Cristina Conway Email & Phone Number

New Market, Md, Us

Work with Rivian Belonging Team, Committee Heads and Committee Members to hold the team accountable to our mission, plans, and BRG goals, and maintain relationships with other BRG leaders and stakeholders. The responsibilities of this role are designed to facilitate group organization, not act as the head of the organization. Responsibilities include but are not limited to: • Act as the key representative of the organization • Serve as the spokesperson for the BRG and liaison between organization and company • Provide direction and support across all initiatives and provide support to other Leads within the BRG • Making sure meetings are scheduled and matters are dealt with in an orderly manner ◦ Setting meetings, record meeting minutes, identify priorities, and provide follow up on tasks, or delegating such duties ◦ Setting the meeting agenda, topics, and facilitating infrastructure (meeting rooms, microphones, space reservations, etc.) ◦ Co-chairs may split roles to act as a non-voting moderator to break ties, if required • Oversees and maintains budget for new or ongoing projects and advises the leadership on any financial constraints

• Managed a portfolio of East markets as Sr. Regional Manager, overseeing operations encompassing planning, recruitment, training, and collaboration with cross-functional managers to meet customer demands and achieve the highest level of customer satisfaction.• Led data-driven optimization efforts and process refinement to enhance efficiency.• Established and monitored KPI objectives to drive operational initiatives.• Oversaw headcount and budget• Thrived in challenging, complex, and ambiguous scenarios, leveraging experience and curiosity to devise innovative solutions for automotive challenges.• Recruited and nurtured top talent, fostering a culture of support and accountability while empowering managers and leads for success.• Employed strong problem-solving skills to address root causes, encouraging the team to identify issues and present internal solutions.• Demonstrated exceptional communication proficiency, adept at delivering difficult messages and motivating the team to excel in the face of obstacles.• Collaborated with senior leadership to create new processes and documentation aligned with business growth targets and volume expansion, implementing scalable initiatives for a customer-focused operation.• Leveraged functional and technical expertise to gain comprehensive insights into initiatives and strategy, prioritizing collaborative decision-making with teams and stakeholders.• Ensured precision in document execution to prevent errors and safeguard revenue.• Cultivated and sustained relationships across the organization, offering assistance to others with their initiatives and broader company goals.• Acted as an agent of change, effectively communicating company messages and ensuring the entire team remained aligned with the business vision.• Developed clear tactics and action steps while crafting high-level strategies, coaching the team toward success through open questions, active listening, and commitment to goals and team achievements.

East

· Develop and lead store operations for 40 locations with 65 dotted line managers to achieve a best in class client centric experience. Implement and monitor store standards with SOPs and KPI metrics. Manage compliance measures and standards through onsite visits. Operational sales and P&L support of over $408 million dollars of regional revenue. Reduced operating budget by 5%.· Collaborate cross functionally with key stake holders and Global Executive leadership in the analysis of business processes to identify opportunities with client experience, key risks, efficiency gaps, and profitability opportunities. Defined projects and resources needed for improvements made in the US retail markets.· Implemented change management strategies in multi-year global initiative to replace legacy sales and inventory management systems. Improved competitive advantage and core efficiencies allowing for a more streamlined omni-channel client experience. Provided technical and operation support to US retail locations and worked cross-functionally to provide hypercare support.· Successfully piloted, adapted and implemented productivity optimization project leading to streamlining of multiple operations processes and eliminating non value-added tasks resulting in ~$3M savings and ~25% efficiencies.·Proficiency in Tableau, ServiceNow, Hyperion, Microsoft 365, ATLAS, SAP, PeopleSoft, Kronos

Capital Heights Md

· Managed purchasing, order fulfillment, and billing team consisting of 50+ FTEs as well as a large network of installation teams and suppliers. Responsible for the timely and accurate execution of interior finished product installations for commercial, senior living, and residential builders. · Worked cross functionally with 12 branches and design center locations during each stage of project to execute on all safety, quality, and operational goals while delivering the highest level of customer service.· Monitor and track performance KPIs· Teach and develop team providing feedback and coaching on performance.

Washington D.C. Metro Area

-Multi-unit Manager responsible for the successful implementation and execution of all Merchandising Services activities.-Key merchandising contact for district and regional team as well as suppliers for all stores within assigned market.-Responsible for performance management of managers, supervisors and associates -Set and maintain expectations around safety, quality, productivity, and completion of assigned projects. -Maintain budget including overtime, payroll, and other controllables.

Washington D.C. Metro Area

- Multi-unit merchandsing management responsible for execution of merchandising services initiatives while managing controllable expenses and utilizing district and store contacts to acheive key goals. - Staffing and payroll management including all interviewing, hiring, and onboardng. -Training and development of district merchanding supervisors and associates including the coachng of direct reports and provide ongoing performance feedback.

Charleston, South Carolina Area

Primary leader responsible for successful completion of $3 million, dollar 13-week Target PFresh remodels that incorporated the companies new market initatives and addition of fresh food and expanded grocery.-Strategize and extensive planning of merchandising moves-Delegation of tasks while managing expenses and dealinesand contractor relations.-Managed hiring and training of 30 team members responsible for executing assigned tasks.

Charleston, South Carolina Area

Interim Store Team Leader.Part of an executive team of six that manages a big box retail store reaching over $36 million in revenue and $11 million in profit. Drive sales and profit performance through forecasting and monitoring payroll dollars and effectively managing controllable expenses.Monitor inventory levels and assess product displays to most effectively sell merchandise and analyze product sales data in order to maximize efficiency in logistical procurement process and reduce shortage. Plan and coordinate departmental transitions throughout the store as determined by inventory levels, clearance markdown schedule, store presentation standards, and business strategy. Manage a schedule for over 120 team members that accommodate daily customer needs through teamwork and providing fast, fun, and friendly service.Responsible for training new executives joining the district as the Management District Trainer. Responsible for promoting and upgrading talent. Conduct performance reviews and enforce coaching/corrective actions.

San Francisco Bay Area

Bachelor'S Of Science, Businesss Management/Communications

Bs, Business Management