Cris Reyes Email & Phone Number

Chicago, Illinois, United States

United States

Audited all the user generated content. Entered large volumes of data into online systems. Audited the app’s features to ensure everything was running smoothly. Enforced compliance of the user guidelines.

Miami Beach, Florida, United States

Conducted thorough reference checks on prospective employees. Welcomed patients and entered medical data into the online system, ensuring confidentiality and data integrity. Organized patient files, maintained folders, filed documents, and ensured documentation standards compliance. Followed up with patients to ensure care continuity and compliance with medical protocols. Managed confidential paperwork and sensitive information in line with organizational policies and HIPAA regulations. Administered HIV and STD tests while maintaining confidentiality and ethical guidelines.

Dominican Republic

Audited and evaluated customer service representatives' performances to ensure alignment with company standards. Conducted comprehensive assessments by reviewing and analyzing customer interactions, including calls, chats, and emails to assess adherence to established protocols and service guidelines. Provided phone and email customer support.

Monitored and evaluated customer service representatives' performance to ensurealignment with company standards. Conducted comprehensive assessments byreviewing and analyzing customer interactions, including calls, chats, and emailsto assess adherence to established protocols and service guidelines.

Delivered high-quality customer service through chat support, addressing inquiries and resolving issues. Audited and evaluated customer service representatives' performances to ensure alignment with company standards.