Cris Anzai Email & Phone Number

Flowery Branch, GA, US

Greater Atlanta Area

• As the scope of my role has evolved, my responsibility of leading our software development team, internal business systems, and information technology remains (see additional details under "Director of Development.
• Communicating with the company on technology updates and security issues. Ensuring everyone meets IT security best practices.
• Responsible for Technology and Software Development budgets and mainting positive revenue to expense ratios.
• Acting as a business analyst to understand current and future needs of business units (collaborating and developing process efficiencies and software needs)
• Understanding business needs and strategic goals to make foundational decisions on technology spend as well as a pathway to future technologies.
• Hiring and managing external software developers and IT personnel

Greater Atlanta Area

• As the director of Development, Systems, and IT I was responsible for leading our internal software development team, selecting and maintaining our internal business software systems, and overseeing our internal IT.
• During my time as a the Director of Development, Systems, and IT we made several changes to our software development process including implementing elements of Scrum, such as Daily Huddles, Sprints, and Story points. I.
• Some examples of internal business software systems included soft phone system selection and integration, collecting requirements and implementing external software that tracks customer packages, and.
• In IT I was responsbile for communicating with and directing our external IT services provider on the best ways to run our business operationally and securely (as an ecommerce based business, this was of the upmost.

Greater Atlanta Area

• Before working as a Director of Development, Systems, and IT I managed several projects for CablesAndKits and I continued to manage additional projects outside of that role. These projects vary based on business need.
• Online chat selection and implementation. Our online chat program was created in the earlier part of the 2000s and in 2017 was up for a multi-year renewal. Because my first hand experience with the old chat system, I.
• Sales engagement platform selection and CRM replacement. Our Sales Team did not have a sales engagement platform pre-2018 and I was tasked to find one due to my familiarity of the sales process. I interviewed and.
• Our company made an acquistion of another small ecommerce business and I was repsonsible for the technology transition which included technical systems (phones, email clients, computers), and ensuring software was.

Greater Atlanta Area

As a customer support team member at CablesAndKits I solved customer's issues and supported them with outstanding customer service. Daily tasks included, but not limited to answering inbound customer phone calls and chats, responding to emails, and managing orders. As a customer support team member, I was on the front lines of the business and saw.

Lawrenceville, Georgia

• In the past I ran a product and portrait photography business, but due to limited time I've scaled back those efforts and take photographs as a hobby.
• http://crisanzai.com/portfolio/
• https://500px.com/crisanzai

Greater Atlanta Area

On November 2017, I'm sad to announce that Faithfulforevermore Photography will be closing its doors. Photography services will still be available under Cris Anzai Photography.Based in Northeast Metro Atlanta, Faithful Forevermore Photography specializes in Family and Couples Portraiture, Event, and Wedding Photography. We primarily service, but are not.

Greater Atlanta Area

As a contributing editor I have created both written and video content for the Photigy team as well as edited and proofread upcoming articles. I also researched and interviewed up and coming photographers to showcase their work.

Buford, GA

During my time as a digital media specialist I created a Photography department from the ground up including acquiring and assembling necessary product photography equipment with a minimal budget as well as creating a workflow by collaborating with warehouse and front end staff. I also recorded corporate events and worked with the CK marketing department.

Activities included customer service, upselling and cross selling on phone, chats, and email as well as order processing and outbound sales prospecting. In this role I learned a lot about networking and IT infrastructure products as well as how to talk to our customer base.