Cristiano Felicissimo Soares Email & Phone Number

Fort Lauderdale, Fl, Us

Schaumburg, Il, Us

In this new position, I am responsible for Latam business development, taking on extremely important areas to lead and support Convergint Latam's continued development and growth. Responsible for the leadership of more than 160 people across Latam, with the aim of supporting and exceeding the achievement of sales quota targets.Below I list the areas under my responsibility: Information Technology - responsible for managing back-office systems and software, such as servers, networks, desktops and laptops, user service, credential management and cybersecurity.Internal Systems - responsible for implementing business systems and tools, such as SAP ERP, Human Resources Management, CRM, Project Management, Project Financial Management, Project Quotation and Pricing System and Business Intelligence.Academy - responsible for the Corporate University based on a learning methodology to develop the knowledge of colleagues in the company's different business areas and involving various hierarchical levels, addressing Hard Skills and Smart Skills.Marketing - responsible for the creation and development of internal and external events, the creation and management of content for social media and advertising films of our clients' success stories, the capture and quality of business opportunities and marketing intelligence, with an understanding of the market, competition and return on investment of the actions carried out.Transformation Office - responsible for the systemic design of Convergint Latam's business processes, identifying productivity gains, workload reduction, information accuracy and error mitigation, proposing improvements to internal processes, new tools and system integrations.Strategic Project Designer - developing the performance and quality of the sales engineering team through KPIs, certifications, innovative solutions and market development.

Schaumburg, Il, Us

- In addition to being in charge of the Latam Project Manager team, I am also the VP of the Convergint Academy, an important initiative of the Convergint Latam Corporate University to develop colleagues and transform results for Convergint and ours Customers- Our mission is Promoting a convergent organizational culture and technical of high performance through education, developing colleagues, improving the quality of life and transforming the results for the business.​- Garantee that The concept of the programs was designed to be Successful in the Learning Process, based in Active Methodology with Several Courses, suchs as Audio&Video, Security, Automation Fundamentals, ​Certifications Programs, Programmers Bootcamp, Language Development, Recycling Colleagues and Women Connect (Women Empowerment).- Delivery best in class course On-site, Hybrid and Remote for all Latam Regions

Schaumburg, Il, Us

- Responsible for all Project Designer Team in Latam & Brazil, that develop site survey, design integrated solutions, technical and commercial proposals for all countries in Latam & Brazil and relationship with partners and vendors.- Management of +100 talented engineers and technicians specialized in Audio & Video, Unified Communication, Security, DataCenter, Cybersecurity, Automation & IoT, Fire Systems, Cabling and IT Digital Solutions- Development of the team led by me, in professional and personal skills to help the Company grow, in their professional careers and personal lives- Member of Team responsible to implement and to maintain ISO 9001, ISO 27001, ISO 37001 & GDPR Certified, Compliance and Anti- Corruption Process.- Development and Support Marketing Activities working together Marketing Department to Go to Marketing Strategies, analyzing competition, local market, costs, taxes and sales prices for Brazil and Latam Region- Relationship with Local and International Manufacturers in the United States, EMEA and APAC- Development and increase Partners Relationship- International trips to attend business meetings with customers and manufacturers, conferences and seminars in different countries and continents

Schaumburg, Il, Us

- A Convergint Technologies Company since April/2021- I am the manager of the Project Designer Team in Latin America and Brazil. - Developed a new quotation tool for the Latam Region. This tool enables Convergint to provide customers with more accurate and timely quotations, which has resulted in increased sales.- Support the opening of new operations in Latin countries, develping sales and presales actitivites - Responsible for all Project Designer activities such as site survey, customer assessment, solution design, bill of material, technical and commercial proposal, vendors relationship, procurement process, import, duties and taxes and review agreement- Management of +80 engineers and technicians specialized in Audio & Video, Unified Communication, Security and Cyber Security in Latam Region - Member of the C-Level, decision-making together with Brazil & Latam C-Level, including Country Manager and CEO- Member of Team responsible to implement and to maintain ISO 9001 & ISO 27001 & GDPR Certified, Compliance and Anti- Corruption Process.- Development and Support Marketing Activities working together Marketing Department- Development of Go to Marketing Strategies, analyzing competition, local market, costs, taxes and sales prices for Brazil and Latam Region (Mexico, Colombia, Costa Rica, Peru, Chile, Argentina e Uruguay)

