- Develop product and solution messaging, sales positioning, content for website, collateral, partner marketplace listings based on target market- Collaborate with Product on strategy, product positioning, product release and beta projects - Researched competitive landscape, created strategic positioning for GTM strategy and worked closely with Sales to win in competitive situations

- Build market awareness for video interviewing among enterprise accounts in our emerging market- Maintain solid sales pipeline through organized territory management, prospecting and nurturing relationships with director, VP and c-level executives- Highly organized with strong time and strategic territory management abilities- Proficient in Salesforce.com and in leveraging social media (LinkedIn, Twitter, Facebook) to drive connections with prospects

- Maintain solid sales pipeline through organized territory management, prospecting and nurturing relationships with director, VP and c-level executives of enterprise and strategic accounts- Consistently exceeded pipeline and opportunity creation metrics

- Help to build Inside Sales team from inception. Established processes, best practices and quantifiable performance metrics for Inside Sales & Sales teams- Maintain solid sales pipeline through organized territory management, prospecting and nurturing relationships with executives in both mid-market and enterprise organizations- Consistently exceeded pipeline, opportunity and connection metrics

Executed corporate sales strategy through lead generation, opportunity creation, communication and coordination of marketing efforts. Identify and qualify sales opportunities through cold calling and campaign management.

Subject matter expert for Vurv Talent Acquisition applications, including recruiting, onboarding and vendor management modules. Oversee product build maintenance from a functional quality perspective and coordinate technical resources. Support internal customers internationally (all professional service departments in US, UK and Australia) on functionality and configurability of software, deployment and communication of maintenance builds and resolution of customer inquiries by maximizing features and configuration.

Supported sales team internationally (US, UK and Australia) by performing product demonstrations across multiple products to prospective clients around the world. Configured corporate workflows and business processes, both complex and simple, to demonstrate the full potential of the applications. Facilitated product usability sessions, such as creating usability scenarios to illustrate ease of use and flexibility. Trained new sales managers on product functionality best practices and sales positioning for Vurv Talent Acquisition software applications including recruitment, onboarding and vendor management modules.

Managed daily activities, client communication, promotions and acted as a liaison between all other departments. Managed account billing, audits, collections, budget and profit and loss. Supported client base, conducted industry analysis and evaluated functionality for software releases. Oversaw quality assurance (QA) and enhancements and processed client website templates. Managed sales team and responded to RFP’s/RFI’s for sales demos.

Tested QA for Vurv products and assisted in staging data and answering RFP’s for sales demos. Created, updated and edited user guides and software documentation.

- Member Retention Consultant - Educated members on product value and negotiated sales promotions and membership credits to retain members desiring cancellation; exceeded company retention standards continuously with a 65+% retention rate.- Member Payment Consultant - Assisted in launch of the SUBP (Sign Up By Phone) Program, which included: QA testing of registration software, product marketing and software education, resulting in successful registrations. - Quality Assurance Consultant - Implemented and enforced verification and credit guidelines; mentored representatives; monitored for compliance; surpassed 86% required compliance by maintaining 90+%.- Acquisitions & Payments Representative - Managed member accounts; negotiated membership credits; exercised valuable problem and conflict resolution when dealing with escalated situations and troubleshot software issues; exceeded customer satisfaction targets continuously.