Cristina Luna Email & Phone Number

• Oversee NALFO business and direct all coalition initiatives for the 17 memberorganizations• Serve as the spokesperson for NALFO• Secure and manage external partnerships• Preside over all meetings of the Executive Board and National Business Meetings

• Responsible for the overall administration of the University’s Greek Life program• Supervision of 7 live-in Fraternity Graduate Advisors and 1 Administrative GraduateAssistant• Serve as the National Executive Director of Rho Lambda National Honor Society• Responsible for the oversight of multiple financial and endowment accounts• Assume duty on 24 hour University crisis response roster as needed• Serve on-call 24/7 during regular academic school year for response to… Show more • Responsible for the overall administration of the University’s Greek Life program• Supervision of 7 live-in Fraternity Graduate Advisors and 1 Administrative GraduateAssistant• Serve as the National Executive Director of Rho Lambda National Honor Society• Responsible for the oversight of multiple financial and endowment accounts• Assume duty on 24 hour University crisis response roster as needed• Serve on-call 24/7 during regular academic school year for response to Greekorganization and Greek student member crisis.• Assist in the area of Judicial Affairs by serving as a Hearing Officer forundergraduate and/or graduate conduct cases and supporting the AssociateDean/Director of Judicial Affairs as needed• Oversee and manage the physical plant of the Merritt Panhellenic buildingincluding 24/7 emergency response Show less

Orlando, Florida Area

• Interim oversight of administrative duties in absence of Director June 2016 - March 2017• Leadership curriculum development for innovative and ongoing educational programming - Plan and execute annual Greek Leadership Challenge (retreat) for 130 participants with a$25,000 - 30,000 budget- Professor for inaugural Greek Leadership Class (spring 2016 - ongoing each fall/spring)- Developed and currently advise the Greek Ambassadors Program- Developed the Greek HEROES… Show more • Interim oversight of administrative duties in absence of Director June 2016 - March 2017• Leadership curriculum development for innovative and ongoing educational programming - Plan and execute annual Greek Leadership Challenge (retreat) for 130 participants with a$25,000 - 30,000 budget- Professor for inaugural Greek Leadership Class (spring 2016 - ongoing each fall/spring)- Developed and currently advise the Greek Ambassadors Program- Developed the Greek HEROES Program for campus faculty and staff partners (Helping Educate and Represent Our Extraordinary Students)- Plan and facilitate New Member Workshop (fall/spring semesters)- Future Greek Leaders Certificate Program (spring 2014, spring 2015)• Primary advisor to the Diversified Greek Council (August 2015 - current)• Primary adivsor to the Panhellenic Council (November 2013 - current)• Primary advisor to the National Pan-Hellenic Council (November 2013 - August 2015)• Facilitate hiring and supervision of two Graduate Assistants and internships• Collect, run, and analyze community grade report each semester• Maintain various records of membership for all registered fraternities and sororities • Oversee all marketing materials for OFSL• Maintain all OFSL social media outlets• UCF Institutional Effectiveness (IE) Coordinator for OFSL• Secondary supervisor to student assistant staff • AFA First 90 days, Colleague Pairing appointment (fall 2015)• UCF Safe Zone Advocate• Green Dot College Strategy Training 2.0, April 2016Committees:• Serve on the JKRT (Just Knights Response Team) and review bias-relatedincidents that may occur on campus to support individuals involved• Vice President of Student Development & Enrollment Services SUS hazing proposal review Show less

New York, Ny

The Vice President of Risk Management is responsible for delivering and enforcing risk management policies and procedures that focus on the prevention and reduction of risk, the protection of organization assets, and the development and implementation of safety educational programs for all of our members and potential new members.

New York, Ny

National Executive Board 2011 - 2013, Reelected 2013 - 2014Head of administration of the organization* Oversee all daily operations and external affairs regarding the organization* Liaison to external organizations, universities and partners* Oversee national executive board initiatives* Review and manage master budget and expenses with national treasurer* Lead the planning and execution of all national events and meetings* Board member of the Solidaridad… Show more National Executive Board 2011 - 2013, Reelected 2013 - 2014Head of administration of the organization* Oversee all daily operations and external affairs regarding the organization* Liaison to external organizations, universities and partners* Oversee national executive board initiatives* Review and manage master budget and expenses with national treasurer* Lead the planning and execution of all national events and meetings* Board member of the Solidaridad, Inspiracion, Amistad Community Foundation- Head of annual scholarship committee Show less

Assist in the development, training, and implementing of OrgSync as an office and student organization communication tool.Review and update print and electronic media for student affairs office.

