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Criona Courtney Email & Phone Number

Head of Customer Experience, Royal Bank of Scotland at Royal Bank of Scotland Business
Location: Glasgow, Scotland, United Kingdom 10 work roles 2 schools
1 work email found @rbs.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email c****@rbs.com
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Role
Head of Customer Experience, Royal Bank of Scotland
Location
Glasgow, Scotland, United Kingdom
Company size

Who is Criona Courtney? Overview

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Quick answer

Criona Courtney is listed as Head of Customer Experience, Royal Bank of Scotland at Royal Bank of Scotland Business, a with 5126 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a work email signal at rbs.com and a matched LinkedIn profile for Criona Courtney.

Criona Courtney previously worked as Head of Customer Experience at Royal Bank Of Scotland Business and Director Commercial Banking at Royal Bank Of Scotland Business. Criona Courtney holds Certificate In Personnel Practice, Human Resources Management And Services, Cipd from Strathclyde Business School.

Company email context

Email format at Royal Bank of Scotland Business

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{first}.{last}@rbs.com
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AeroLeads found 1 current-domain work email signal for Criona Courtney. Compare company email patterns before reaching out.

Profile bio

About Criona Courtney

* Empowering teams to deliver customer focused solutions and through the development of capability within the team, energising them to put the customer at the heart of what they do, enabling them to make sound business decisions.* Focused on business delivery and strive to deliver sustainable results whilst working efficiently and effectively. Setting a vision, developing and creating a strategy and following through on the key initiatives identified.

Listed skills include Employment Law, Litigation, Mediation, Performance Management, and 12 others.

Current workplace

Criona Courtney's current company

Company context helps verify the profile and gives searchers a useful next step.

Royal Bank of Scotland Business
Royal Bank Of Scotland Business
Head of Customer Experience, Royal Bank of Scotland
edinburgh, edinburgh, united kingdom
Website
Employees
5126
AeroLeads page
10 roles · 24 years

Criona Courtney work experience

A career timeline built from the work history available for this profile.

Employment Tribunal Lay Member

Emloyment Tribunal Services, Scotland

Glasgow, United Kingdom

I currently sit on Employment tribunal panels where our role is to determine disputes between employers and employees over employment rights.

Sep 2009 - Dec 2021

Head Of Employment Law & Hr Advice & Litigation

Glasgow, United Kingdom

I have overall responsibility for the strategic direction and leadership of a UK wide employment law and HR advisory and litigation function. Accountable for the delivery of legally compliant, commercially focused EL&HR advice and solutions to our business customers.

Jul 2012 - Aug 2016

Head Of Litigation

Management of a team of Solicitors, Barristers and HR specialists, who were responsible for successfully managing and defending the employment tribunal claims of our business customer.

Sep 2007 - Jun 2012

Employment Law Consultancy Manager

I was responsible for the management of a team of Employment Law Consultants based in Scotland who provided employment law and HR consultancy support to small and medium sized businesses

2007 - 2010 ~3 yrs
Team & coworkers

Colleagues at Royal Bank of Scotland Business

Other employees you can reach at rbs.co.uk. View company contacts for 5126 employees →

2 education records

Criona Courtney education

FAQ

Frequently asked questions about Criona Courtney

Quick answers generated from the profile data available on this page.

What company does Criona Courtney work for?

Criona Courtney works for Royal Bank of Scotland Business.

What is Criona Courtney's role at Royal Bank of Scotland Business?

Criona Courtney is listed as Head of Customer Experience, Royal Bank of Scotland at Royal Bank of Scotland Business.

What is Criona Courtney's email address?

AeroLeads has found 1 work email signal at @rbs.com for Criona Courtney at Royal Bank of Scotland Business.

Where is Criona Courtney based?

Criona Courtney is based in Glasgow, Scotland, United Kingdom while working with Royal Bank of Scotland Business.

What companies has Criona Courtney worked for?

Criona Courtney has worked for Royal Bank Of Scotland Business, Scotcash Cic, Scottish Council For Development And Industry (Scdi), Emloyment Tribunal Services, Scotland, and Rbs Mentor.

Who are Criona Courtney's colleagues at Royal Bank of Scotland Business?

Criona Courtney's colleagues at Royal Bank of Scotland Business include Eamonn Doyle, Sunil Bala, Kushagra Agnihotri, Deepali Arora, and Seetha Lakshmi.

How can I contact Criona Courtney?

You can use AeroLeads to view verified contact signals for Criona Courtney at Royal Bank of Scotland Business, including work email, phone, and LinkedIn data when available.

What schools did Criona Courtney attend?

Criona Courtney holds Certificate In Personnel Practice, Human Resources Management And Services, Cipd from Strathclyde Business School.

What skills is Criona Courtney known for?

Criona Courtney is listed with skills including Employment Law, Litigation, Mediation, Performance Management, Policy, Restructuring, Tupe, and Training.

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