● Checked guests in and out of their rooms and store luggage’s● Made recommendations for activities and restaurants● Answer Multi line Telephone System● Made reservations over the phone with AS400 System● Maintained the record of guests that have checked in and out● Coordinated with housekeeping,maintenance and engineering for next day schedules for room ordinance

● Fulfilled all management duties including Managed employees scheduling client appointments,monthly accounting assessments.● Managed Online Sales and Marketing● Fulfilled makeup desires on clients and assisted with applying lace wigs. ● Created Flyers and Brochures for company advertisements. ● Fulfilled over 20+ phone orders daily ● Drop Off Packages to post office daily

Utilized clerical skills including spreadsheet management, data entry, and daily activity update submissions, as well as apply an exceptional attitude to provide excellent customer service as a contractual worker● Interacted with customers via email, telephone, and live support from websites● Relayed requested and important information specific to credit cards while providing resolution for critical customer issues● Promote and cross-sold to increase company revenue, drawing upon a strong comfort level with technology

Worked as an third party answering service for APPLE INC.● Answered 50 -80 Calls per day● Maintained SPH Criteria● Placed online retail orders for clients and answered any questions regarding current and upcoming products