Hired as temporary assistant to complete reconciliation of financial transactions for 2012-2013 federal funded programs.Extended to part time employment to process, review and file 2013-2014 financial transactions.

Oversee the organizational management of the 8 recognized Greek letterorganizations (4 fraternities and 4 sororities) on campus and 3 city-wide NPHCchapters.• Advise the executive board officers of the Panhellenic Council• Assist in advising the Student Government Association, Fall 2012• Implement and train students, staff, and faculty to utilize OrgSync• Review and approve all registered student organization events, yearly renewals,and new student organization… Show more Oversee the organizational management of the 8 recognized Greek letterorganizations (4 fraternities and 4 sororities) on campus and 3 city-wide NPHCchapters.• Advise the executive board officers of the Panhellenic Council• Assist in advising the Student Government Association, Fall 2012• Implement and train students, staff, and faculty to utilize OrgSync• Review and approve all registered student organization events, yearly renewals,and new student organization packets• Create and distribute Greek Life Grade Report• Create print and electronic media for marketing of campus life events• Develop and implement educational and professional developmentprogramming for all student organizations• Maintain weekly department newsletter, What’s the Word• Contribute to and regularly update external social sites: Facebook, Twitter, andIssuu• Revise and edit the Student Organization Handbook 2012 edition• Serve as a Resident Assistant, Fall 2012 in a Graduate Assistant pilot program Show less

Memorial Middle School. 2610 N. Moorefield Rd. Mission, Tx 78572

• Instructed students in art, such as sketching, painting, designing, and sculpture• Provided differentiated instruction to meet the learning needs of all students• Established and maintained effective relationships with students, peers andparents• Implemented an art incentive store to recognize excellence in student work andbehavior in both art and core content classes• Participated in the Olweus Bullying Prevention Program Training, February 2011

The Shops At La Cantera, San Antonio, Tx

• Aid the store manager with the overall supervision and management of theentire store.• Train, coach and develop sales associates in providing a “Best in Mall” shoppingexperience and driving overall sales results.• Consistently execute company directives and communicate to staff.• Motivate staff to utilize consistent selling behaviors to meet company goals.

Ingram Park Mall, San Antonio, Tx

• Manage the operational execution of the store to ensure positive customerexperience and to drive profitable top-line sales growth• Division of Responsibilities Pillar - Brand• Lead and model the company’s selling and customer service standards• Display expert knowledge of product, company policies and store/companystrategies• Planning and executing floor-sets, window changes, visual presentationstandards, signage placement, etc.• Analyze the business to create… Show more • Manage the operational execution of the store to ensure positive customerexperience and to drive profitable top-line sales growth• Division of Responsibilities Pillar - Brand• Lead and model the company’s selling and customer service standards• Display expert knowledge of product, company policies and store/companystrategies• Planning and executing floor-sets, window changes, visual presentationstandards, signage placement, etc.• Analyze the business to create and communicate clear action plans that optimizeresults• Hire, develop, inspire, and retain top talent Show less

Mcgregor, Tx

• Performed outbound calls to customers involving finalizing sales, pre/post salesquestions, and managed customer service situations to enhance their experiencewith Dell• Assisted in training new team members• S.O.A.R. rep of the Quarter Q3 – FY ’06 and Q4 - FY ‘06• Member of the Dell Community Involvement Team: Our focus was to assist thosein need with quarterly Dell sponsored funds and participate in fundraisingevents, walks, and assist local & national… Show more • Performed outbound calls to customers involving finalizing sales, pre/post salesquestions, and managed customer service situations to enhance their experiencewith Dell• Assisted in training new team members• S.O.A.R. rep of the Quarter Q3 – FY ’06 and Q4 - FY ‘06• Member of the Dell Community Involvement Team: Our focus was to assist thosein need with quarterly Dell sponsored funds and participate in fundraisingevents, walks, and assist local & national philanthropies Show less

Doctor Of Education - Edd, Organizational Change And Leadership

Master Of Education, Student Services In Higher Education

Bachelor Of Arts (Ba), Studio Art, Business Administration Minor

Activities and Societies: Hermandad de Sigma Iota Alpha, Inc., Hispanic Student Association