Schaumburg, Il, Us

- Responsible for all Project Designer Department activities such as site survey, customer assessment, solution design, bill of material, technical and commercial proposal, vendors relationship, procurement process, import, duties and taxes and review agreement- Management of +30 engineers and technicians specialized in Audio & Video, Unified Communication, Electronic Security in Brazil- Member of the C-Level, decision-making together with Brazil C-Level- Responsible for complex projects integrated in public and private marketing such as Multimedia Business Rooms, Videowall, C4i, CCTV, Access Control, Permitral and Intrusion Alarm, Incident Management Solution, Videoconferencing and Voip, Digital Signage, Public Address and Voice Alarm (PAVA), Networking, Digital Cities, etc..- Member of Team responsible to implement and to maintain ISO 9001 & ISO 27001 & GDPR Certified, Compliance and Anti- Corruption Process.- Development and Support Marketing Activities working together Marketing Department- Leader in the development of Public and Private Security Projects- Support the Go to Market Strategies, analyzing competition, local market, costs, taxes and sales prices for Brazil-Relationship with Local and International Manufacturers in the United States, Israel, Spain, England, Holland, Germany, Italy, Thailand, China and Japan- International trips to attend business meetings with customers and manufacturers, conferences and seminars in different countries and continents- Relationship with Local and International Manufacturers in the United States, Israel, Spain, England, Holland, Germany, Italy, Thailand, China and Japan

Madrid, Es

- Responsible for C4i, Public Safety and Smater Cities Business Unit.- Security Unit develops complex projects integrated in Public Safety, SafeCities, SmartCities, Traffic, Utilities and Telecom Sectors. Complete projects with TIC infraestructure (software, hardware and services) such as Command and Control Centers (C4i), Traffic Control Systems and Centers, CCTV with Analictis Systems, Call Taker and Dispatching Systems, PSIM Solution, Defense Solutions, etc.- System Management develops IT project to monitor and manager it infrasctructure, itil projects, teste and quality assurance projects, outsourcing, etc- During my job period I developed special projects: Safety City at São Bernardo do Campo, Security and Video Surveillance Project at Linkedin Brazil, Tribunal de Justiça do Rio de Janeiro, Ministério Público do Rio de Janeiro, Audio with PAVA Executive Project and Security and Video Surveillance Executive Project at Metro Rio and Security and Emergency Center at Secretaria de Seguranca Publica do Estado da Bahia, totaling sold more than U$ 40 millions.-Launch and development of the company in Brazil, since its foundation in 01/2010, participating in the strategy and startup, considering the selection of the office property, hiring sales professionals, administration and technicians, marketing and go-to-market plan.

Armonk, New York, Ny, Us

- Responsible for Maximo EAM products sales activities in Brazilian Territory for GB/GT Customers (Publics and Privates)(identify, validate, qualify, negotiation and close the deals)- Participate of the IBM Smart Planet Solution team- Manage Complex Software Sales Projects with multi-brands involved- Channel Management to Increase Sales and Delivery Solution- Develop Business Partners Sales Enablement- Coordinate Pre-sales Team Activities- Pipeline management Defining Priority Opportunities to Focus- Leadership, Team Building and Staff Management ExperienceFocused to sell Service & Asset Management solution (fleet, production and facilities) and ITSM (Information Technology Service Management) with Service Desk and Asset Management for IT based on ITIL.Service & Asset Management provides comprehensive asset life cycle and maintenance management for all asset types on a single unified platform.Solutions to support Framework ITIL with CCMDB, Incident & Problem, Release, Change and Configuration Management, thought SLA Manager, Contract & Procurement Management.

São Paulo, Sp, Br

Sales Development - Oct/2005 - Jan/2007- Focus in Private Companies- Sales Activities for Knowledge Management, Software Factory, IT Consulting, Outsourcing, e-business, GIS and RFID- New projects and business- Business Consultant for Logistic Solution- Channel Relationship- Project Manager of Knowledge Management SolutionsTechnology Innovation Manager - Oct/2004 - Oct/2005- Innovation Product Development- Study and Develop Relationship with Technology Partners- Study marketplace for new solutions (RFID, Knowledge Management, IT Consulting and Logistic solution)- Develop Business Plan & Case Study of Innovation to get private or public funding- Sales Activities for Logistic Systems, KM Solution and IT Services- Business Consultant- Project Manager of Knowledge Management Solutions- Obtained financing for KM, Logistics and UAV (unmanned aerial vehicle) solutions

Waterloo, Ontario, Ca

Canadian Company-Responsible for start the operations in Brazil-Responsible to hire Brazilian consultant team-Responsible for the Commercial Activities in Utilities, Logistics, Retail, Telecom, CPG, Manufacture-Commercialization of Solutions for Supply Chain Execution, Routing&Schedule, Transportation Mgt, Visibility&Performance Mgt-Insure the most effective operations of the sales and pre-sales activities-Commercialization of outsourcing solutions manager by Service Level Aggrement(SLA)-Develop commercial consulting and ROI-Develop the Solution Proposal-Recognizer opportunities to sale new solutions in the customer's install base and new customers-Responsible for evaluation Customer Service Level (project delivery process)-Recognizer and Approach for customers decision makers -Establishing and executing the Sales Plan and Projects Plan (market strategies and profitability)-Some Customers: Imbev, Coca-cola, BRF Foods, Prosegur, Philips, Gimba, Bunge Alimentos, CBD

