Wine chalet was founded in 2014 with the aim of selling online high-quality alcoholic beverages within everyone's reach, both nationally and internationally. Nowadays the company has already expanded its services to something more personalized and to the demands of the market with a focus on better satisfying the needs of each one. The whole process started in a phase of reinvention where it was intended to restructure some goals, reformulate the digital platform and develop new market… Show more Wine chalet was founded in 2014 with the aim of selling online high-quality alcoholic beverages within everyone's reach, both nationally and internationally. Nowadays the company has already expanded its services to something more personalized and to the demands of the market with a focus on better satisfying the needs of each one. The whole process started in a phase of reinvention where it was intended to restructure some goals, reformulate the digital platform and develop new market strategies. My experience has gone through all these essential steps to optimize the entire structure.- Development of a completely new digital platform adapted to the market demand- Collaboration with Marketplaces platforms to expand the business - Building plans that allow a greater reach of customers taking advantage of cross-selling extension through social media and e-mail marketing campaigns- Identification of improvement of previous projects and implementation of new strategies through data analysis- Product stock management, as well as its execution and control of the entire process, to anticipate possible failures- Data indexing for product and logistics control - Supply chain management and supply chain to engineering that plans, implements and controls the efficient, effective forward and reverse flow- Experiment in business development and sales management within national and international companies selling and implementing systems and solutions- Provide B2B and B2C customer support to improve user navigation through optimization, understand their pain points, develop new communication strategies, launch new products on the market and receive follow-up Show less

With the prospect of working in a new B2B context, I joined Tetraquímica, which has some years of history in the textile industry.This challenge allowed me to manage different aspects of the business, from the production of chemicals, all theirs logistics and the operation of the market in Portugal and Spain.- Product stock management, as well as its execution and control of the entire process, in order to anticipate possible failures;- Data indexing for product and logistics… Show more With the prospect of working in a new B2B context, I joined Tetraquímica, which has some years of history in the textile industry.This challenge allowed me to manage different aspects of the business, from the production of chemicals, all theirs logistics and the operation of the market in Portugal and Spain.- Product stock management, as well as its execution and control of the entire process, in order to anticipate possible failures;- Data indexing for product and logistics control and improvement- Supply chain management and supply chain to engineering that plans, implements and controls the efficient, effective forward and reverse flow;- Provide B2B customer support, understand their pain points, develop new communication strategies, launch new products on the market and receive follow-up- Experiment in business development and sales management within national and international companies selling and implementing systems and solutions Show less

Founded a few months before, the i360 has allowed me to grow with it. Experimenting, testing and implementing new methods from the beginning, in a perspective of fast and effective evolution. We aimed to conquer the Portuguese market as soon as possible and the effort rewarded us.- Building plans that allow a greater reach of customers nationwide taking advantage of cross-selling extension;- Identify ways to improve project plans, project launches, and processes followed;-… Show more Founded a few months before, the i360 has allowed me to grow with it. Experimenting, testing and implementing new methods from the beginning, in a perspective of fast and effective evolution. We aimed to conquer the Portuguese market as soon as possible and the effort rewarded us.- Building plans that allow a greater reach of customers nationwide taking advantage of cross-selling extension;- Identify ways to improve project plans, project launches, and processes followed;- Indexing and data analysis to implement improvements in customer approach;- Develop thoughtful approaches to solving a wide range of operational issues;- Strengthen communication with cross-functional team members and projects by providing analysis, insights, and recommendations;- Improve processes and practices that can be enhanced and generate efficiency in the company;- Results oriented and engaged- Credit Cards and Personal Credits- Cross-selling credit services- Balancing company/customer satisfaction- Customer follow-up- Social Media management- Human resource management and training Show less