Cristina Luna

Cristina Luna Email and Phone Number

Project Manager and Senior Business Systems Analyst @ Cypress, CA, US
Cypress, CA, US
Cristina Luna's Location
Cypress, California, United States, United States
Cristina Luna's Contact Details

Cristina Luna work email

Cristina Luna personal email

About Cristina Luna

"Subject Matter Expert in IT & Business processes and applications with over 20 years of extensive experience. Recognized as an exceptional leader in Applications and Business Systems Analysis, Project Management, and Quality Analysis and Control. Previous positions include Sr. Business and Application Systems Analyst, Lead Quality Assurance Analyst, Technical Lead, Lead Developer, Lead Functional Tester and Project Manager for various companies in automotive, vehicle supply chain, telematics, banking, financial, insurance, health care, e-commerce, edi, loan origination, mortgage, and utility industries. Proven track record performing multiple consulting functions delivering high quality project deliverables to Big 5 firms assigned to various large enterprise environments using multiple platforms".•Proven track record with strong project management, business systems analysis, application system development, functional testing, quality assurance and control, user training, and technical documentation experiences in a wide variety of systems including Vehicles Supply Chain, Telematics, Financial, Manufacturing, Insurance, E-Commerce, Loan Origination, EDI, Payroll, Billing, Collection, Healthcare (EPIC), Telecommunications, Human Resource, Personnel Management and Information Systems •Results oriented senior leader experienced with managing high performance offshore and onshore team to deliver multiple projects on-schedule and within budget •Expert on Mainframe, distributed applications, and web based applications•Heavy expertise on developing the full System Development Life Cycle using Structured Methodology, Waterfall, RAD, and Agile •Manages projects based on PMBOK •Ability to communicate business requirements to technical staff and technical requirements to business staff, •Commended for designing and developing an Vehicles Accounting project aimed to enhance/convert the Port Installation Option Processing that saved the company millions of dollars

Cristina Luna's Current Company Details
Hyundai Autoever America, Connected Car Telematics Engineering

