• Stabilize company processes, policies and procedures.• Plan, direct, coordinate, and oversee operations activities in the organization.• Ensure development and implementation of efficient operations.• Work closely with leadership to develop competitive strategies in alignment with IQ mission and values.• Identify and develop strategic growth opportunities and monitor performance.• Monitor and maintain knowledge of emerging technologies and trends in staffing. • Ensure team members are trained and utilize staffing tools and programs to ensure standardization and efficiency.• Ensure office policies and procedures are standardized across the organization.• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.• Collaborate with leadership to develop and meet branch and company goals while supplying expertise and guidance on staffing, operations, and systems. • Collaborate with other branches to carry out organizational goals and objectives.• Assist Vice President with recruiting sales and management level staff. • Assist with planning leadership & sales training, continued learning. • Provide strategic and tactical leadership, counsel, and direction to the management team. • Ensure offices have the equipment and supplies needed to function properly and efficiently.• Identify training needs and ensure proper training is developed and provided.• Identify possible areas of risk at early signs & report to president.• Manage and maintain the company culture and visions.• Ensure teams are adhering to policies and procedures related to record keeping, reporting and documentation. • Assist & support teams with critical changes (high risk areas, internal turnover, management change).

• Plan, direct, coordinate, and oversee staffing operations within my region. • Ensure development and implementation of efficient operations • Identify and develop strategic growth opportunities and monitor performance• Monitor and maintain knowledge of emerging technologies and trends in staffing. • Ensure team members are trained and utilizing staffing tools and programs to ensure standardization and efficiency• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.• Collaborate with leadership to develop and meet branch and company goals while supplying expertise and guidance on staffing, operations, and systems. • Provide strategic and tactical leadership, counsel, and direction to my management team • Identify training needs and ensure proper training is developed and provided.• Identify possible areas of risk at early signs & report to leadership• Manage and maintain the company culture and visions• Ensure teams are adhering to policies and procedures related to record keeping, reporting and documentation• Develop, implement and manage social media strategy• Manage and oversee social media content for 14 accounts• Google Business, LinkedIn, Bing Places for Business, Yelp, Apple Maps, Google Reviews, Facebook Jobs Group, Facebook Pages, Google Analytics, WordPress, Gravity Forms, Bricks.• Stay up to date with latest social media best practices and technologies• Use social media marketing tools such as Social Pilot and Copy.ai • Monitor campaigns and analyze engagement data obtained• Identifying strategic weaknesses and making recommendations for improvements• Research social media trends and inform management of changes that are relevant to the company’s marketing activities

• Directly manage, lead and empower internal staffing personnel• Monitor and manage internal productivity, coordinate daily workflow, monitor employee performance• Maintain a direct relationship with each client and continually improve the service we provide to our clients• Supervise and manage all aspects of client accounts while giving support to the internal staffing team• Manage and improve our market share within the existing client base• Expand, solicit and obtain new business• Prepare and coordinate ads and recruitment ideas• Recruit, interview, orientate, drug test, and place potential applicants in open job orders• Maintain efficiency and utilization of staffing database• Develop close relationships with local colleges and networking with other potential recruitment sources to help recruit potential applicants• “Visual” representative for the branch to the community. Attend Chamber functions and other community events• Drive new projects and business initiatives, ensuring expectations and deadlines are met • Aid in the creation and implementation of processes

Staffing provider for businesses throughout the Fox Valley Region. Specializing in Welding, Metal Fabrication and Machinists. • Develop and maintain a pool of qualified candidates. Identify and place candidates that meet and exceed client expectations.• Develop relationships with local colleges to assist in recruiting. Give presentations at student group meetings and colleges in order to increase awareness of the company or organization. • Administrative duties: Conduct interviews, prepare offer packages and conduct new hire onboarding. Ensure all records related to the compensation, health insurance and backgrounds of each employee are properly maintained. • Receive and process workers’ compensation claims. Communicate with workers’ compensation insurance carrier, doctors, nurses, campuses, and healthcare providers to ensure appropriate processing of claims.• Solicit sales of new and existing clients. Visit prospect and client companies, tour and obtain contracts. Accurately price new and existing business based on pricing and margin plan.

• Assure quality by planning, assigning, and directing work assigned to staff• Inspect completed work for conformance to standards; appraising, rewarding and disciplining staff; and addressing complaints and resolving problems.• Assure adequate staffing by monitoring and addressing tardiness and attendance of staff. • Floor maintenance including but not limited to stripping, waxing, deep scrubbing and buffing.

• Day to day store operations: Scheduling, training, and supervising employees.• Oversee and manage store profits and all controllable expenses including inventory levels, and cash and inventory shortages.• Implement monthly promotions, insure all POS advertising/signage is properly posted at the proper time. Communicate and perform all price change request, mark downs/ups as requested by the Operations Manager.