Chris Riker Email & Phone Number

Columbia, Md

• Part of Security Team that implemented MFA, KnowBe4, and other security policies• Configured RDWeb to host old applications to replace Citrix• Built Windows 10 image and deploy companywide through MDT• Monitor and release Windows Updates via WSUS to 1200 computers and 150 Servers• Roll out new Hyper-V servers for multiple remote locations each year• Push software packages to all workstations through group policy. (Firefox,Chrome, Java, Office, Adobe Reader, Flash… Show more • Part of Security Team that implemented MFA, KnowBe4, and other security policies• Configured RDWeb to host old applications to replace Citrix• Built Windows 10 image and deploy companywide through MDT• Monitor and release Windows Updates via WSUS to 1200 computers and 150 Servers• Roll out new Hyper-V servers for multiple remote locations each year• Push software packages to all workstations through group policy. (Firefox,Chrome, Java, Office, Adobe Reader, Flash, RingCentral, other in house applications)• Lead project to bring in more bandwidth and multiple ISP’s at more than twenty remote locations• Installed and Configured SolarWinds Config Manager, IP Manager, Kiwi Syslogs to monitor network• Build and manage Windows servers on VMWare Show less

Columbia, Md

• Lead project bringing fiber into the building to increase company bandwidth • Updated building access software and database• Installed fax server to deliver faxes to email and go paperless • Resolved long ongoing problems with local backups• Implemented backups for remote sites • Configured Virtual Servers for live and testing use• Managed all IT needs for local and remote sites

Baltimore Md

•Implemented new Terminal Server farm•Lead projects to configure and install domain, file, and application servers•Rolled out new IP phone system •Configured and maintained backups using Barracuda Network backups•Converted company from Exchange Server to Cloud Exchange•Provide administration support for both local and remote Networks, Servers, and PC/Workstations

•Provide administration and support for Servers and PC/Workstations•Upgraded, configured, and managed Blackberry Enterprise Server•Configured and maintained backups using Symantec Backup Exec•Deployed Symantec System Center Console to monitor Anti-Virus on all computer/servers•Rolled out new workstations to the company with no downtime•Support Cisco phone system moving lines and setting up user profiles•Update and maintain various company websites

•Improve computer speed by cleaning the registry and removing temporary files•Find and remove all viruses •Remove pop-ups by running utilities and removing startup programs•Upgrade PC’s

•Manage Microsoft Applications--Exchange, Active Directory, Terminal Services, SQL Server•Administer file server using AD for security purposes •Support and maintain several Oracle and Access databases•Extract data from databases for reporting purposes using Crystal Reports and PL/SQL•Maintain all backups for the company with CA ArcServe while providing 24-hour disaster recovery support•Setup VPN’s for remote users to access network information •Implementation and… Show more •Manage Microsoft Applications--Exchange, Active Directory, Terminal Services, SQL Server•Administer file server using AD for security purposes •Support and maintain several Oracle and Access databases•Extract data from databases for reporting purposes using Crystal Reports and PL/SQL•Maintain all backups for the company with CA ArcServe while providing 24-hour disaster recovery support•Setup VPN’s for remote users to access network information •Implementation and support of SmartPhones using ActiveSync and MS Exchange Show less

•Lead projects to install new domain servers, exchange servers and company wide upgrades•Setup, monitored and supported customer backups•Provided support for Networks and PC’s/Workstations•Setup VPN’s for remote users to access network information