Hyundai Autoever America, Connected Car Telematics Engineering

Project Manager and Senior Business Systems Analyst
Cypress, CA, US
Cristina Luna Work Experience Details
  • Hyundai Autoever America, Connected Car Telematics Engineering
    Project Manager And Senior Business Systems Analyst
    Hyundai Autoever America, Connected Car Telematics Engineering
    Cypress, Ca, Us
  • Hyundai Autoever America, Connected Car Telematics Engineering
    Project Manager / Senior Business Systems Analyst
    Hyundai Autoever America, Connected Car Telematics Engineering Jun 2014 - Present
    United States
    Project Manager of Hyundai and Genesis Mobile Applications and a Sr. Business Systems Analyst simultaneously for Blue Link Telematics Operation. In addition to the current role, performs Onsite and Offsite Project Coordinator, collaborates with third party vendors in a matrix environment, and Quality analysis and control to ensure achievement of the highest level of client satisfaction with the delivered product.
  • Bank Of America / Qbe First
    Sr. Application / Business Systems Analyst Consultant
    Bank Of America / Qbe First Dec 2010 - Dec 2013
    Irvine, Ca
    •Performed multiple functions as Sr. Business / Application Systems Analyst, Technical Lead and Onsite Project Coordinator for Offshore team. My responsibilities and accomplishments included the following: oManages offshore team from Infosys Development Centers in Hydrebad, India by providing oversight and leadership on the company’s System applications: Collateral Command System (CCS), the Bank of America / Balboa’s flagship Insurance tracking system and Bank of America’s Home Loan and Auto Insurance ServicesoFacilitates requirement gathering sessions to create Requirements Definition, Project Estimates, Technical Requirements, Program Specifications, Test Plans, Test Cases, Test Scripts, Implementation Plan, Post Production Validation Results, Operational Requirements, Test Results, Change Requirements and Release PackagesoPresents deliverables to business units and Senior Management from inception of the project up to user acceptance and system implementation to obtain approvalsoResponsible for collaborating with multiple users and third party vendors in a matrix environment oManaged multiple critical projects in a distributed platform environmentoEscalates issues that occured during system development, performed root cause analysis to review issues/bugs, and provided recommendations and resolutionsoCreates High Level Design (HLD) and Low Level Design (LLD) artifacts for the online screens replacement using iSeries tool as part of IDMS to DB2 projectoTechnical Lead for GMAC Illogical Condition Enhancement and maintenance projectsoProvides QA and Production Support
  • Toyota Financial Services
    Sr. Business Systems Analyst
    Toyota Financial Services Jul 2010 - Dec 2010
    Torrance, Ca
    •Tailored and managed TFS Dealer's Financial System using the Crowe Navigator System. The Crowe Navigator automates the dealer’s financial statement extraction directly from the Dealer Management System and generates various Financial Statement Reports. The system is a web based application using database Microsoft SQL Server 2005, C#, ADO.NET 2.0, Oracle •Effectively communicated with the dealers, gathered data, and performed Gap Analysis to tailor 1,200 dealerships’ Dealers Financial System and Dealer’s Portfolio with Crowe Data Management System Financial Statement •Successfully implemented the Crowe Navigator for Lenders System used by 1,200 dealerships•Production support level II for the Wholesale Management System using Citrix DataScan Technologies Floor Plan Solutions Web Portal. The suite includes the following systems: Dealer Access, Wholesale Management, Collateral Management, and Supervisor Management. The main objective of the system is to allow dealers to add vehicles to their floor plan, make payments, manage their equity accounts, review information, print reports and billing statements, and assists the auditor in floor plan audit services. The system is a web based application using JAVA and VB.NET in a secure internet connection•Proposed recommendations to the Development team on the program enhancements of the mainframe and web based applications on the Revolving Credits, Rental cars and Lexus Customer Care services systems •Created SQL Queries for Revolving Credit System•Generated Reports using Crystal Enterprise Reporting•Performed Quality Assurance test cycles such as Regression, Integration and Systems testing of the web based and mainframe applications of the Wholesale Management and the Crowe Navigator Systems •Performed root cause analysis to review issues/bugs, and provided recommendations and resolutions
  • Bank Of America / Balboa Insurance Group
    Sr. Application / Business Analyst Consultant
    Bank Of America / Balboa Insurance Group Jul 2009 - Jul 2010
    Irvine, Ca
    Performed multiple functions as the Project Onsite Coordinator for Offshore team and as a Sr. Application / Business Systems Analyst. My responsibilities and accomplishments included the following: oManaged offshore team from Infosys Development Centers in Hydrebad, India by providing oversight and leadership on Collateral Command System (CCS), the Bank of America / Balboa’s flagship Insurance tracking system and Bank of America’s Home Loan Services projectoCreated Business Requirement, Work Orders including Project Estimates, Technical Requirements, Detailed Program Specifications, Test Plans, Test Cases, Test Scripts, Implementation Plan, and Test Results oPerformed program coding of complex applications and various levels of testing oProvided QA and Production support
  • Keane
    Principal Consultant On Assignment At Toyota Motor Sales - Vehicles Systems
    Keane Dec 2004 - Apr 2009
    •Performed multiple functions as a Business Systems Analyst, QA/Control Analyst Lead, Sr. Application Developer/Production Support, and Project Team Lead. •Business Systems Analyst/Sr. Application Developer/Project Team Lead for the Vehicles Minor Project Enhancement Team, .Business Systems Analyst for Toyota TMS-IS SOX PMO (Sarbanes Oxley). •Business Systems Analyst / Quality Assurance/Control Lead for a SOX project that aimed to remediate the Vehicle systems applications SIGN-ON ID to validate access and/or route processing for the same purpose in compliance with SOX.•Business Systems Analyst in the Disaster Recovery and the DC2 Projects. •Production Support for the Dealer Daily System, a web based application system/distributed platform.
  • Kaiser Permanente
    Lead Quality Assurance/Control Analyst/Functional Tester Consultant, Asm Quality Mgmt & Testing
    Kaiser Permanente Dec 2003 - Dec 2004
    •Created both high-level and low-level Test Plans (objectives, test environment, test data, test cases, regression strategy, etc.) for the integration and systems test phases.•Developed testing methodology and detailed test strategy based on requirements.•Coordinated the creation of Test Scenarios and Test Cases for multiple web based, mainframe and client server applications using Test Director 8.0.•Identified and reported all testing related issues and risks using Test Director 8.0.•Utilized Quick Test Pro 6.5 for automation and testing strategies.•Tested healthcare-related telephony software products.•Involved in testing and quality assurance of the HIPAA- EPIC, Health Connect EPIC System for Southern and Northern California, and Foundation System. This includes testing of web based, client server, and mainframe applications.
  • Keane
    Principal Consultant On Assignment At Toyota Financial Services - Financial Systems
    Keane Apr 2001 - Dec 2003
    Torrance, Ca
    •Performed multiple functions as Business Systems Analyst, Quality Assurance and Control Analyst Lead and Technical Lead for various Toyota’s Financial Applications. My responsibilities and accomplishments included the following:oSuccessfully implemented various applications including Retail, Lease, Collection, Renaissance Reporting, Branch Transfer, Insurance, and the web based applications called the OSCAR projectoWas responsible for the analysis, design, coding of complex programs, testing, implementation, maintenance and productions support oCreated the Statement of Work, Project Estimates, Technical Requirements/Specification, Test Plans, Test Cases, Test Scripts, and Implementation Plan IBM
  • Ibm Global Business Services
    Lead Quality Assurance/Control Analyst Consultant Assigned At Nissan - Vehicles And Parts Systems
    Ibm Global Business Services Oct 2000 - Apr 2001
    •Performed Quality Assurance, Enhancement and Maintenace of the Vehicles and Parts Systems.
  • Ibm Global Services
    Software Engineer
    Ibm Global Services 1998 - 2001
    Assigned at Nissan North America.Production Support of the Vehicle Production Ordering System. Was a Lead Quality Assurance and Control of Infiniti Production Ordering System.
  • Ernst & Young
    Technical Leader Assigned At Sprint And Nissan North America
    Ernst & Young Aug 1998 - Oct 2000
    •Technical Leader for Sprint Message Processing System GBC Project in Dallas, •Functional Tester Team Lead for Nissan Y2K project •Production Support for Nissan North America Vehicle Production Ordering System
  • Mitsubishi Motors
    Sr. Programmer Analyst Consultant
    Mitsubishi Motors Jan 1997 - Aug 1998
    •Implemented the data conversion of Parts Redevelopment Project designed to replace the Procurement, Warehousing, and Customer Ordering functions of the existing Parts System. Converted the existing IMS/COBOL based application into an IEF generated block mode application using CICS/DB2. The data conversion effort required the conversion of 15 IMS databases and 19 existing DB2 tables into 225 new DB2 tables using CICS, COBOL II, DB2, and VSAM. •Developed and implemented enhancements of the Warranty system.•Production support for Warranty system.
  • Arco
    Sr. Programmer Analyst Consultant
    Arco Jan 1996 - Dec 1996
    •Performed the research, analysis, and implementation of the Insurance Benefits Realignment project,•Maintained and support the production of the Insurance Financial Control system,
  • Southern California Gas
    Sr. Programmer Analyst Consultant
    Southern California Gas Jun 1994 - Jan 1996
    •Performed data conversion and data migration of the PACER system, a Dispatch Application system that interfaces with T4000 computer through the CMS and RMS system.
  • Rain Bird
    Sr. Programmer Analyst Consultant
    Rain Bird Aug 1991 - Jun 1994
    •Directed the entire system design, development, testing, and implementation of the On-line Distribution Order Entry System. Maintained the Purchasing, Manufacturing, and Engineering Systems. Production Support for the EDI and the Accounts Payable systems. Designed and created the Production Ordering database. Provided documentation on the Systems Business Rules, System Design and User Training Manual.

