Creshanda Riley Email & Phone Number

Tampa/St. Petersburg, Florida Area

*Coordinate and train the Individual Level Touchpoints training to participants, mentor trainees for a continued six months through reflective practice.

Tampa/St. Petersburg, Florida Area

Strategically planned and assisted the program's year using the Quality Assurance Blueprint, State and Local funding contracts, and generated reports from the data management system which monitored resource progress.Maintained the evaluation and communication programmatic results which assist in improvement efforts and drive effective decision making in relation to data, outcomes, and retention of families using the Plan Do Study Act (PDSA) model.As the Nationally Certified Touchpoints Facilitator, coordinated and facilitated Brazelton Touchpoint Individual-level training according to Touchpoints trainer’s guide and promoted the BTP approach for parent/provider interactions through facilitating training.Established and communicated project scopes, schedules, and budgets with vendors, business partners, and resource companies.Ensured compliance with Parents as Teachers Essential Requirements and the Blue-Ribbon Affiliate Quality Standards and funding requirements are met on a quarterly basis.Built and engaged teams of Organizational Change Management professionals by providing role clarity, regular performance feedback, and soliciting team input and ideas for companywide initiatives.Instituted a continuous quality improvement plan to adhere to National Council on Accreditation quality standards within the program and Parents as Teachers National requirements.Developed program procedures for the delivery of services to Parent as Teachers families which includes service delivery, documentation, assessments, professional development.Continually trained and implemented periodically review procedures for continuous quality improvement, affiliate changes, and collaborative practices with Parents as Teacher's leadership team.

Tampa, Florida

Tampa/St. Petersburg, Florida Area

*Supervise a staff of seven, this includes 2 hour monthly reflective supervision, chart review, quarterly supervised home visits, ensuring overall quality assurance of agency and model fidelity, conduct annual performance appraisals, conduct trainings for staff, and monitor outcomes for Promoting Attachment contract.*Coordinate and train the Individual Level Touchpoints training to participants, mentor trainees for a continued six months through reflective practice.

Master'S Degree, Public Administration

Master Of Science (Ms), Human Services, General

Bachelor Of Science (Bs), Psychology