Cori Guinter Email & Phone Number

Cori Guinter is a Customer Delivery Manager | Lifelong Learner | I drive impacts with the right blend of technology, people, and processes at Hemsley Fraser. She possess expertise in problem solving, communication, office administration, microsoft office, customer relationship management and 41 more skills. Colleagues describe her as "Corinne was a colleague and mentor to me when I started at AES. We both transitioned to the Customer Engagement team when iCEV acquired AES. Corinne shines in relationship management, skillfully using tools and metrics to forge connections that empower schools, districts, and individual teachers to meet their goals. As a proactive team member, Corinne employs an analytical mindset and communicates with foresight to address potential challenges, ensuring a positive customer experience and the success of the product." and "Corinne is highly competent, committed, and caring. As the Customer Success counterpart to the Account Manager sales team of which I was part, Corinne many times provided the deep product and technical expertise that enabled me to support customer needs and issues to bridge and build new relationships. As part of a company acquisition, Corinne was integral to the communication and training plan that transitioned customers from their familiar digital platform to a new one. For me and my “new” customers, Corinne was my “go-to” specialist for struggling customers needing not only specific technical support, but also “high-touch” contact. Not only was Corinne thorough and committed to customer issue discovery and response, she also was a persistent advocate towards product improvements for customers. It's no surprise that when that project wrapped up, Corinne pivoted to another key company initiative where she's analyzing internal processes related to effective onboarding of customers with a brand-new product. Keep up the great work, Corinne!"

Listed skills include Problem Solving, Communication, Office Administration, Microsoft Office, and 42 others.

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  Hacc, Central Pennsylvania'S Community College

  Computer Information Systems