Cristina Mora Email & Phone Number

Phoenix, Arizona, United States

Provide marketing communications and member engagement support to Government segment team.• Collaborate with team members and partners to deliver all communications accurately within compliance requirements and on budget.• Oversee and direct communication pieces through comprehensive channels for creation, approval, and execution.• Create annual marketing communications plans that include goals, messaging, target audience, strategy, tactics, timing, reporting and budget.• Identify target audience profiles to reach optimal audiences for member engagement strategies.• Develop value proposition, creative briefs, and other messaging to inform communications strategy.• Assign tasks and supervise internal and external resources to execute marketing communications campaigns.• Engage segment stakeholders for feedback and approval of all marketing communications and strategies.

Scottsdale, Arizona, United States

- Responsible for providing operational and testing support with strict adherence to departmental processes and testing guidelines- Develop new hire training curriculum with presentations, job aids and hands-on practices- Collect and analyze statistical quality data and prepare reports to communicate outcomes of quality assurance and operational activities- Editing and proofreading templates used for deliverables

Scottsdale, Az

Proofreading materials for Explanation of Benefits letters. Creating and editing templates custom made for clients. Analyzing and solving problems using data.

Scottsdale, Az

Proofreading communication materials for members on Medicare. Comparing and organizing data with Excel. Monitoring any discrepancies.

Scottsdale, Arizona

Proofreading communication materials for members on Medicare. Comparing and organizing data with Excel. Monitoring any discrepancies.

Phoenix, Arizona Area

Assisting students and teachers in Freshmen English classes, creating and proofreading assignments, grading papers, providing feedback on essays.

Tempe, Az

Event organization, interacting with children and guests, adhering to a set schedule, settling bills with guests, teaching others about animals, keeping up with the visual appeal of an area.

Orlando, Florida Area

Checking guests to their rooms, answering questions and solving difficult situations, managing portfolios, organizing guest areas, delivering gifts to rooms, driving company vehicles to various locations.

Phoenix, Arizona Area

Managing customer's transactions, handling large amounts of cash, detecting fraud, suggesting new accounts to clients.

Serving complimentary food and drinks to guests, constant communication with co-workers, organization, keeping customer loyalty, encouraging others in work performance.

Handling customer’s purchases and returns, organizing merchandise, assisting customers.

Glendale

Assisting children on special needs school buses

Ringing purchases, handling returns, organizing merchandise, pricing.

Bachelor'S Degree, Communication, Business

Attended classes regarding communication, financial methods and combining the two while working among others.

Associate Of Arts (A.A.), General Studies