Cristobal G. Email & Phone Number

San Antonio, Texas, United States

• Installed, supported, upgraded, replaced, and remediated IT hardware along manufacturing lines, ensuringcontinuous operations and minimizing downtime.• Conducted hardware troubleshooting and replaced faulty components to maintain optimal performance.• Assisted in system administration tasks, such as user management, software installations, and security updates.Managed Active Directory user accounts and permissions, ensuring appropriate access levels for employees.• Developed interactive production monitoring web applications to track manufacturing processes in real-time,providing actionable insights for process optimization and efficiency improvements

San Antonio, Texas, United States

• Managed and executed basic system administration tasks, encompassing user account management, software installations, system configurations, and group policy management, ensuring the smooth operation of IT infrastructure across multiple platforms.• Led hardware and software troubleshooting efforts, employing diagnostic tools and methodologies to identify and resolve technical issues promptly, thereby minimizing downtime and preserving optimal system performance.• Administered the Office 365 environment, overseeing user management, email configurations, SharePoint site management, and license allocations, facilitating efficient collaboration and communication among employees and departments.• Maintained and updated comprehensive IT documentation, including system configurations, network diagrams, troubleshooting procedures, and software licenses, ensuring accuracy and accessibility of critical information for both internal reference and compliance purposes.

Boerne, Texas, United States

• Installed and maintained Distributed Antenna Systems & Wireless Connectivity Solutions in commercial and residential buildings, ensuring optimal performance and coverage for clients.• Conducted thorough site surveys, gathering data and analyzing the existing network infrastructure to determine the best solutions for clients.• Efficiently troubleshot and resolved technical issues, working with team members and vendors as needed to resolve complex problems.• Collaborated with project managers and clients to ensure projects were completed on time and within budget, demonstrating excellent communication and organizational skills.• Prepared detailed project reports, documenting all site visits, installations, and maintenance activities to ensure accurate record-keeping and reporting.