Cristina Luna Skills

Business Analysis Requirements Analysis Integration Sdlc Testing Requirements Gathering Quality Assurance Software Documentation Project Management Software Project Management Db2 Agile Methodologies Analysis Vendor Management Databases Software Development Life Cycle Disaster Recovery Pmo Software Development Process Improvement Systems Analysis Access Visio Business Process Improvement Strategy Business Requirements Program Management Oracle Microsoft Sql Server System Testing

Cristina Luna Education Details

Frequently Asked Questions about Cristina Luna

What company does Cristina Luna work for?

Cristina Luna works for Hyundai Autoever America, Connected Car Telematics Engineering

What is Cristina Luna's role at the current company?

Cristina Luna's current role is Project Manager and Senior Business Systems Analyst.

What is Cristina Luna's email address?

Cristina Luna's email address is cr****@****ail.com

What schools did Cristina Luna attend?

Cristina Luna attended University Of California, Los Angeles, Automation Center Of The Philippines, Ibm Philippines, Institute Of Advanced Computer Technology, National Computer Institute, University Of Santo Tomas.

What skills is Cristina Luna known for?

Cristina Luna has skills like Business Analysis, Requirements Analysis, Integration, Sdlc, Testing, Requirements Gathering, Quality Assurance, Software Documentation, Project Management, Software Project Management, Db2, Agile Methodologies.

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