Submitted orders by referring to price lists and product literature. Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Recommended changes in products, service, and policy by evaluating results and competitive developments. Contributed to team effort by accomplishing related results as needed.

Logistics Coordinator -Resolved inquiries related to distributor orders, returns, shipments, products, claims, credit memos and customer concerns. Initiated ocean, air, and land transportation track and trace (as required). Investigated and resolved problems through root cause analysis using various reports and data to resolve logistics challenges. Monitored and provided status of critical shipments and ensure inbound/outbound on time delivery. Interacted with key personnel to monitor and develop process to ensure the timely and accurate processing of orders and shipments. Provided customer support to change or cancel existing orders. Participated in benchmarking to ensure customer service levels are aligned with industry standards. Established strong working relationships with business units, distributors, logistics partners, and operations team members to provide high levels of unit readiness.

Administered monetary transfers, provided escorts to transfer money from tokens and other cash related transaction. Monitored customers coming to casino checked id cards and controlled necessary crowd. Assisted customers and resolved all queries associated with casino. Coordinated with others and provided drop boxes and assisted in laying tables and dropping slots. Maintained efficient security in both entry and exit points of casino and prepared a log for same. Prepared detailed reports of all incidents related any violation of casino rule. Administered emergency situations and prepared responses for all emergencies as per manager’s direction. Ensured compliance to all policies and federal, state and local laws in managing hotel. Operated life safety equipment and inspected fire suppression equipment to use in emergencies. Performed regular patrols on area and ensured no unauthorized entry to casino.