Chris Riker Email & Phone Number

Columbia, MD

• Part of Security Team that implemented MFA, KnowBe4, and other security policies
• Configured RDWeb to host old applications to replace Citrix
• Built Windows 10 image and deploy companywide through MDT
• Monitor and release Windows Updates via WSUS to 1200 computers and 150 Servers
• Roll out new Hyper-V servers for multiple remote locations each year
• Push software packages to all workstations through group policy. (Firefox,Chrome, Java, Office, Adobe Reader, Flash… Show more

Columbia, MD

• Lead project bringing fiber into the building to increase company bandwidth
• Updated building access software and database
• Installed fax server to deliver faxes to email and go paperless
• Resolved long ongoing problems with local backups
• Implemented backups for remote sites
• Configured Virtual Servers for live and testing use

Baltimore MD

• Implemented new Terminal Server farm
• Lead projects to configure and install domain, file, and application servers
• Rolled out new IP phone system
• Configured and maintained backups using Barracuda Network backups
• Converted company from Exchange Server to Cloud Exchange
• Provide administration support for both local and remote Networks, Servers, and PC/Workstations

• Provide administration and support for Servers and PC/Workstations
• Upgraded, configured, and managed Blackberry Enterprise Server
• Configured and maintained backups using Symantec Backup Exec
• Deployed Symantec System Center Console to monitor Anti-Virus on all computer/servers
• Rolled out new workstations to the company with no downtime
• Support Cisco phone system moving lines and setting up user profiles

• Improve computer speed by cleaning the registry and removing temporary files
• Find and remove all viruses
• Remove pop-ups by running utilities and removing startup programs
• Upgrade PC’s

• Manage Microsoft Applications--Exchange, Active Directory, Terminal Services, SQL Server
• Administer file server using AD for security purposes
• Support and maintain several Oracle and Access databases
• Extract data from databases for reporting purposes using Crystal Reports and PL/SQL
• Maintain all backups for the company with CA ArcServe while providing 24-hour disaster recovery support
• Setup VPN’s for remote users to access network information

• Lead projects to install new domain servers, exchange servers and company wide upgrades
• Setup, monitored and supported customer backups
• Provided support for Networks and PC’s/Workstations
• Setup VPN’s for remote users to access network information