Cristal Herrera Email & Phone Number

Denver, Colorado, United States

Client Relationship Management: Build and maintain strong relationships with clients to understand their staffing needs and preferences.Recruitment Strategy Development: Collaborate with clients to develop effective recruitment strategies that align with their business goals.Talent Sourcing: Identify and source potential candidates through various channels, including networking, job boards, and social media.Candidate Screening and Interviews: Evaluate and screen candidates to ensure they meet the client’s requirements; conduct interviews when necessary.Job Order Management: Manage job orders and ensure timely fulfillment of staffing requests while maintaining communication with both clients and candidates.Performance Monitoring: Track and report on the performance of placed candidates and gather feedback from clients to improve future placements.

Lone Tree, Colorado, United States

I am responsible for the operation of a minority and woman owned lash spa. I’m responsible for overseeing the day-to-day operations and ensuring smooth functioning of the spa. I manage staff, schedule appointments, handle customer inquiries, maintain inventory, handle human resources and payroll. I ensure compliance with health and safety regulations, and strive to provide excellent customer service. Additionally, I’m involved in marketing and business development activities to increase the spa's clientele and revenue.

Colorado, United States

As a multi-salon operations manager, my key responsibilities included:Business Management: Overseeing multiple salon locations, including budgeting, financial analysis, and profit optimization.Staff Management: Recruiting, training, and supervising salon staff to maintain high service quality and customer satisfaction.Marketing and Promotion: Developing marketing strategies to attract and retain clients, as well as promoting brand consistency across all locations.Inventory and Supplies: Managing inventory levels, ordering supplies, and ensuring proper stock maintenance at each salon.Customer Relations: Building and maintaining strong customer relationships, addressing complaints, and ensuring exceptional customer service.Compliance: Ensuring all salons comply with industry regulations, health and safety standards, and licensing requirements.Expansion and Growth: Identifying opportunities for expansion, opening new locations, and driving business growth.Financial Analysis: Analyzing financial performance, preparing reports, and making data-driven decisions to enhance profitability.Administrative Tasks: Handling administrative duties such as payroll, scheduling, and record-keeping.Problem-Solving: Addressing operational challenges and resolving issues efficiently to maintain smooth salon operations.

My responsibilities included:Program Planning: Collaborating with stakeholders to identify needs, goals, and objectives for new initiatives or program improvements.Proposal Development: Researching organizations in Denver Metro area to identify alignment with our Programs goals to further our students’ internship opportunities via partnership proposals.Partnership Building: Establishing partnerships with other organizations, agencies, or community groups to enhance program effectiveness and reach.Budget Management: Creating and managing program budgets, tracking expenses, and ensuring financial accountability.Program Implementation: Overseeing the execution of programs, coordinating activities, and monitoring progress toward goals.Evaluation and Reporting: Collecting data, evaluating program outcomes, and preparing reports for stakeholders and donors.Student Coordination: Recruiting, training, and onboarding students who were part of program activities.Public Relations: Promoting the non-profit's programs through various communication channels to raise awareness and support.Compliance and Documentation: Ensuring that programs adhere to regulatory requirements and maintaining accurate records.Continuous Improvement: Identifying opportunities for program enhancements and making recommendations for future development.

Denver, Colorado, United States

My responsibilities included:Supervising a team of 20 warehouse staff, overseeing daily activities, and ensuring timely order fulfillment.Implemented quality control measures, maintaining a 96% accuracy rate in product shipments.Maintained a clean and organized warehouse environment, ensuring safety and efficiency.Conducted regular equipment inspections, scheduled maintenance, and managed repairs to minimize downtime.Collaborated with the sales team and carriers to coordinate inbound and outbound shipments efficiently.Trained new hires on warehouse procedures, safety protocols, and equipment operation.

Denver, Colorado, United States

My responsibilities included:Provided comprehensive administrative support to the company's executives, managing calendars, scheduling meetings, and coordinating travel arrangements.Acted as the primary point of contact between executives, staff, clients, and external stakeholders, ensuring effective communication and information flow.Prepared and proofread a wide range of documents, including reports, presentations, and correspondence, maintaining a high standard of accuracy and professionalism.Managed and prioritized incoming emails and phone calls, handling inquiries and issues promptly.Arranged and organized company events, trade shows, and off-site meetings, handling logistics and catering arrangements.Handled confidential and sensitive information with discretion and maintain strict confidentiality.Streamline office operations by implementing efficient filing systems and digital tools for document management.Managed the reception area, greeted visitors, and directed inquiries to the appropriate personnel.Assisted in the onboarding process for new employees, helping them become familiar with company policies and procedures.Assisted with special projects and research tasks, providing valuable insights and recommendations.

Denver, Colorado, United States

I assisted the Foundation's database manager with donor information retention, general office administrative duties, coordination of donated items for families in need, general office correspondence.

Denver, Colorado, United States

Assisted the head of the Health Science dept with research on the genetics of taste, assisted museum guests with health science interactive stations, presented research with fellow interns to museum faculty and science community.