São Paulo, São Paulo (Sp), Br

- Brazilian IT Company Exclusive Trade Representative of Intergraph Co´s Solutions (GIS, Outage Management System, Network Management System, Work Force Management and Dispatch), now Hexagon Company- Responsible for the Sales Activities in Utilities, Gas & Water Co. in Brazil- Commercialization of Solutions based in Internet and Wireless- Commercial Activities in Private and Public Companies (Public Bid)- Support for Customers to develop them Annual Budget and Solution Upgrade;- Relationship with President and Director of the Companies;- Establishing and executing a Sales Plan- Sales Management (Forecast and Pipeline); - Development and Management of Internal budget for Commercial Activities;- Organization of Commercial Events for Clients and Prospects;- Search and Analysis of Customers Satisfaction Report;- Some Customers: Cemig, Gasmig, Sabesp, RGE, AES Energy, Petrobrás. Comgás

Monterrey, Nuevo Leon, Mx

Mexican IT Company •Development of the commercial activity in Brazil•Development of Business Plan and Strategic Market Share;•Trade representative of Business Intelligence and ETL Solution by INFORMATICA and IBM COGNOS; •Management of commercial activities;•Management and Prospection New Partnerships;•Administrative Control of Sales (contract, invoice, payment);•Management of the pre-sales activities (Presentation, Technical Solution, Proposal);•Some Customers: Itaú, Bradesco, Pepsico, Volkswagen, Petrobras, Comgás, Hamburg-Sued, Elma-chips, SKY TV, Agfa, Cargill

Madrid, Madrid, Es

- Spanish IT Company (ex- Ibersis, ex-Soluziona - Union Fenosa Group)- Responsible for all Commercial Activity of E-business in Brazil- Work together Software Factory Office in Buenos Aires, Argentina- International Trips to Argentina and Spain- Sales activity based in Internet Solution and Consulting- Develop Customer Assessment to understand the needs, issues and beneficts- Designer of Solution with Process, Procedures, Integration, User Interface and Security Access- Prospect activities of New Customers in several segments- Development Workshop and Presentations in Customers- Development Folders, Catalogs and Product Advertising- Business Meeting in Buenos Aires, Argentina- Development commercial quarterly report for Directors´ Meeting- Development of Strategic Planning to sales the solution- Some customers: RGE, Roche, Escelsa, BHP Billiton, Rhodia

Waterloo, On, Ca

Ex-Interchange Company - Brazilian IT Company (shareholders: Citibank, Unibanco, ABN Amro Bank and EDS)- Participation in Projects of integration EDI/E-commerce and Softwares ERP; - Development of New Solutions based in Studies Case; - Controll and Development of the pre-sales activities;- Development and Analysis of Action Plans and Projects Status;- Implementation and Consulting of the New Projects;- Development immediate of action and marketing plan for Products;- Coordination of Launching New Products; - Development of New Products for the Logistic and Retail Market;- Prospection of New Customers in Logistics and Retail Market; - Technical Personnel Management;- Analysis and Development Productivity and Quality Reports;- Technical Support by phone or in Company; - Documentation and Training the Customers Internal and External in Softwares- Some Customers: McDonalds, Quacker, Pepsico, Unibanco, Pão de Açúcar (CBD), Carrefour, Unilever, Santander Bank

São Paulo, Sp, Br

Telesp S/A - Telefonia Celular (02/1994 – 12/1995) Portuguese Telecom Company- Work with System Reengineering, GIS and Cellphone Technology;- Member of Engineer team to maintanence and controll of Cell's Antenas- Knowledge of Development in Clipper, C++, Visual Basic, Oracle and SQL; - Control of Purchases and Budget of Softwares, Hardwares and services;- Support and Maintenance of Hardwares, Operational systems, Telecom and Computer Network;

- Inventory control- Garage cleaning control- Check purchased materials- Customer service

Professional Certificate In Strategic Management, (Business Strategy, Competition, Leadership Capabilities)

Digital Transformation: From Ai And Iot To Cloud, Blockchain, And Cybersecurity, Information Technology

Post Graduation, Business & Marketing Management

University Graduate, Analysis And Systems Development, Technology Development, Data Analysis, It Solution Designer

Continuing Education, Insurance And Re-Insurance Market Concept

Business English Level 8, English Language And Literature, General

Business English Level 7, English Language And Literature, General

Post Graduation, Emergency And Natural Disasters Management - Not Finished

High School Diploma

Middle School Diploma

Elementary School