propositions. Evangelising solutions to both expand and promote Avaya’s perception as a preferred technical and solutions partner with major account customers.

Singapore

Engaged as a Senior Business Analyst supporting the Professional Services organisation delivering custom integration solutions within the communication space. Working with relevant internal and external stakeholders and subject matter experts, I was responsible for elicitation, analysis and documentation of project requirements, liaising with executive stakeholders, assessment of scope options, delivery of use-cases, process flow analysis, as well as solution testing.

Singapore

Provided technical leadership for the Nortel portfolio across Asia Pacific. Strong skills in building and driving the SE organisation coupled with effective customer coverage at senior levels. Management of teams to maximise and align skills via account segmentation ensuring the ‘right’ coverage and skill-set for the account was achieved. Ensuring technical readiness; working into matrix organisations; and with virtual teams. Ensured skills were continuous updated and all certifications achieved.Strong focus on visual engagement and messaging to drive technical solutions. Worked extensively with regional teams to design high-impact presentations for strategic opportunities. Trained internal teams in strong design-principles for delivering defined presentations-outcomes.Led multiple technical and architectural design engagement with clients across the Asia Pacific region. Consultative selling approach, ensuring technical solutions aligned with business requirements.

Singapore, Bangkok, Beijing, Taiwan, Australia

Business Analyst supporting the delivery of integration solutions within the communication space. Working with relevant internal and external stakeholders and subject matter experts; responsible for elicitation, analysis and documentation of project requirements, liaising with executive stakeholders, assessment of scope options, delivery of use-cases, process flow analysis, as well as solution testing. Projects primarily involved integration solutions for custom applications of the Agile Communications Environment (ACE) and migration of traditional call centre screen-pop solutions to SIP-based solutions.Established the business planning function within the APAC Network Planning organisation, to allow the business to engage customers on a cost-benefit, payback basis; and provided models for cost optimisation of network designs. Responsibility for driving the business-case modeling to support UMTS 3G pricing strategies in China.Business Operations for the Greater China wireless business with responsibility for delivering market forecasts, market share, share-of-wallet and roadmap summaries.

Sydney, Australia

Key team-member responsible for performing quarterly and annual financial analysis and reports on NSW State Owned Corporations (SOCs). Overall objectives were to plan and implement financial management practices as well as establish, review and control budgets. Through the monitoring and control of finances as part of management practices, imposing competitive market conditions allowed the Government to improve overall business profitability and value to maximise the organisation’s sale potential.Worked with key stakeholders in the State Owned Corporations of NSW Grain Corp and the Government Insurance Office to ensure timely gathering of information that related to establishing quarterly and annual reports. This was based on financial management, taxation equivalence, dividend distribution, debt liabilities management, and value management guidelines.Built, extended and refined financial models to generate pro-forma financial statements – profit & loss, balance sheets and cash-flow statements – to provide Ministerial reporting.

Mscompsc, Parallel Computing

B Econ, Financial Economics And Management