Cristobal Araneda Email & Phone Number

Stockholm County, Sweden

• Design, develop, and maintain the backend infrastructure for our customers business needs on Azure• Translating customers business needs requirements into a delivery• Optimize the performance and scalability of our backend systems within Azure• Debug and troubleshoot issues with the backend systems and provide timely solutions• Learning all about Azure Devops Pipelines to improve and effectivize deployments

Stockholm, Stockholm, Sverige

• Responsible for technical leadership for Miradots customer implementations• Help out as a domain specialist in technology implementation projects to Miradot's customers.

Stockholm, Sverige

• Ensure a high technical delivery quality and responsible for ensuring that customers technical environment is stable and works optimally.• Run the team's ongoing work with daily improvement and with developing the customer's IT environment in line with set goals.• Prioritize and delegate tasks.• Guiding the customer and recommend appropriate technical development.• Establish and upkeep dialogue and explain technically complicated details in a way that is understandable to customers.• Support the sales organization with technical, product and business detailed information.• Responsible for designing, planning, and overseeing the construction of infrastructure for my customers• Acting as an outsourced Technical Manager - both operationally and strategically, where I get to work both in everyday life and take part in the customer's journey and plan their IT ahead.

Stockholm, Sverige

Managed Services - internal projects, responsibility of delivering internal projects in our business area.• As a project manager communicate with customers and internal teams. • Focusing on emerging technologies and its business impact for Bahnhof and our customers.• Continually follow execution of the strategy using clear communication plans and follow-ups.• Coordinate activities with multiple engineering managers across multiple sites.• Work cross functional with other Project managers for successful deliveries.• Interviewing, mentoring, and guiding interns for potential employment• Responsible of establishment of monitoring system for future internal monitoring • Creating business area responsibilities for current VP of engineering

Stockholms Län, Sverige

Working towards enterprise customers and designing and setting up customers environments. This includes establishing a new ServiceDesk organization in Umea.• Setting up hosting environments and managing these customers.• Close collaboration with sales on new customers, roadmaps, customer, and sales feedback.• Creating guidelines, processes and setting KPIs for a new ServiceDesk organization• Driving the change in the workflow of internal support organization • Acting as a TAM (Technical account manager) for some our larger customers• Mentor and guide interns for potential employment

Stockholm, Sverige

Customer facing ServiceDesk agent.• Temporary responsible for all day-to-day operations of the Dicom ServiceDesk.• Coordination with hosting team & consultant teams regarding larger incidents• Mentoring, guiding, and helping ServiceDesk customers• Setting new routines for our routine server controls • Main contact for several of our enterprise customers.• Acting as 2nd and 3rd line agent when the occasion arises

Stockholm, Sverige

Acting as Deputy Team Leader in charge of daily operations of Dicoms Helpdesk for a period of six months

Stockholm, Sverige

Swedish armed Forces - Customer facing ServiceDesk 2nd line agent on-site.• Coordination with hosting team & consultant teams regarding larger incidents• Mentoring, guiding, and helping ServiceDesk customers with their day-to-day problems• Setting new routines for our routine server controls

Stockholm, Stockholm, Sverige

Customer facing ServiceDesk agent – working towards hospital and council personnel. • Coordination with hosting team & consultant teams regarding larger incidents• Mentoring, guiding, and helping ServiceDesk customers with their day-to-day problems• Setting new routines for our routine server controls • Leading in high quality, productivity and helping my fellow team members

Bromma

• Making sure letters got from point A to B.• Training new employees• Deputy team lead during summer vacation of regular Team Lead.

Stockholm, Stockholm, Sverige

Entry-level system administration and managent Ardendo´s server park.