Cris Donze
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Cris Donze Email & Phone Number

Insights Specialist at KCM Group
Location: The Randstad, Netherlands, Netherlands 14 work roles 1 school
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Current company
Role
Insights Specialist
Location
The Randstad, Netherlands, Netherlands
Company size

Who is Cris Donze? Overview

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Quick answer

Cris Donze is listed as Insights Specialist at KCM Group, a company with 25 employees, based in The Randstad, Netherlands, Netherlands. AeroLeads shows a matched LinkedIn profile for Cris Donze.

Cris Donze previously worked as Research & Analysis Specialist at Kcm Group and Manager at Stichting Kirc. Cris Donze holds Ingenieur (Ir.), Household & Consumer Sciences from Wageningen Universiteit En Researchcentrum.

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Email format at KCM Group

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KCM Group

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Profile bio

About Cris Donze

Customer interaction and employee engagement (research) professional with 25 years experience in (international) market research. Founding father of "Klantvriendelijkste Bedrijf van Nederland".Areas of expertise:- development, execution and reporting of customer experience and employee engagement research programs that really contribute to better business performance;- management of complex, international and/or multidisciplinary research programs;- moderation of workshops to commit all relevant stakeholders to act upon the program's results; - perform Customer and/or HR analytics to link results to the bottom line.

Current workplace

Cris Donze's current company

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KCM Group
Kcm Group
Insights Specialist
Amsterdam, NH, NL
Website
Employees
25
AeroLeads page
14 roles

Cris Donze work experience

A career timeline built from the work history available for this profile.

Insights Specialist

Amsterdam, NH, NL

Research & Analysis Specialist

Current

Loosdrecht, Noord-Holland, Nederland

Jan 2021 - Present

Manager

Current

Nieuwegein

Het Klantinteractie Research Centrum (KIRC) is een stichting die als doel heeft het optimaliseren van klantenservice en klantinteractie in Nederland en daarbuiten. Hiertoe verricht de stichting zelfstandig onderzoek en verzamelt wereldwijd kennis over in de klantinteractie branche. De aldus verkregen kennis en inzichten worden beschikbaar gesteld aan.

May 2017 - Present

Eigenaar

Current
Medeklanten

Amersfoort

Customer Experience en medewerker engagement onderzoek en consultancyProject management en -uitvoeringMarketing Intelligence en analyse

Dec 2015 - Present

Lecturer Customer Intelligence

Leusden

Customer Satisfaction, Loyalty and Net Promoter ScorePredictive Modelling and Forecasting

Jan 2013 - Jan 2020

Projectmanager Top 30 Contact Centers

Stichting Kirc

Nieuwegein

Apr 2016 - Jan 2017

Research Manager

Laren

Linking customer experience and employee engagement to customer valueDevelopment and execution of customer experience and employee engagement research programs

Jan 2013 - Dec 2015

Marketing Intelligence Manager A.I.

Houten

Market Research development and executionCustomer and market data analysis

Jul 2012 - Mar 2013

Founding Partner

Klantkenners

Amersfoort

Quantitative Research with a focus on retail

Jan 2012 - Aug 2012

Customer Management Research & Consultancy Expert

Leusden

Development of (multi-client) research propositions; Complex customer satisfaction research project management for clients in various branches (finance, retail, telecom, utilities, public services);Propagation of expertise through publications, lectures at conferences and presentations to senior management.

Sep 2007 - Jan 2012

Account Team Manager

Leusden

Sales and account management for key accountsTeam leader, coaching and supervisionMember of commercial management team

Jan 2006 - Aug 2007

Senior Projectmanager / Team Leader

Marketresponse Nederland Bv

Leusden

Execution, reporting and presentation of customer and employee satisfaction surveys;Moderation and facilitation of qualitative research;Tteam leader, coaching and supervision of research team (5 persons).

Feb 2000 - Dec 2005

Senior Consultant

Hepworth

Amersfoort

Initiating loyalty research at starting organizationDevelopment and execution of customer satisfaction and employee motivation research

Nov 1997 - Jan 2000

Sr. Project Manager

Amsterdam Area, Netherlands

Questionnaire ProgrammingData Processing

Sep 1990 - Oct 1997
Team & coworkers

Colleagues at KCM Group

Other employees you can reach at kcmgroup.eu. View company contacts for 25 employees →

1 education record

Cris Donze education

FAQ

Frequently asked questions about Cris Donze

Quick answers generated from the profile data available on this page.

What company does Cris Donze work for?

Cris Donze works for KCM Group.

What is Cris Donze's role at KCM Group?

Cris Donze is listed as Insights Specialist at KCM Group.

Where is Cris Donze based?

Cris Donze is based in The Randstad, Netherlands, Netherlands while working with KCM Group.

What companies has Cris Donze worked for?

Cris Donze has worked for Kcm Group, Stichting Kirc, Medeklanten, Beeckestijn Business School, and Service Check.

Who are Cris Donze's colleagues at KCM Group?

Cris Donze's colleagues at KCM Group include Camila Bernadete, Colleen Van De Pol, Jean Campos, Edwin Van Wijk, and Gloria Bandi.

How can I contact Cris Donze?

You can use AeroLeads to view verified contact signals for Cris Donze at KCM Group, including work email, phone, and LinkedIn data when available.

What schools did Cris Donze attend?

Cris Donze holds Ingenieur (Ir.), Household & Consumer Sciences from Wageningen Universiteit En Researchcentrum.

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