Cristobal Araneda Email & Phone Number

Stockholm County, Sweden

• Design, develop, and maintain the backend infrastructure for our customers business needs on Azure
• Translating customers business needs requirements into a delivery
• Optimize the performance and scalability of our backend systems within Azure
• Debug and troubleshoot issues with the backend systems and provide timely solutions
• Learning all about Azure Devops Pipelines to improve and effectivize deployments

Stockholm, Stockholm, Sverige

• Responsible for technical leadership for Miradots customer implementations
• Help out as a domain specialist in technology implementation projects to Miradot's customers.

Stockholm, Sverige

• Ensure a high technical delivery quality and responsible for ensuring that customers technical environment is stable and works optimally.
• Run the team's ongoing work with daily improvement and with developing the customer's IT environment in line with set goals.
• Prioritize and delegate tasks.
• Guiding the customer and recommend appropriate technical development.
• Establish and upkeep dialogue and explain technically complicated details in a way that is understandable to customers.
• Support the sales organization with technical, product and business detailed information.

Stockholm, Sverige

• Managed Services - internal projects, responsibility of delivering internal projects in our business area.
• As a project manager communicate with customers and internal teams.
• Focusing on emerging technologies and its business impact for Bahnhof and our customers.
• Continually follow execution of the strategy using clear communication plans and follow-ups.
• Coordinate activities with multiple engineering managers across multiple sites.
• Work cross functional with other Project managers for successful deliveries.

Stockholms Län, Sverige

• Working towards enterprise customers and designing and setting up customers environments. This includes establishing a new ServiceDesk organization in Umea.
• Setting up hosting environments and managing these customers.
• Close collaboration with sales on new customers, roadmaps, customer, and sales feedback.
• Creating guidelines, processes and setting KPIs for a new ServiceDesk organization
• Driving the change in the workflow of internal support organization
• Acting as a TAM (Technical account manager) for some our larger customers

Stockholm, Sverige

• Customer facing ServiceDesk agent.
• Temporary responsible for all day-to-day operations of the Dicom ServiceDesk.
• Coordination with hosting team & consultant teams regarding larger incidents
• Mentoring, guiding, and helping ServiceDesk customers
• Setting new routines for our routine server controls
• Main contact for several of our enterprise customers.

Stockholm, Sverige

Acting as Deputy Team Leader in charge of daily operations of Dicoms Helpdesk for a period of six months

Stockholm, Sverige

• Swedish armed Forces - Customer facing ServiceDesk 2nd line agent on-site.
• Coordination with hosting team & consultant teams regarding larger incidents
• Mentoring, guiding, and helping ServiceDesk customers with their day-to-day problems
• Setting new routines for our routine server controls

Stockholm, Stockholm, Sverige

• Customer facing ServiceDesk agent – working towards hospital and council personnel.
• Coordination with hosting team & consultant teams regarding larger incidents
• Mentoring, guiding, and helping ServiceDesk customers with their day-to-day problems
• Setting new routines for our routine server controls
• Leading in high quality, productivity and helping my fellow team members

Bromma

• Making sure letters got from point A to B.
• Training new employees
• Deputy team lead during summer vacation of regular Team Lead.

Stockholm, Stockholm, Sverige

Entry-level system administration and managent Ardendo´s server park.