KCM Group facilitates businesses in becoming more customer and employee focused.
Yes, we do measure customer and employee experience. We've been doing that since 2012. But we don't stop when the numbers have been presented. You get the insight you're looking for. By turning data into actions, you can improve and create experiences that your customers and employees will never forget.
We make a difference and go beyond where the numbers stop. How do we make the difference so that your organization works more customer and employee oriented? We do this with our people, software, and services.
People - When you talk to our professionals, it becomes clear quickly: our people speak your language. We understand your challenges, business, and issues. No matter what industry you're in. Together, we explore opportunities, investigate possibilities, and take action.
Software - With our user-friendly platform 'KCM Next', you gather feedback for your entire organization, gain insights, and automatically take targeted actions. We do this with smart features like Artificial Intelligence, text, and sentiment analysis.
Services - With our five services, all in one platform, we are your 'one-stop-shop' for improving your customer and employee experience. Satisfied customers and happy employees. Optimize your service with our 5 services!
Customer Experience - Employee Experience - Quality & Accessibility - Training - Insight
Company Details
- Employees
- 25
- Founded
- -
- Address
- Frans Halslaan, 23 D,netherlands
- Phone
- 858.273.5400
- in****@****oup.net
- Industry
- Market Research
- NAICS
-
Marketing Research and Public Opinion Polling
- Website
- kcmgroup.eu
- Keywords
- Klanttevredenheid, Medewerkertevredenheid, Procesmetingen, NPS, Customer Experience, Employee Experience, Kwaliteit & Bereikbaarheid, Klantbeleving, Medewerkerbeleving, CES, Analyses, Procesmetingen, Customer Satisfaction, Employee Satisfaction, Proces Measurements, Quality & Accessibility.
- HQ
- Loosdrecht, Noord-Holland
Kcm Group Questions
Kcm Group's helpline number is 858.273.5400
Kcm Group's website is kcmgroup.eu
Kcm Group's LinkedIn profile is https://nl.linkedin.com/company/kcmgroup
Kcm Group has
25 employees.
View email and phone details for 25
employees at Kcm Group.
Kcm Group's industry is
Market Research
Kcm Group's top competitors are
Ruis Aan De Sluis,
Kcm Survey,
Kcm,
Pride Capital Partners,
Metier Customer Service Academy,
Kcm Group,
Inceptivize - Part Of Movexm,
Movexm,
Autoriteit Persoonsgegevens (Dutch Dpa),
Belastingdienst.
Kcm Group's support email address is info@kcmgroup.net
Kcm Group's categories are Market Research
Kcm Group's founding year is 2012
