Cris Griffith Email & Phone Number

Baltimore, Maryland, United States

I will be using my knowledge of Partnerize as an escalation point for the Technical Support and Technical Onboarding teams. I will also be responsible for the support & maintenance of technical onboarding tooling which supports the onboarding process. SME for Sales / Sales Engineering team / Key accounts / Customer Success for new & existing client requests.

Baltimore, Maryland, United States

After the acquisition of BrandVerity and Pepperjam, I was brought back onto the internal integrations team to help support the growth of the Partnerize client base. This includes supporting multiple client integrations, and supporting internal staff in the Americas regions.

Baltimore, Maryland, United States

I helped scope, develop, and project manage external integrations to and from the Partnerize software. Integrating other SaaS providers and solutions like Invoca, Salesforce, Tableau, Google, and more through Partnerize's first-class API-first solution. Some of these projects resulted in award winning projects for our clients including adidas and Charlotte Tilbury thanks to the developed tech and Partnerize's customer driven growth goals.

Baltimore, Maryland Area

I lead the Integration Team in the AMR region to ensure client launch deadlines are met and to a high standard of customer satisfaction, while ensuring the support throughout the client tenure remains of highest quality. These clients include, but are not limited to, Fortune 500 companies like Apple, Google, and Nike.This involves identifying and implementing new processes to improve the efficiency of the team, as well as building a strong technical customer service. I also have the… Show more I lead the Integration Team in the AMR region to ensure client launch deadlines are met and to a high standard of customer satisfaction, while ensuring the support throughout the client tenure remains of highest quality. These clients include, but are not limited to, Fortune 500 companies like Apple, Google, and Nike.This involves identifying and implementing new processes to improve the efficiency of the team, as well as building a strong technical customer service. I also have the ability to revise the Integration processes and tooling, and to implement new and/or custom solutions. This includes a self-required, in-depth knowledge of our public facing API to ensure client needs are met during and after integration.I am also responsible for the growth and retention of staff members that report directly to me. Currently this includes team members in the JAPAC region as well. Training and supporting these engineers to help grow the company's technical support base. Show less

Baltimore, Maryland Area

I work for a diverse and growing team of technology experts focused on the performance aspect of internet marketing. I work in a global market, focusing on the growth and support of the AMR region while providing support to a global team working in JAPAC & EMEA regions.My duties include those of a client facing contact and a tier 2 technical support staff member. While in this position I have built many tools in various programming languages that help streamline and focus the team’s… Show more I work for a diverse and growing team of technology experts focused on the performance aspect of internet marketing. I work in a global market, focusing on the growth and support of the AMR region while providing support to a global team working in JAPAC & EMEA regions.My duties include those of a client facing contact and a tier 2 technical support staff member. While in this position I have built many tools in various programming languages that help streamline and focus the team’s objectives to better meet client needs and improve internal productivity. Considered a valued member of a company providing services to an enterprise level client base, I am respected by clients and co-workers.I also provide direct leadership support for employees located across multiple timezones. Ensuring that their growth and development is at pace with company needs, their personal growth, and desired career path. Show less

Baltimore Area, Maryland

Develop interactive and dynamic websites for multiple clients using various programming languages and content management systems. Manage a diverse group of developers and programmers to maintain employee morale and client expectations.

Owned and operated my own business since approximately 2001, and am familiar with having to provide an outstanding level of service and product to a client. Developed and maintained many websites being used on the Internet today. Have in depth knowledge of graphic design, animation, programming, audio, and video editing software. My knowledge and understanding of many software programs, coupled with my ability to learn and excel in new tasks, makes me a valuable asset to any company. I… Show more Owned and operated my own business since approximately 2001, and am familiar with having to provide an outstanding level of service and product to a client. Developed and maintained many websites being used on the Internet today. Have in depth knowledge of graphic design, animation, programming, audio, and video editing software. My knowledge and understanding of many software programs, coupled with my ability to learn and excel in new tasks, makes me a valuable asset to any company. I design and maintain several websites as well as open source projects that are in use today. I have also created multiple websites that I no longer own which were sold for up to $500k. Many of my websites develop high traffic for the client which increased recognition and sales. I employed 2 individuals who I supervised in order to maintain a level of performance and quality. Show less

Lexington Park, Maryland

Experience in support of ManTech tasking has been various and vast in depth. Attained knowledge about government standards for ILT, ICW and SCORM packaging, and am adaptable to mainstream applications to handle various tasks. I work with programs like Autodesk 3DS and AutoCAD, Adobe Illustrator, After Effects, and Flash. I create 2D and 3D visualizations that present ideas uniquely while engaging the user thus adding to illustrating and vector art background. I have also drafted several… Show more Experience in support of ManTech tasking has been various and vast in depth. Attained knowledge about government standards for ILT, ICW and SCORM packaging, and am adaptable to mainstream applications to handle various tasks. I work with programs like Autodesk 3DS and AutoCAD, Adobe Illustrator, After Effects, and Flash. I create 2D and 3D visualizations that present ideas uniquely while engaging the user thus adding to illustrating and vector art background. I have also drafted several mechanical drawings and computer models for multiple ICW training courses that I was tasked with production for which involved complex diagrams of wiring and hardware layout.Responsible for supervising numerous graphic artists on various projects, effectively scheduling and managing them while maintaining quality deliveries and relationships with the client. By setting priorities and managing them effectively, provided dedication to a quality product, and also took ownership for all projects. Provided continual support and adapted to changes in schedules and workload with ease while working independently from home office. I also solved problems with graphics, templates, interfaces and navigational files that required mathematical and analytical solutions. Worked many projects at the same time and have provided quality projects within the tight deadlines with most of tasking delivered ahead of schedule Show less

Certificates, Computer Programming

Activities and Societies: Computer Programming Computer Programming

Certificates, Computer Aided Drafting (Cad)

Activities and Societies: Computer Programming Computer Programming

Diploma, General Curriculum

Activities and Societies: Creative Writing General Curriculum