Cristina Blanco Email and Phone Number

As a Digital Services System Analyst, I specialize in optimizing and enhancing digital platforms to drive business efficiency and customer satisfaction. My role involves:Analyzing System Requirements: Conducting thorough assessments of business needs and translating them into technical specifications.Implementing Solutions: Designing and deploying digital solutions that streamline processes and improve user experiences.Collaboration: Working closely with cross-functional teams, including IT, marketing, and customer service, to ensure seamless integration and functionality of digital services.Continuous Improvement: Monitoring system performance and implementing upgrades to maintain optimal operation and security.User Training and Support: Providing training and support to end-users to maximize the effectiveness of digital tools and systems.

As an HRIS Analyst, I specialize in managing and optimizing human resources information systems to enhance HR operations and support strategic decision-making. My role involves:System Management: Overseeing the implementation, maintenance, and upgrades of HRIS platforms to ensure they meet organizational needs.Data Analysis and Reporting: Analyzing HR data to generate insightful reports and dashboards that inform HR strategies and business decisions.Process Improvement: Identifying and implementing process improvements to streamline HR workflows and increase efficiency.User Support and Training: Providing technical support and training to HR staff and end-users to maximize the effectiveness of HRIS tools.Compliance and Security: Ensuring HRIS data integrity, security, and compliance with relevant regulations and policies.Collaboration: Working closely with HR, IT, and other departments to integrate HRIS with other business systems and processes.I am dedicated to leveraging technology to enhance HR functions and drive organizational success.

As a dedicated People Services Specialist, I excelled in providing comprehensive HR support and fostering a positive workplace culture. My expertise included managing employee relations, administering benefits, and ensuring compliance with HR policies and regulations. I was skilled in conflict resolution, performance management, and employee engagement initiatives. With a strong focus on continuous improvement, I leveraged data-driven insights to enhance HR processes and contribute to organizational success. My proactive approach and excellent communication skills enabled me to build strong relationships with employees and stakeholders, ensuring a supportive and efficient HR environment.

In my role as a Talent Acquisition Coordinator for Southern Europe, I provided essential administrative support to the recruitment team. My responsibilities included coordinating interview schedules, managing candidate communications, and maintaining accurate records in the applicant tracking system. I assisted in the preparation of recruitment reports and ensured compliance with hiring policies and procedures. My attention to detail and organizational skills facilitated a smooth recruitment process, supporting the team in attracting and onboarding top talent. Additionally, I collaborated with various departments to ensure a seamless candidate experience and contributed to the overall efficiency of the talent acquisition function.

Providing assistance in negotiations for the procurement of materials from China for various works to facilities and government companies

Coaching advanced students in the correct use of English and expanding their vocabulary into the area of Tourism and Commerce. Furthermore, teaching basic level students the necessities and the use of English in the labor market.

Managing reception staff, resolving guest complaints, arranging next arrival rooms, welcoming VIPs, training staff about reception duties, in charge of air crew arrivals and departures

As the only guest relations in the hotel, it is my duty to certify that all of the guest's requirements are fulfilled and that every staff of the hotel tries to anticipate the guests' need to the fullest.Performance of basic reception operation, meeting guests’ demands and requests, training Front Office staff about guest experience improvement,

Organizing arrangements for VIPs, room check for VIPs, receiving VIPs, resolving guest complaints, escort service, hardware and software inspector, Leading Hotels of the World inspector, “Blue Scarf” Team, teacher and director of Christmas choir.

5 month cross training internship (quality control) o Housekeeping (assistant manager), reception, restaurants and bars, purchases, kitchen, entertainment, maintenance, reservations, financial department (accounts receivable)

6 month internship as a waiter in Room service 2 months in mini bar and 4 months in room service